Your SlideShare is downloading. ×
0
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Vision 2014: Back To The Future - Making The Most of Your Commercial Lenders by Leveraging Your Branches

122

Published on

Let’s discuss the transformation of the loan officer over the past decade, the implications to the customer and why the role may be changing back. At the same time, small-business clients engaged with …

Let’s discuss the transformation of the loan officer over the past decade, the implications to the customer and why the role may be changing back. At the same time, small-business clients engaged with their branch manager need different skills. Why not train each group to best service their customers?

Published in: Economy & Finance, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
122
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. ©2014 Experian Information Solutions, Inc. All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian. Experian Public. Back to the future – making the most of your commercial lenders by leveraging your branches Stephanie L. Butler Experian John Robertson Experian #vision2014
  • 2. 2©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Starring  John Robertson as a “typical” Executive Vice President of Commercial Lending ► Too busy ► Cranky ► But, can be charming while golfing  Stephanie Butler as her wonderful self ► Easy-going and awesome ► More than willing to help John make his work life simpler ● If, he will just listen A play in one act
  • 3. 3©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Commercial lenders have too much to do  Sales  Credit analysis  Trusted advisor  Manage an existing portfolio  Large credits… small credits…  OVERWHELMED And, there is no one to help! The problem
  • 4. 4©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. A proposed solution Have the branch managers assist with the small business deals What if the branch managers were trained? Focus would be small dollar, high volume transactions
  • 5. 5©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. A-ha moment Did you know that typically 80% of your note volume equals only 20% of your portfolio dollars? 80% 20%
  • 6. 6©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.  Basic credit information  Small business products  Information to gather Train them to succeed SUCCESS!
  • 7. 7©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.  Types of businesses  Tax returns  Basic questions about the business and management Basic credit information
  • 8. 8©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Create small business products that mirror consumer products  Types of products  Dollar thresholds and pricing  What products go with what loan request Small business products
  • 9. 9©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Don’t go overboard! These are small dollar transactions  Completed application ► Includes personal financial statement  Financial statements  Collateral information Information to gather
  • 10. 10©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Success! With branch involvement, commercial lenders have more time to be trusted advisors for more complex deals and clients
  • 11. 11©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. For additional information, please contact: Stephanie.Butler@experian.com John.Robertson@experian.com Hear the latest from Vision 2014 in the Daily Roundup: www.experian.com/vision/blog @ExperianVision | #vision2014 Follow us on Twitter
  • 12. 12©2014 Experian Information Solutions, Inc. All rights reserved. Experian Public. Visit the Experian Expert Bar to learn more about the topics and products covered in this presentation.

×