A toolkit for facilitators packed with practical methods to design and run highly effective and engaging workshops. Drawn from insights and practices developed during 16 years of facilitation experience

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  • 1. FAST Facilitation™! ! Facilitators Toolkit: ! Effective & Engaging Workshops ! www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005 - 2012
  • 2. Welcome & Intro! What:     This  pack  is  designed  to  help  you  as  a   facilitator  to  design  and  deliver  highly   engaging  and  par6cipant  driven  workshops.     Welcome  to  the  Century  of  Collabora6on   where  workshops  deliver  higher  levels  of   collabora6on,  interac6on  and  co-­‐crea6on.       Most  of  the  content  in  this  pack  is  based  on   the  success  FAST  Mee6ngs  Co.  has  had  with   hundreds  of  clients  over  16  years.   ! Why:     Facilita1on  skills  are  rapidly  becoming  a  cri1cal  capability  for  leaders  in  the  knowledge  economy.   People  in  mee6ngs  demand  a  say.  Members  of  teams  want  to  be  heard  and  acknowledged.  Complex   mul6-­‐stakeholder  project  teams  are  on  the  rise,  and  the  methods  and  processes  for  teams  working   together  collabora6vely  are  key  enablers  of  high  performance.         Meanwhile,  people  have  higher  expecta6ons  of  what  should  be  achieved  from  their  6me  and   contribu6on,  and  too  many  have  suffered  in  poor  mee6ngs  and  workshops  where  the  possibili6es  of   smart  and  commiNed  groups  of  people  are  not  realized.       Those  armed  with  effec6ve  facilita6on  skills  embody  a  set  of  values  and  behaviours  that  allow  groups   of  people  to  realize  their  poten6al.  Skilled  facilitators  can  walk  the  line  between  people  and  task,  and   between  content  and  process.  Facilita6on  at  the  highest  levels  is  an  art  form.  However,  there  are   many  founda6on  skills  and  tools  that  can  be  learned  that  provide  significant  upliQ  in  capability.   When:     It’s  best  to  use  this  pack  in  the  process   design  stage  for  any  upcoming  workshop.   ! How:     There  are  a  number  of  modules  in  this  pack  to  support  you  in  various  stages  of  a  workshop;   prepara6on,  start,  middle,  end,  post.  It  is  best  to  read  about  the  FAST  Framework,  included  a  few   slides  down,  in  order  to  appreciate  when  the  different  modules  in  this  pack  should  be  used.     Here’s  a  list  of  modules  covered  in  this  pack:! •  •  •  •  •  Space  Crea6on   5  Senses   5  Par6cipa6on  Principles   Managing  Time   Ideas  into  Objects   www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 •  •  •  •  •  Ques6ons   Issues  &  Opportuni6es   Filtering   Swarming   Output  Templates  
  • 3. The FAST Framework! What:     The  table  below  describes  the  overarching  methodology  and  framework  for  workshop  process  design.  It  is  best  to  have  a  quick  read  of  the  table  below   in  order  to  make  best  use  of  this  pack   ! Stage   Descrip1on   Examples   Focus   SeVng  the  stage,  focussing  on  purpose  and  outcomes,  engaging  the  group   Effec6ve  framing  communica6ons  used   Simula6ons,  scenarios,  interac6ons  and  presenta6ons   that  create  a  posi6ve  disturbance   Awareness   Exploring  the  issues  and  opportuni6es  surrounding  the  purpose  and  outcomes   Well  craQed  ques6ons  and  methods  used  to  increase  par6cipa6on  and   collec6ve  learning     Breadth  of  topics  needed  for  delegates  to  explore  and   learn  to  fulfil  outcomes.  Balance  telling  and  asking,   presenta6on  and  par6cipa6on   Solu6on   Making  decisions  on  solu6ons,  emerging  priori6es  and  agreed  approaches     Decision  making  &  priori6sa6on  methods  conducted  at  the  appropriate  6me  in   the  agenda   Sessions  that  consolidate  learning  and  translate  into   applica6on   Trac6on   Making  commitments  and  preparing  for  follow-­‐through  and  next  steps   Accountability  and  ownership  is  maximised  for  group  and  individual  outcomes   Equip  delegates  with  necessary  tools  and  resources,   and  facilitate  their  clarity  about  specific  ac6ons  they   are  commiNed  to   www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012
  • 4. Space Creation! Banish  Tradi:onal  Formats   What:     Enhancing  the  room  setup  to  cul6vate   crea6vity  &  collabora6on   I survived the keynote disaster of 09 When:     Use  this  module  when  you  are  preparing  the   setup  of  the  workshop  venue  /  room   ! Why:     Our  environment  effects  the  way  we  feel,   think  and  behave     We  process  ≥  240  billion  bits  of  informa6on   per  second     97%  is  through  the  subconscious  mind       Use  the  space  &  environment  to  reinforce     your  message  at  the  subconscious  level                       So..     Use  your  workshop  environment  to  your   advantage  by  maximising  the  amount  of   informa6on  par6cipants  take  in  both   consciously  &  subconsciously     www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 We  only  retain  up  to  20%  when  we  listen   passively   Therefore..   We  must  create  dynamic  and  engaging   environments  that  allow  changes  in  the   structure  of  learning  and  go  beyond  what   the  presenters  push  to  the  audience.     Inspire creative thinking by making the environment more informal   Could  crea:ve  furniture  help  enliven  your   workshop  experience?  
