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How	
  to	
  Understand	
  Your	
  Merchant	
  
Account	
  Statement	
  
Credit	
  cards	
  are	
  a	
  significant	
  and	
  necessary	
  form	
  of	
  payment	
  for	
  
most	
  merchants.	
  Paying	
  with	
  plas?c:	
  
•  Makes	
  purchases	
  easier	
  
•  Makes	
  purchases	
  quicker	
  
•  Allows	
  the	
  consumer	
  to	
  buy	
  in	
  larger	
  quan??es	
  than	
  if	
  they	
  
paid	
  with	
  other	
  methods	
  
	
  
By	
  learning	
  the	
  various	
  terms	
  on	
  your	
  statement	
  and	
  researching	
  
what	
  credit	
  cards	
  work	
  best	
  for	
  your	
  business,	
  merchants	
  can	
  
help	
  eliminate	
  any	
  confusion.	
  
Reviewing	
  your	
  company’s	
  statement	
  may	
  be	
  in?mida?ng	
  
with	
  various	
  terms	
  and	
  words	
  that	
  a	
  business	
  owner	
  may	
  not	
  
be	
  completely	
  familiar	
  with.	
  
	
  
Here	
  are	
  the	
  main	
  components	
  merchants	
  need	
  to	
  focus	
  on	
  
for	
  their	
  credit	
  card	
  processing	
  solu?on:	
  
Summary	
  
Located	
  typically	
  at	
  the	
  top	
  of	
  the	
  statement,	
  
the	
  summary	
  shows	
  the	
  sales	
  that	
  are	
  
processed	
  by	
  the	
  card	
  brand	
  as	
  well	
  as	
  the	
  
total	
  fees	
  paid	
  in	
  order	
  to	
  process	
  the	
  sales.	
  
	
  
Some	
  other	
  items	
  that	
  may	
  be	
  included	
  on	
  the	
  
summary	
  are:	
  
•  Any	
  adjustments	
  to	
  the	
  account	
  
•  Chargebacks	
  
•  A	
  breakdown	
  of	
  sales	
  by	
  the	
  card	
  brand	
  
•  Number	
  of	
  refunds	
  
Source	
  
Deposits	
  
Below	
  the	
  summary	
  is	
  typically	
  a	
  list	
  of	
  
seMlements	
  that	
  are	
  listed	
  by	
  day	
  that	
  break	
  
down	
  the	
  daily	
  sales	
  volume	
  by	
  the	
  card	
  
amount	
  and	
  brand.	
  This	
  informa?on	
  is	
  
beneficial	
  for	
  reconciling	
  seMled	
  batches	
  to	
  
deposits	
  that	
  will	
  go	
  into	
  the	
  merchant’s	
  
business	
  related	
  bank	
  account.	
  
	
  
	
  
	
  
	
  
Interchange	
  
Interchange	
  charges	
  are	
  the	
  variable	
  fees	
  that	
  
are	
  charged	
  by	
  the	
  card	
  payment	
  networks	
  for	
  
processing	
  transac?ons.	
  Credit	
  card	
  companies	
  
are	
  the	
  ones	
  who	
  set	
  these	
  specific	
  rates,	
  
which	
  are	
  based	
  off	
  various	
  factors	
  such	
  as:	
  
•  Customer	
  card	
  type	
  
•  Size	
  of	
  business	
  
•  Type	
  of	
  industry	
  
	
  
	
  
Interchange	
  
	
  
Research	
  shows	
  that	
  the	
  average	
  rate	
  for	
  
swipe	
  transac?ons	
  are	
  .05	
  percent	
  for	
  debit	
  
and	
  1.5-­‐1.65	
  percent	
  for	
  VMC.	
  	
  
Markup	
  
The	
  second	
  term	
  is	
  the	
  markup.	
  Whether	
  this	
  is	
  
the	
  discount	
  rate,	
  basis	
  points,	
  or	
  something	
  
else,	
  there	
  is	
  a	
  percentage	
  that	
  is	
  placed	
  at	
  the	
  
top	
  of	
  all	
  transac?ons.	
  	
  
	
  
Ancillary	
  Fees	
  
Ancillary	
  fees	
  are	
  the	
  fees	
  such	
  as	
  statement	
  
fees,	
  batch	
  fees,	
  customer	
  service	
  fees,	
  
monthly	
  minimums,	
  and	
  more.	
  	
  
	
  
Processing	
  Services	
  
This	
  sec?on	
  provides	
  your	
  discount	
  rate	
  
charges	
  that	
  you	
  get	
  from	
  your	
  interchange	
  
plus	
  processor.	
  	
  
	
  
Typically	
  the	
  charges	
  will	
  be	
  divided	
  by	
  card	
  
brand	
  and	
  sales	
  volume.	
  	
  
	
  
	
  
	
  
	
  
Authoriza?ons	
  
This	
  por?on	
  of	
  the	
  statement	
  displays	
  per	
  
authoriza?on	
  charges	
  that	
  come	
  from	
  an	
  
interchange	
  plus	
  provider	
  and	
  is	
  split	
  by	
  card	
  
brand	
  and/or	
  transac?on	
  type.	
  	
  
	
  
Some?mes	
  the	
  charges	
  will	
  be	
  listed	
  as	
  AUTH	
  
or	
  WAT	
  charges.	
  	
