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Converged Voice                              (SIP) & data                              breakfast briefing.                ...
About tIPicall tIPicall is the distribution brand of                                            tIPicall has launched a ...
Applied InnovationDelivering the benefits oftechnological innovation to marketDynamic DisruptionChanging the battlefield a...
Exponential-eWhat we do . . .    •Exponential-e leverages its own network to facilitate partners to deliver business    cr...
History of Applied Innovation                                                          First UK      Seminar “The    Found...
Summary     • Projected £42m turnover     • 210 employees     • 1300 clients     • 30% CAGR     • Offices in London, Manch...
Introduction to Exponential-e and tIPicallWhat does this partnership mean to you?   –   Future Proofing Customer Requireme...
Exponential-e and tIPicall     Presentation  The benefits of VPLS to your           business
History of Applied Innovation                                                          First UK      Seminar “The    Found...
Virtual Private LAN Service (VPLS)                       Private VPLS    London                            New York       ...
History of Applied Innovation                                                         First UK      Seminar “The    Founde...
Smart Internet (the old PowerNGN)Firstly, your customer connects to our network . . .                               Customer
Cloud-Enabled InternetDirect connectivity to Public Cloud Providers                                      Customer
Content Delivery NetworksCustomer
Content Delivery Networks              200+ peer networksEducation, Media, Business, Consumer                             ...
Content Delivery Networks                 200+ peer networksEducation, Media, Business, Consumer70% of customer traffic is...
Our Next-Generation Network                                                           tIPicall SIP or tIPicall Hosted     ...
History of Applied Innovation                                                         First UK      Seminar “The    Founde...
Centralised Firewallall sites have independentaccess to the Internet                       Business Grade                 ...
Managed Services & Co-Location                                                                 Business Grade  E-Commerce ...
Our Next-Generation Network               Geographically Diverse               Servers running the Software       Business...
History of Applied Innovation                                                         First UK      Seminar “The    Founde...
The New Voice Aggregation Platform
SIP with Exponential-e Cloud
PBX and everything in the Cloud
The Exponential-e Solution                                                                      Business Grade            ...
Our productstIPicall - powered by Tata CommunicationsHosted IP PBX                                               SIP Trunk...
SIP Trunking                                  tIPicall SIP Trunking is built on the Tata                                 ...
Why use SIP at all?                                         Functionality                                         Contro...
tIPicall SIP                                    capabilities                                         System types        ...
© Copyright 2012 Tata Communications Ltd. All rights reserved.                         The F1 FORMULA 1 logo, F1, FORMULA ...
You may have heard of Tata?
Things have changed - new world in telecoms
Tata Group at a Glance$83.5 billion                                                                                       ...
Worlds largest carrier – 50+ billion minutes PA
over 1 in 6 of all                                  25% of world’s lit                                                    ...
Next Generation Network  Reliability & Quality                          © Copyright 2012 Tata Communications Ltd. All righ...
Global Network Reach in 190         Countries                              © Copyright 2012 Tata Communications Ltd. All r...
Growing market share                                                                 International wholesale traffic of ma...
Customer References                                                                    A British based telecommunications ...
Client examples                                         City company DR                                         Multiple...
Hosted IP PBX                                  Multi-tenant SIP based IP PBX solution that provides                      ...
Network services                                  Call recording                                  International number p...
tIPicall Resale Proposition                                                                     White label              ...
tIPicall Service & Support                                                                     Flexible levels to suit re...
tIPicall Billing                                                                      Bureau service with                ...
Any Questions?
Convered Voice and Data (tIPicall and Exponential-e)
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Convered Voice and Data (tIPicall and Exponential-e)

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  • VPLS = Virtual Private LAN services Bridged multipoint Ethernet service BUT from customer’s perspective it looks as if all sites are connected to single switched LANThis allows the replication of broadcast / multicast traffic in service domain MAC learning over tunnel & access portsVPLS is L3 agnostic, can transport anything that goes over Ethernet (not true for IPVPN(s)) SO What?