  • 5. Space Creation! How:   Use  collabora6ve  formats…   Theatre  style  arrangements  block  the  flow  of   conversa6on  and  collabora6on   Instead,  use  the  power  of  circles.  Have   people  face  one  another   Remove  unnecessary  cluNer  and  objects.   Clean  and  clear  spaces  allow  for  more   expansive  things.     Hint:  Remove  tables!     Use  the  Power  of  Circles   Circles  are  a  very  powerful  format  for  communica6on.  They  allow  each  other  to  be  seen  and  heard,   and  remove  hierarchy.       Using  rings  of     chairs  in  circles     produces  a     powerful  level     of  authen5c     dialogue  for     larger  groups         Removing  tables  removes  physical  barriers  and  allows  for  stronger  connec6on  and  collabora6on.  It   more  than  makes  up  for  the  slight  adjustment  people  make  when  they  come  in  to  the  space         In  a  recent  workshop,  13   groups  sat  in  circles  with   flip  chart  stands  to   capture  discussions  and   ideas.  The  format   unleashed  a  great  deal   of  energy,  par5cipa5on   &  collabora5on   www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012
  • 6. Engagement & Energy! What:     Engagement  and  energy  are  vital  factors  in   crea6ng  successful  workshops  that  create   las6ng  impact  for  par6cipants   •  Energy  =  the  embodied  experience  of   vitality,  intensity,  par6cipa6on  and  focus   occurring  for  individuals  and  the  group  as   a  whole;  a  physical  and  embodied   experience   •  Engagement  =  the  extent  to  which   par6cipants  experience  your  workshop  as   meaningful,  beneficial,  relevant  and  safe;   a  mental  and  emo6onal  state       When:     Some  learning  and  change  management   sessions  work  beNer  with  greater  varia6on,   including  slower  periods.  (See  A  below)   Other  mo6va6onal  and  informa6on  based   workshops  are  best  conducted  with  higher   energy  throughout.  (See  B  below)     Why:     Being  aware  of,  and  planning  to  facilitate   energy  and  engagement  will  enhance  the   delegate  experience.     This  will  increase  their  learning,  relevance   and  value,  and  support  longer  term  impact       How:       Design  your  workshops  so  that  there  will  be   modula6on  in  energy.     Use  different  methods,  group  sizes  and  6me   frames  to  modulate       www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 How  (cont.):     Whilst  energy  and  pace  of  sessions  can  vary,   you  can  nurture  and  sustain  high   engagement  throughout  a  workshop  without   it  tapering  it  off.                   To  maintain  engagement,  put  yourself  in  the   shoes  of  par6cipants  who  are  asking   themselves  some  ques6ons   Why  me?     urpose   Frame  the  workshop  p cipants   and  content  so  that  par6 t  for  them   understand  what’s  in  i Why  this?   vant  and   Frame  content  as  rele orld   meaningful  to  their  w ?   Why  not t  where   Create  an  environmen dated,  so   people  heard  and  vali they  feel  trus6ng  and   ce   comfortable  in  the  spa  
  • 7. 5 Senses! What:     Ac6va6ng  mul6ple  senses  for  memorable   experiences     When:     Use  this  module  in  preparing  the  venue  &   logis6cs,  such  as  catering  and  AV   ! How:       1.  Sight:   Op6ons  to  enhance  messages  through  sight:   •  Images  &  print  to  post  main  messages   •  Graphic  recorder   Why:     What does your favourite memory and ultimate workshop experience have in common?! Watch this TED Talk to find out.! Memorable experiences have one thing in common; they activate more than one sense Activate multiple senses to enhance the experience and retention of your key messages. ! So how do you do that? ! 2.  Sound:   Create  a  playlist  &  play  music  at     the  start/  end,  during  breaks  or     breakouts  that  match  the  mood     and  energy     3.  