Nicholas PleaceCentre for Housing Policy and European Observatory on HomelessnessEvaluating homelessness services andstrat...
OverviewWhat todo with anevaluationWhyevaluate?KeyquestionsHow toevaluate
Why evaluate?• To ensure that people using the service arereceiving help they need• To check that the intended outcomes ar...
Key questions• Has the service or programme delivered what wasintended?• Did what was planned to happen actually happen?• ...
Tackling homelessness• Enable potentially/formerly homeless people tosustain housing?• Help manage support needs that migh...
How to evaluate• Neutrality when possible• Cross check results• Look at international work• Use mixed methods approaches• ...
How to evaluate• Control for ‘model drift’• Use a longitudinal approach when possible• Can be careful without being very e...
Risks and opportunities• Risks centre on finding that services are lesseffective than thought• Though well conducted evalu...
What to do with an evaluation• Demonstrate that services are effective• That goals are being achieved• That there are cost...
The reportwww.habitact.eu/files/activity/actionresearch/_evaluationreview_habitact.pdf
Thanks for listening• Nicholas.pleace@york.ac.uk• www.york.ac.uk/chp/• @CHPresearch• www.feantsaresearch.org/
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Increasing need to demonstrate the value and outcomes of homelessness policies: Some policy and service evaluation strategies in Europe

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Presentation given by Nicholas Pleace from the University of York, UK at the FEANTSA/HABITACT seminar "Tackling homelessness as a social investment for the future: Looking at the bigger picture", 12th June 2013, Amsterdam

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Increasing need to demonstrate the value and outcomes of homelessness policies: Some policy and service evaluation strategies in Europe

  1. 1. Nicholas PleaceCentre for Housing Policy and European Observatory on HomelessnessEvaluating homelessness services andstrategies
  2. 2. OverviewWhat todo with anevaluationWhyevaluate?KeyquestionsHow toevaluate
  3. 3. Why evaluate?• To ensure that people using the service arereceiving help they need• To check that the intended outcomes are beingachieved• To demonstrate to policy makers, commissionersand media that your service is effective• To show your service is cost effective• To share good practice with others• To make the case for homelessness services asausterity continues across EU
  4. 4. Key questions• Has the service or programme delivered what wasintended?• Did what was planned to happen actually happen?• Was homelessness prevented or reduced?• A service might deliver what was intended but not besuccessful in tackling homelessness, which means thisquestion must be asked• Did the outcomes justify the costs involved?• Was the service good value for money?
  5. 5. Tackling homelessness• Enable potentially/formerly homeless people tosustain housing?• Help manage support needs that might threatenhousing sustainment?• Support social and economic integration?• Reduce economic costs of homelessness?
  6. 6. How to evaluate• Neutrality when possible• Cross check results• Look at international work• Use mixed methods approaches• Qualitative work• Quantitative analysis• Compare when possible• Look at cost offsets and cost utility
  7. 7. How to evaluate• Control for ‘model drift’• Use a longitudinal approach when possible• Can be careful without being very expensive e.g.observational evaluations• Be cautious about using existing evaluationframeworks, they can have limitations, e.g.assumption in some frameworks that homelesspeople can always progress to full ‘independence’or that all or most homeless people have supportneeds over and above housing needs
  8. 8. Risks and opportunities• Risks centre on finding that services are lesseffective than thought• Though well conducted evaluation can be used toimprove operations and outcomes• As new strategies, programmes and servicesappear across EU, will be an increasing pressureto evaluate, to show effectiveness and costbenefits• In on-going austerity, risks in not evaluating, innot showing effectiveness of services
  9. 9. What to do with an evaluation• Demonstrate that services are effective• That goals are being achieved• That there are cost benefits• That homelessness is being tackled• Multiple forms of dissemination, 1, 3, 25-40 pageformats for reports, 3 bullet points for media• Can be useful to show depth and that evaluationwas systematic in main report, helps add weightto summaries that most people read
  10. 10. The reportwww.habitact.eu/files/activity/actionresearch/_evaluationreview_habitact.pdf
  11. 11. Thanks for listening• Nicholas.pleace@york.ac.uk• www.york.ac.uk/chp/• @CHPresearch• www.feantsaresearch.org/
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