  • Now I think it is a good time to pause and take stock of how this fits together and how this helps me cover off some the benefits of the Gamma service combined with Expo in the form of simple one site case studyI hope you can see how we have constructed this it shows lock in and margin opps for you we have covered To put some meat on the cost reduction piece let me talk you through a simple cost model PNGN 25 £475 a month, £75 a month for the SIP and £100 for VLAN to DC = £650 10 on 10 internet connection £600 per month and a ISDN 30 £400 per month = £1000 =£350 a month = 35% with out the additional high margin services
  • So the solution looks like this and can be made as resilient as the end user needs it to be, while remaining extremely simple managedVPLS lets you automatically switch between active passive firewalls or load balance active active
  • Now to shwo this in a multipste envirmoment
  • Most people will have heard of Tata – the indian conglomerate, and recognise us from one of the 100 operating companies
  • But we have evolved into a new generation of companies – a completely new concept
  • We have a great pedigree but it is enough just to be big
  • Transcript of "Convered Voice and Data (tIPicall and Exponential-e)"

    1. 1. Converged Voice (SIP) & data breakfast briefing. 19th September 2012Name: Dave JoplinJob Title: Head of ChannelCompany: Exponential-eName: Steve Harrington Name: Alan Sawyer Job Title: European Business DevelopmentJob Title: Head of Channel DirectorCompany: tIPicall Company: Tata communications
    2. 2. About tIPicall tIPicall is the distribution brand of  tIPicall has launched a comprehensive Glemnet Telecom range of hosted and centrally managed tIPicall is the exclusive distributor of services including IP PBX, Contact TATA Communications Ltd for Hosted Centre, SIP Trunking, inbound and IP PBX and SIP trunking to the UK outbound voice services. switchless reseller and dealer channels.  tIPicall has 10 years of experience and We are debt free and cash positive expertise in the telecoms industry including 5 years of hosted IP and SIP trunking sales and support. For more information please visit our website: www.tipicall.co.uk Contact Us +44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    3. 3. Applied InnovationDelivering the benefits oftechnological innovation to marketDynamic DisruptionChanging the battlefield and basis of competition
    4. 4. Exponential-eWhat we do . . . •Exponential-e leverages its own network to facilitate partners to deliver business critical services including cloud, voice, unified communications and connectivity. •From business Internet to data centre as a service, to cloud aggregation, organisations large and small are running critical services underpinned by Exponential-e’s technological innovations. •The difference between us and the rest, lies in how we deliver these services. Having our own network means we are able to define the way technology is used to deliver multiple services over one connection. “We have pioneered the next generation of cloud deployments by refining the interoperability between the network and the cloud. Our unique and innovative approach delivers the resilience, speed, control and versatility companies demand for their 24/7 non-stop compute platform.” Lee Wade CEO
    5. 5. History of Applied Innovation First UK Seminar “The Founded in company to Complementarity Designed October 2002. ‘unbundle of Next and builtFirst UK company Ethernet’. Generation first ever Launch of Industry to launch PowerNGN Network and Launch of New leading VPLS Utilisation Internet over (Now Smart Virtualisation. Voice Network based Cloud Monitoring Ethernet Internet) is Exponential-e as Aggregation in Europe Services and launched Cloud Visionaries Platform ticketing Portal 2005 - 2002 2004 2007 2008 2010 2011 2012 2013 2006 Introduced First Wholesale World First. Investments in Intelligent Internet SIP Interconnect Application cloud, Routing Algorithm requiring no CPE Exponential-e’s Management datacenter and Ultra Low from the network latency cloud. A Cubed virtualization Ethernet is launched. Exponential-e 2.0 Financial Smart Wires Technology Trading 2012 – Our 10 Year Anniversary Network Launch of Customer Charter
    6. 6. Summary • Projected £42m turnover • 210 employees • 1300 clients • 30% CAGR • Offices in London, Manchester, Theale & New York • 100GigE network reaching into 60 cities, Europe & North America • And work to exacting international management standards ISO: 9001 ISO: 27001 ISO: 20000
    7. 7. Introduction to Exponential-e and tIPicallWhat does this partnership mean to you? – Future Proofing Customer Requirements – Consolidation – Lock In – Margin Increase and Decreased Costs – Simplified Design – Unlocks new Opportunities – Total Control
    8. 8. Exponential-e and tIPicall Presentation The benefits of VPLS to your business
    9. 9. History of Applied Innovation First UK Seminar “The Founded in company to Complementarity Designed October 2002. ‘unbundle of Next and builtFirst UK company Ethernet’. Generation first ever Launch of Industry to launch PowerNGN Network and Launch of New leading VPLS Utilisation Internet over (Now Smart Virtualisation. Voice Network based Cloud Monitoring Ethernet Internet) is Exponential-e as Aggregation in Europe Services and launched Cloud Visionaries Platform ticketing Portal 2005 - 2002 2004 2007 2008 2010 2011 2012 2013 2006 Introduced First Wholesale World First. Investments in Intelligent Internet SIP Interconnect Application cloud, Routing Algorithm requiring no CPE Exponential-e’s Management datacenter and Ultra Low from the network latency cloud. A Cubed virtualization Ethernet is launched. Exponential-e 2.0 Financial Smart Wires Technology Trading 2012 – Our 10 Year Anniversary Network Launch of Customer Charter
    10. 10. Virtual Private LAN Service (VPLS) Private VPLS London New York Manchester