Smell:   Smell  is  a  powerful  memory  trigger.     You  can  use  scented  textas,  flowers,  incense,   etc  to  help  par6cipants  remember  the   moment     www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 4.  Touch:   Use  materials  in  ac6vi6es  and  when  problem   solving.       This  not  only  helps  par6cipants  engage  with   the  topic,  but  allows  for  crea6ve  and  trans-­‐ contextual  learning.                       5.  Taste:   You  could  leave  thought  provoking  ques6ons   on  cards  next  to  dishes  for  reflec6on  &   discussion  during  meal  breaks     ! E.g.  If  your  culture   were  a  flavour,   which  would  it  be   and  why?  
  • 8. 5 Participation Principles! What:     5  simple  principles  to  liQ  par6cipa6on  &   reten6on.     When:     Use  this  module  when  you  are  designing   interac6ve  ac6vi6es   ! Why:     Maximise  reten6on  through  par6cipa6on   because  aQer  2  weeks  we  tend  to   remember:   •  10%  of  what  we  READ   •  20%  of  what  we  HEAR   •  30%  of  what  we  SEE   •  50%  of  what  we  SEE  &  HEAR   •  70%  of  what  we  SAY   •  90%  of  what  we  SAY  &  DO   We  need  par6cipants  to  SAY  &  DO  more  in   our  workshops.! How:     Here  are  5  simple  par6cipa6on  principles:     1.  Silence:   Encourage  moments  of  silence.  Silence  is  a   powerful  method  for  people  to  reflect  and   gather  their  thoughts.  This  can  then  liQ  the   quality  of  dialogue.  Silence  is  especially   important  for  introverts!     Try  this   Ask  people  to  reflect,  read     case  studies  or  other  materials     in  silence,  before  moving  into     discussion     2.  Wri5ng:   Wri6ng  helps  people  to  be  concise  and   succinct.  It  allows  them  to  clarify  their   thoughts,  connect  to  personal  experience,   and  get  crea6ve   Have  people..     Write  their  thoughts  on  a  card  before  sharing   their  ideas  with  others       www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 3.  Grouping:   Vary  group  sizes  in  breakout  ac6vi6es  vary   the  energy  and  diversity  of  perspec6ves.     Ideal  group  size:  2  -­‐  6   The  risk  ..   With  groups  larger  than  6,  some  people  find   it  more  difficult  to  par6cipate  and  be  heard.   This  can  lead  to  them  disengaging     4.  Movement:   By  using  breakouts,  you  are  encouraging   movement,  which  helps  modulate  the   energy  in  your  workshop.   Place..     Flip  chart  papers  around  the  room  so  that   people  need  to  move  to  work  on  them   Try..     Paired  sharing  ac6vi6es  in  which  people   walk  and  talk.  Whether  inside  or  outside,   this  is  a  wonderful  way  to  create   engagement     5.  Taking  Turns:   Request  ..   Each  group  member  to  take  turns  and  share   their  response,  before  the  group  breaks  into   discussion.  This  ensures  that  everyone  gets  a   say  at  the  outset        
  • 9. Discuss  in   groups  of  3   Managing Time! What  have  you   experienced  in   the  past?   What:     Understanding  the  nuances  of  well-­‐6med   ac6vi6es     When:     Use  this  module  to  establish  the  right   amount  of  6me  required  for  components  of   your  agenda   Why:     •  Less  is  more!   •  Avoid  cramming  lots  of  ac6vi6es  or   content   •  Rule  of  thumb:  30  –  60  mins  per  topic   •  Any  less,  you  tend  to  rush  through  and   miss  out  on  quality  thought  and   discussion   ! What are effective methods to increase participation? How:     Simplify  and  generate  quality  thought  and  dialogue.     Take  one  topic  and  address  it  through  2-­‐3     Each  group  to   different  ques6ons  or  ac6vi6es   share  their     top  idea   Be  aware  of  the  micro-­‐steps  and  6me  requirement  for  any  ac6vity.     Eg.   