  
	
  
	
  
	
  
Discount	
  Rate	
  
The	
  discount	
  rate	
  is	
  the	
  percentage	
  of	
  every	
  
transac?on	
  that	
  is	
  deducted	
  as	
  a	
  fee.	
  Qualified,	
  
mid-­‐qualified,	
  and	
  non-­‐qualified	
  are	
  the	
  three	
  
different	
  forms	
  of	
  rates.	
  	
  
	
  
	
  
Merchants	
  should	
  become	
  informed	
  on	
  the	
  basic	
  terms	
  in	
  their	
  
statements	
  to	
  help	
  ease	
  the	
  burden	
  on	
  confusing	
  terminologies	
  
and	
  numbers.	
  
	
  
By	
  knowing	
  the	
  layout	
  and	
  terminology	
  in	
  account	
  statements,	
  
merchants	
  will	
  be	
  able	
  to	
  find	
  what	
  they	
  are	
  looking	
  for	
  much	
  
faster	
  and	
  be	
  able	
  to	
  determine	
  the	
  costs	
  of	
  their	
  current	
  plan.	
  
First	
  American	
  wants	
  to	
  help	
  make	
  your	
  experience	
  as	
  a	
  
merchant	
  and	
  your	
  customers	
  experience	
  beMer	
  than	
  ever	
  
before.	
  Contact	
  us	
  today	
  to	
  get	
  started!	
  	
  
	
  
First	
  American	
  Payment	
  Systems	
  	
  

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How to Understand Your Merchant Account Statement

  • 1. How  to  Understand  Your  Merchant   Account  Statement  
  • 2. Credit  cards  are  a  significant  and  necessary  form  of  payment  for   most  merchants.  Paying  with  plas?c:   •  Makes  purchases  easier   •  Makes  purchases  quicker   •  Allows  the  consumer  to  buy  in  larger  quan??es  than  if  they   paid  with  other  methods     By  learning  the  various  terms  on  your  statement  and  researching   what  credit  cards  work  best  for  your  business,  merchants  can   help  eliminate  any  confusion.  
  • 3. Reviewing  your  company’s  statement  may  be  in?mida?ng   with  various  terms  and  words  that  a  business  owner  may  not   be  completely  familiar  with.     Here  are  the  main  components  merchants  need  to  focus  on   for  their  credit  card  processing  solu?on:  
  • 4. Summary   Located  typically  at  the  top  of  the  statement,   the  summary  shows  the  sales  that  are   processed  by  the  card  brand  as  well  as  the   total  fees  paid  in  order  to  process  the  sales.     Some  other  items  that  may  be  included  on  the   summary  are:   •  Any  adjustments  to  the  account   •  Chargebacks   •  A  breakdown  of  sales  by  the  card  brand   •  Number  of  refunds   Source  
  • 5. Deposits   Below  the  summary  is  typically  a  list  of   seMlements  that  are  listed  by  day  that  break   down  the  daily  sales  volume  by  the  card   amount  and  brand.  This  informa?on  is   beneficial  for  reconciling  seMled  batches  to   deposits  that  will  go  into  the  merchant’s   business  related  bank  account.          
  • 6. Interchange   Interchange  charges  are  the  variable  fees  that   are  charged  by  the  card  payment  networks  for   processing  transac?ons.  Credit  card  companies   are  the  ones  who  set  these  specific  rates,   which  are  based  off  various  factors  such  as:   •  Customer  card  type   •  Size  of  business   •  Type  of  industry      
  • 7. Interchange     Research  shows  that  the  average  rate  for   swipe  transac?ons  are  .05  percent  for  debit   and  1.5-­‐1.65  percent  for  VMC.    
  • 8. Markup   The  second  term  is  the  markup.  Whether  this  is   the  discount  rate,  basis  points,  or  something   else,  there  is  a  percentage  that  is  placed  at  the   top  of  all  transac?ons.      
  • 9. Ancillary  Fees   Ancillary  fees  are  the  fees  such  as  statement   fees,  batch  fees,  customer  service  fees,   monthly  minimums,  and  more.      
  • 10. Processing  Services   This  sec?on  provides  your  discount  rate   charges  that  you  get  from  your  interchange   plus  processor.       Typically  the  charges  will  be  divided  by  card   brand  and  sales  volume.            
  • 11. Authoriza?ons   This  por?on  of  the  statement  displays  per   authoriza?on  charges  that  come  from  an   interchange  plus  provider  and  is  split  by  card   brand  and/or  transac?on  type.       Some?mes  the  charges  will  be  listed  as  AUTH   or  WAT  charges.          
  • 12. Discount  Rate   The  discount  rate  is  the  percentage  of  every   transac?on  that  is  deducted  as  a  fee.  Qualified,   mid-­‐qualified,  and  non-­‐qualified  are  the  three   different  forms  of  rates.        
  • 13. Merchants  should  become  informed  on  the  basic  terms  in  their   statements  to  help  ease  the  burden  on  confusing  terminologies   and  numbers.     By  knowing  the  layout  and  terminology  in  account  statements,   merchants  will  be  able  to  find  what  they  are  looking  for  much   faster  and  be  able  to  determine  the  costs  of  their  current  plan.  
  • 14. First  American  wants  to  help  make  your  experience  as  a   merchant  and  your  customers  experience  beMer  than  ever   before.  Contact  us  today  to  get  started!       First  American  Payment  Systems