    11. 11. History of Applied Innovation First UK Seminar “The Founded in company to Complementarity Designed October 2002. ‘unbundle of Next and builtFirst UK company Ethernet’. Generation first ever Launch of Industry to launch PowerNGN Network and Launch of New leading VPLS Utilisation Internet over (Now Smart Virtualisation. Voice Network based Cloud Monitoring Ethernet Internet) is Exponential-e as Aggregation in Europe Services and launched Cloud Visionaries Platform ticketing Portal 2005 - 2002 2004 2007 2008 2010 2011 2012 2013 2006 Introduced First Wholesale World First. Investments in Intelligent Internet SIP Interconnect Application cloud, datacent Routing Algorithm requiring no CPE Exponential-e’s Management er and network Ultra Low from the virtualization latency cloud. A Cubed Ethernet is launched. Exponential-e 2.0 Financial Smart Wires Technology Trading 2012 – Our 10 Year Anniversary Network Launch of Customer Charter
    12. 12. Smart Internet (the old PowerNGN)Firstly, your customer connects to our network . . . Customer
    13. 13. Cloud-Enabled InternetDirect connectivity to Public Cloud Providers Customer
    14. 14. Content Delivery NetworksCustomer
    15. 15. Content Delivery Networks 200+ peer networksEducation, Media, Business, Consumer Customer
    16. 16. Content Delivery Networks 200+ peer networksEducation, Media, Business, Consumer70% of customer traffic is only 1hop (1-2ms) away from itsdestination gateway. Only 30% Customergoes via Internet transit Tier 1 Transit
    17. 17. Our Next-Generation Network tIPicall SIP or tIPicall Hosted Business Grade Internet Cloud Business Grade Next-Generation Network Layer 2 Converged Access using VLANs Private Cloud Public Secure Internet Feed Low Latency WAN Link
    18. 18. History of Applied Innovation First UK Seminar “The Founded in company to Complementarity Designed October 2002. ‘unbundle of Next and builtFirst UK company Ethernet’. Generation first ever Launch of Industry to launch PowerNGN Network and Launch of New leading VPLS Utilisation Internet over (Now Smart Virtualisation. Voice Network based Cloud Monitoring Ethernet Internet) is Exponential-e as Aggregation in Europe Services and launched Cloud Visionaries Platform ticketing Portal 2005 - 2002 2004 2007 2008 2010 2011 2012 2013 2006 Introduced First Wholesale World First. Investments in Intelligent Internet SIP Interconnect Application cloud, Routing Algorithm requiring no CPE Exponential-e’s Management datacenter and Ultra Low from the network latency cloud. A Cubed virtualization Ethernet is launched. Exponential-e 2.0 Financial Smart Wires Technology Trading 2012 – Our 10 Year Anniversary Network Launch of Customer Charter
    19. 19. Centralised Firewallall sites have independentaccess to the Internet Business Grade Internet Private VPLS Manchester Reading Existing Firewall London
    20. 20. Managed Services & Co-Location Business Grade E-Commerce Servers Distributed Clusters Internet DDMZ VPLS Create low cost Disaster Recovery solutions by effortlessly distributing servers to other offices E-Commerce Servers Two of the E-Commerce servers relocated into a public Data Centre
    21. 21. Our Next-Generation Network Geographically Diverse Servers running the Software Business Grade Internet Private VPLS Manchester Reading London HQ
    22. 22. History of Applied Innovation First UK Seminar “The Founded in company to Complementarity Designed October 2002. ‘unbundle of Next and builtFirst UK company Ethernet’. Generation first ever Launch of Industry to launch PowerNGN Network and Launch of New leading VPLS Utilisation Internet over (Now Smart Virtualisation. Voice Network based Cloud Monitoring Ethernet Internet) is Exponential-e as Aggregation in Europe Services and launched Cloud Visionaries Platform ticketing Portal 2005 - 2002 2004 2007 2008 2010 2011 2012 2013 2006 Introduced First Wholesale World First. Investments in Intelligent Internet SIP Interconnect Application cloud, datacent Routing Algorithm requiring no CPE Exponential-e’s Management er and network Ultra Low from the virtualization latency cloud. A Cubed Ethernet is launched. Exponential-e 2.0 Financial Smart Wires Technology Trading 2012 – Our 10 Year Anniversary Network Launch of Customer Charter
    23. 23. The New Voice Aggregation Platform
    24. 24. SIP with Exponential-e Cloud
    25. 25. PBX and everything in the Cloud
    26. 26. The Exponential-e Solution Business Grade tIPicall Internet iSCSI DSL Network Exponential-e Data VPLS VPLS Network Supplier/Exchange/ Partner/Client Site Hub site Voice VPLS iSCSI Co-Location Spoke Site (DR)
    27. 27. Our productstIPicall - powered by Tata CommunicationsHosted IP PBX SIP Trunking Global Contact CentretIPicall IP PBX is a network-based centrally built on the Tata Communications global tIPicall Hosted Global Contact Centre is ahosted multi-tenant service. SIP network providing the highest quality SIP-based Multimedia Contact Centre of voice across a Tier 1 carrier software solution. Inbound Services Data A range of Geo, Non Geo and tIPicall broadband offers a variety of International numbers managed via a speeds and services, DSL Max , DSL web portal 2+, Annex, SDSL solutions Contact Us +44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    28. 28. SIP Trunking  tIPicall SIP Trunking is built on the Tata Communications global IP network providing the highest quality of voice across a Tier 1 carrier at very competitive rates.  Our network and interconnects  How does it work?  Technical requirements  Systems  SIP trunks pricing starts from £1 per month rentalContact Us+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    29. 29. Why use SIP at all?  Functionality  Control  Future proof  CostContact Us+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    30. 30. tIPicall SIP capabilities  System types  Gateways  Disaster recovery  International (Ships)  International numbering  Free callsContact Us+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    31. 31. © Copyright 2012 Tata Communications Ltd. All rights reserved. The F1 FORMULA 1 logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related logos are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved 32
    32. 32. You may have heard of Tata?