Step   Time   Task   Details       1   3min   Framing   Facilitator  explains  the  purpose,  ac6vity  and     outcomes       2   3min   Moving  /  Forming   People  move  to  form  groups       3   2min  x   Taking  Turns   To  allow  enough  discussion  6me  in  groups,  use  the     Group   formula;  2min  x  Group  size     size   2min  =  min.  avg  share  per  par6cipant     e.g.  If  group  size  =  6,  then  12min  discussion  6me     req       4   3min   Wrap  up  /  GeVng   With  4  of  more  breakout  groups,  it  can  take  up  to     to  silence   3min  or  so  for  people  to  finish  discussions       Remember  the  KISS  principle?  Keep  it  Simple  Stupid   Avoid  cramming,  have  more  space  in  the  process  to  allow  people  to:   •  Digest  what  they’ve  learnt  or  discussed   •  Reflect   Not  yet  fully  developed  thought   •  Turn  inchoate  thoughts  into  clear  and  prac6cal  ac6ons   into  clear  &  ac1onable  ideas       www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012
  • 10. Ideas as objects! What:     Bringing  ideas  into  concrete  form  to  help   them  be  moved,  viewed,  reviewed  and  used.   At  key  points  in  a  workshop,  have  individuals   or  groups  write  ideas  onto  Post  It  Notes  or   Index  Cards.           When:     This  method  can  be  used     •  Near  the  session  kick-­‐off,  to  capture   ideas  that  people  bring  with  them   •  AQer  small  group  discussions,  to  turn   out  the  key  ideas  from  each  table   •  AQer  whole  group  discussion,  so  each   individual  can  provide  their  insight  or   key    point  from  the  conversa6on   •  As  you  move  toward  Solu6on  stage,   by  capturing  people’s  sugges6ons  of  a   priority  or  way  forward     Why:                       Conver6ng  ideas  into  objects  helps   ü  Crystallise  thinking   ü  Make  ideas  more  transparent   ü  Avoid  repe66on  of  the  same  point   ü  Find  solu6ons  and  priori6es       How:     ! Once  ideas  are  objects,  you  can:   1.  Sort  them        Theme  A                  Theme  B              Theme  C     ! www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 How  (Cont.):     2.  Simplify  them   3.  Discard  them   4.  Priori6se  them   !
  • 11. Questions! What:     Ques6ons  are  a  powerful  language  tool  to   facilitate  effec6ve  and  produc6ve   conversa6on.     Use  ques6ons  to  engage,  guide,  challenge   and  open  the  thinking  and  dialogue  of   groups     Help  groups  solve  their  problems  by  asking   ques6ons  that  drive  to  the  heart  of  issues     “If  I  had  1  hour  to  save  the  world,  I   would  spend  55  minutes  defining   the  problem  and  5  minutes  solving   it”        Einstein     When:       Ques6ons  are  an  important  language  device   throughout  workshops.     As  a  facilitator,  your  role  is  to  help  groups   solve,  innovate,  and  decide  on  their  own.   Therefore,  do  more  asking  than  telling.       Why:     There’s  a  lot  of  informa6on  to  explore  and   discuss.  It’s  like  the  content  from  all  the   different  TV  channels.     Ques6ons  act  like  the  Remote  Control..     ü  They  select  what  you  pay  aNen6on  to     ü  The  more  focussed  the  ques6on,  the   clearer  the  enquiry       Without  defining  the  central  ques6on,  a  lot   of  6me  can  be  wasted  understanding  the   problem.     “We  spend  a  lot  of  :me  solving   problems,  and  then  find  out  we   haven’t  been  clear  on  the  central   ques:on  we  are  trying  to  answer”   Senior  Manager,  Major  Bank             www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012     How:     Iden6fy  a  central  ques6on  for  your   workshop,  and  for  each  module   Explore  the  central  ques6on  directly,  or   explore  it  via  sub-­‐ques6ons   Eg.                 Use  a  framework  of  ques6ons  to  explore  a   balance  of  perspec6ves.   Eg.  A  SWOT  is  a  4  part  ques6on  framework      
  • 12. Issues & Opportunities! What:     A  simple  yet  effec6ve  frame  for  exploring  a   topic  is  asking  groups  to  highlight  the  Issues   &  Opportuni6es  related  to  your  topic     Eg.  Frame  as  a  ques6on:   What  are  the  issues  &  opportuni6es  related   to  workshop  par6cipa6on?   What  you  need:     Flipchart  paper,  markers  (min  two  colours),  3   x  Green  &  Red  A5  cards           When:     This  module  is  most  suited  to  the  Awareness   stage  (refer  to  the  FAST  Framework  slide)  of   your  workshop.       Why:   This  2  part  frame  allows  for  a  holis6c   discussion  around  your  topic.  It  ensures  the   strengths  &  weaknesses,  plus  the   opportuni6es  &  threats  are  picked  up  by  the   elegant  split  of  Issues  &  Opportuni6es       How:     1.  Breakout  into  groups   2.  Separate  groups  can  address  different  ques6ons   3.  10-­‐15min  per  round   4.  Encourage  par6cipants  to  Scribe  early  &  oQen   Filter  Ideas   Get  groups  to  priori6se  ideas  to  end  up  with  higher  quality  outputs   by:   1.  Last  4-­‐5min,  get  groups  to  write  down  top  1-­‐3  issues  &  opps  on   red  &  green  cards   2.  Ra6on  cards  to  discipline  thinking  by  dropping  2-­‐3  red  &  green   cards  on  each  table   Prac1cal  Ideas   Increase  the  quality  of  insight  and  prac6cality  of  ideas  by   geVng  groups  to  flesh  out  their  ideas  further.  For  each   priority  card:   1.  Top  half:  describe  the  idea  as  an  outcome.   2.  BoNom  half:  provide  a  prac6cal  example  of  how  that   could  be  achieved       www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 Top  Is sue  1 Idea:     Descr ibe  th outco e  idea me    as  a   n   How:  P of  how rovide  a  pr a  that   could c6cal  exam  be  ac p hieve le   d    
  • 13. Filtering! What:     Filtering  for  great  ideas  and  best  solu6ons.   Filtering  is  one  method  of  moving  from   divergent  ideas  genera6on,  to  convergent   solu6oning  and  decision  making     When:     Filtering  is  useful  when  you  want  to  move   from  lots  of  ideas  having  been  discussed,  to   a  small  number  of  key  ideas.     •  AQer  small  group  discussions,  to  turn   out  the  key  ideas  from  each  table   •  Moving  toward  the  Solu6on  stage,  to   iden6fy  a  smaller  number  of   possibili6es   Why:     Brainstorms,  café  discussions   &  group  workshops  are  great   for  genera6ng  ideas  on     flipcharts..     but,  repor6ng  out  from  all  the  groups  can  be   slow,  with  missing  context,  and  people   unable  to  grasp  key  ideas  from  one  group  to   all  groups.                     And  not  all  ideas  are  created  equal     www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 How:     Method  A;  Ra6oning   1.  Convert  ideas  to  objects..   2.  Then  ra6on  them   3.  Instruct  the  group  as  follows:      “From  the  ideas  brainstormed  at  your   tables,  pick  the  2  most  important   ideas  for  us  to  carry  forward”         Method  B;  Criteria   1.  Convert  ideas  to  objects   2.  Then  select  those  that  meet  a  criteria   3.  Instruct  the  group  as  follows:      “Select  ideas  that  …  your  criteria  (Eg.   have  a  direct  impact  on  the   customer  )”        
  • 14. Swarming! What:     A  dynamic  filtering  process  for  larger  groups.   Swarming  Is  a  method  of  transparently   finding  key  themes  or  groups  of  ideas,  whilst   allowing  each  person  to  ‘hold  on’  to  their   idea     When:     Use  swarming  at  the  same  6me  as  you  would   use  filtering.  However,  Swarming  may  be  a   beNer  method  when     •  You  see  a  risk  that  strong  personali6es   might  dominate  the  filtering  process.     •  You  have  a  group  of  >  50  people,  and   finding  common  themes  will  be   logis6cally  difficult     Why:     A  risk  with  filtering,  is  that  some6mes  ideas   are  overlooked  that  people  are  aNached  to.   