    33. 33. Things have changed - new world in telecoms
    34. 34. Tata Group at a Glance$83.5 billion #65Annual Revenue Worldwide Brand (Source: Brand Finance) 395,000>60% Employees WorldwideNon-India #11 Most Reputed CompanyOver 140 (Source: Reputation Institute)Years in Operation UK Group’s Largest MarketOnly Indian entityon Forbes’ List of World’s 20 Most Over 100Reputed Companies* Operating Companies in 7 Sectors Across 6 Continents * Awarded in 2006 by the United States – India Business Council (USIBC) 35
    35. 35. Worlds largest carrier – 50+ billion minutes PA
    36. 36. over 1 in 6 of all 25% of world’s lit international calls capacity Tata Communications | At a glance 50 billion 3,600 Pbit +75% 99.7% international minutes IP traffic carried per IP traffic carried, over of the world’s GDP reached carried 2010-11 month 2009/10 by our services 73 million 75% 20Tb/s 1.2 million voice database of all inter-carrier submarine cable capacity international circuits in transactions per day Telepresence calls operation© Copyright 2012 Tata Communications Ltd. All rights reserved. industry leader state-of-the-art infrastructure customers  #1 international voice  over 210,000km of owned  1,600 carriers carrier fibre  785 mobile operators  #1 submarine cable owner  member of over 80 cable  10,000 corporate customers  #1 mobile signalling consortiums  74,000 SME customers  #5 IP transit provider  400 PoPs  650 corporate customers in  fastest growing tier one  more than 110,000 sq m of South Africa operator data centre space in 20  customers in 197 countries  #1 in enterprise data in countries India  legacy-free transport networks
    37. 37. Next Generation Network Reliability & Quality © Copyright 2012 Tata Communications Ltd. All rights reserved.
    38. 38. Global Network Reach in 190 Countries © Copyright 2012 Tata Communications Ltd. All rights reserved.
    39. 39. Growing market share International wholesale traffic of major carriers Tata Communications© Copyright 2012 Tata Communications Ltd. All rights reserved.
    40. 40. Customer References A British based telecommunications services company – Primary supplier of their international voice termination services© Copyright 2012 Tata Communications Ltd. All rights reserved. A global leader in networking equipment – Carry voice traffic for WebEx Collaboration Service globally A Fortune 500 USA headquartered global leader in business and technology services - Manage outgoing and incoming voice for 30 delivery centers
    41. 41. Client examples  City company DR  Multiple sites UK MPLS  International sites local breakout  Green field site Expo-eContact Us+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    42. 42. Hosted IP PBX  Multi-tenant SIP based IP PBX solution that provides flexibility and easy browser based management of all tenants’ specific configurations.  The hosted PBX integrates fixed and mobile telephony, soft and hard phones, integrates legacy PBXs (through SIP media gateways).  Hosted seats from £5.00 per month rental  Hosted seat on iPhone and AndroidContact Us+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    43. 43. Network services  Call recording  International number presentation  Fraud monitoring  BGP peering  Diverted number presentation  Multi site failover  Usage warningsContact Us+44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    44. 44. tIPicall Resale Proposition  White label  Own branded web portal and sales and marketing materials  Competitive pricing  Account Management  Free Sales and technical training Contact Us +44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    45. 45. tIPicall Service & Support  Flexible levels to suit reseller  Support available up to 24 x 7 helpdesk provides monitoring, maintenance and management  1st and 2nd line support  Dedicated help desk number Contact Us +44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    46. 46. tIPicall Billing  Bureau service with branded billing revenue collection and DDM  Or monthly CDR Contact Us +44 (0) 203 328 4500 info@tipicall.co.uk www.tipicall.co.uk
    47. 47. Any Questions?
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