This  can  undermine  their  ownership  of  the   outcome.   Swarming  helps  to  maintain  ownership  of   the  key  themes  or  priori6es  that  emerge   from  the  Solu6on  stage       How:       Step  1;  Ideas  to  objects   •  Each  person  writes  their  response  to  a   central  ques6on  on  a  card   •  Eg.  “From  the  range  of  ideas   discussed,  what  is  1  that  you  believe   is  cri:cal  to  consider  in  our  solu:on”   Step  2;  Bumping   1.  Everyone  stands,  holding  a  card  &  pen   2.  Meet  in  pairs  for  ≤1  minute.  In  that   6me,  each  person  shares  their  idea  so   the  other  person  ‘gets  it’     www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 How:  (cont.)     Step  2;  Bumping  (Cont.)   3.  Repeat  this  in  other  pairs  so  that   everyone  bumps  ≥  10  people  in  10  mins       Step  3;  Swarming   1.  On  cue,  people  return  to  others  whose   ideas  were  similar  and  form  ‘swarms’   2.  Place  cards  on  the  floor/  table  near   their  own  group.     3.  Collec6vely  agree  a  theme  or  name  for   the  group.   4.  It’s  OK  to  have  groups  of  1  or  2  because   not  all  ideas  will  be  like  others        
  • 15. Output Templates! What:     Producing  clear  and  consistent  outcomes   ! When:     Tips  in  this  module  are  usually  used  for  the   backend  of  your  workshop,  in  the  Trac6on   stage   ! Why:     Workshops  tend  to  produce  ideas  and  plans   on  paper.  It  can  be  hard  to  control  the   quality  and  consistency  of  these  outcomes   when  facilita6ng  mul6ple  breakout  groups     This  module  looks  at  ways  you  can  guide   discussions,  the  process  and  the  clarity  and   consistency  of  outputs  through  using   templates     Idea tual     cep Co n Too   Idea   Unclear   How:     Provide  templates:  The  best  way  to  guide  the  outputs  you  are  aQer  is  by  providing  templates  for   par6cipants  to  fill  out.  You  can:   •  Project  templates  on  a  screen  for  groups  to  transcribe  on  their  flipchart  papers   •  Print  templates  (A2  size  is  best,  otherwise  no  smaller  than  A3)   Remember:   •  Use  the  appropriate  marker  size.  Don’t  use  thick  markers     •  Remind  people  to  scribe  legibly!     Plan  on  a  Page:   The  below  table  is  a  commonly  used  template  for  strategy  and  project  plans:       Direc:on  &  order  of  comple:on   Objec6ves   1.   Measures   #,  %,  $   Targets   Ini6a6ves   1.1   1.2   2.   2.1   3.   3.1   3.2   www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012 When   Who  
  • 16. Output Templates! How  (cont.):     Project  Plan:   Another  commonly  used  Project  Plan  template   ! Ideas  List:   A  commonly  used  Ideas  list  (this  is  produced  aQer  the  ‘Force  Ranking’  exercise,   see  earlier  module)     Rank   Idea   Total   Score   Criteria   1 2 3 4 Related  Ideas   Descrip6on   1   2   3   www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012
  • 17. FAST Meetings Co. & Next Steps! About  FAST  Mee1ngs  Co.   FAST  Mee6ngs  Co.  is  an  Australian-­‐based  organisa6on  dedicated  to  improving  the  produc6vity  of  mee6ngs  and  conferences  worldwide.  To  learn  more   about  FAST  Mee6ngs  visit  www.fastmee6ngs.com.au       Next  Steps   FAST  Mee6ngs  Co.  offers  training  and  facilita6on  to  produce  remarkable  workshop  experiences  for  delegates  and  clients     We  offer:   •  Training  via  webinars  and  workshops   •  Program  design  &  facilita1on  for  strategy,  brainstorming,  stakeholder  engagement,  and  team  building  workshops  and  conferences   Get  in  touch:     www.fastmee6ngs.com.au  -­‐  Visit  our  website  for  more  tools  &  resources   info@fastmee6ngs.com.au  -­‐  Email  or  call  for  a  no  obliga6on  consulta6on   1300  302  530   www.fastmeetings.com.au | +61 2 9502 2022 | Copyright © 2005-2012