Your SlideShare is downloading. ×
Tertio Service Activation - Overview
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Tertio Service Activation - Overview

1,468

Published on

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,468
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Evolving SystemsTertio Service ActivationJanuary 2012
  • 2. Brief Overview BUSINESS SUPPORT SYSTEM Channels Billing / CRM / Web Self Care INVENTORY Content Partners Tertio Service DATABASES Activation PSTN IP Core LTE / IMS GSM/CDMA
  • 3. Service Verification Online Record Model ServiceTaskExecution Tertio components Service Assembly Service Activation Service Delivery Activation Resource Composite Features ServicesLifecycleManagement Process Management
  • 4. Service Modelling•  Reduced complexity, cost of deployment and ongoing change management through unique Service Composer functionality•  Graphical creation and browsing of service models•  Easy creation of relationships and dependencies between services and features•  Up to 75% savings in service modelling effort using Tertio Service Composer•  Optimization of the activation process•  Full support for services that can be personalised by the subscriber
  • 5. Service Composer Technical Settings on Network elements
  • 6. Service Composer Mapping RulesCustomer Facing Services
  • 7. Service Model Evaluation New Old Services Services MODEL F1 F2 F3 F1 F2 F3 Feature Compare & Feature Set Optimize Set Feature Set actions
  • 8. Tertio Activation Designer•  Graphical rule creation and management•  Rapid assembly of rules from templates and libraries•  Built-in validation to quickly isolate/fix errors•  Access to All Service Logic Features, e.g. −  Exception handling, dynamic task rollback −  Service order hierarchies −  Reference data lookup by key/range −  Explicit priorities −  Automatic priority promotion −  Manual intervention in task processing −  Load balancing across NE links
  • 9. Tertio Activation Designer Functional Nodes Task Project(building blocks) Workflow Configuration
  • 10. Tertio Activation Designer Functional Nodes Service Logic Debugger Task Project(building blocks) Workflow Configuration
  • 11. Tertio Activation Designer Service Logic Documentation
  • 12. Service Composer & Activation Designer BSS•  Error Handling / Rollback Service Order Type•  Manual Intervention Source Agents•  Queuing & Priorities•  Time Scheduling•  Decomposition•  Validation Service Logic Service Model•  Personalization Activation Designer Service Composer•  Optimization Provisioning Agents•  Sequencing Element Provisioning Transactions•  Routing Network
  • 13. Tertio Service Activation•  Event-driven processing model•  High performance•  High Availability and Scalability•  Daily operations•  Monitoring and Maintenance•  Provisioning diagnostics•  Role based security and auditing•  Scheduling and Exception handling•  Supported on industry standard servers•  Refresh Subscription
  • 14. Tertio Service Activation•  Event-driven processing model•  High performance•  High Availability and Scalability•  Daily operations•  Monitoring and Maintenance•  Provisioning diagnostics•  Role based security and auditing•  Scheduling and Exception handling•  Supported on industry standard servers•  Refresh Subscription
  • 15. Tertio Service Activation•  Event-driven processing model•  High performance•  High Availability and Scalability•  Daily operations•  Monitoring and Maintenance•  Provisioning diagnostics•  Role based security and auditing•  Scheduling and Exception handling•  Supported on industry standard servers•  Refresh Subscription
  • 16. Service Delivery Integration•  Tertio agents •  Tertio Content Connector −  Adapter designed for proprietary −  Rapid configuration of interfaces protocol −  Built-in protocol support −  Supports complex dialogues with −  Graphical configuration of data network elements mapping •  A good fit when applied to IT-based•  A good fit for provisioning interfaces interfaces prevalent in Telco networks −  Trading partners, portals, content −  Complex systems platforms −  Proprietary interfaces −  Standards-based (XML, Web −  New platforms are typically services, HTTP, SOAP) infrequently added −  More interfaces, added and changed more frequently
  • 17. Tertio Content Connector•  A multi-purpose, configurable two-way integration module•  Built-in support for a wide-range of open interfaces −  HTTP/S client or service −  JMS send or receive, publish or subscribe −  SOAP method, invoke or implement −  JDBC client −  Java RMI method, invoke or implement −  Email SMTP post, POP3 receive −  File system poll•  Loads and discovers new interfaces (XSD, WSDL, UDDI)•  Graphical tool to configure how interfaces are used•  Co-exists with agents, for convergent activation and migration
  • 18. Automated Regression Test1 Reference SOs submitted to Tertio BSS Services and Subscriber Database Service Activation
  • 19. Automated Regression Test Reference SOs and EPTs Tertio processes reference SOs &2 exports them BSS Services and Subscriber Database Service Activation
  • 20. Automated Regression Test Reference SOs and EPTs BSS Services and Subscriber Database Service Activation Changes are made to Service Logic3 or system configuration
  • 21. Automated Regression Test Reference SOs and EPTs 4 Reference SOs submitted to TertioBSS Services and Subscriber Database Service Activation
  • 22. Automated Regression Test Reference SOs and EPTsBSS Services and Subscriber Database Service Activation 5 Tertio processes SOs & exports them
  • 23. Automated Regression Test Compare tool compares exported 6 data. Comparison results are displayed & logged. Reference SOs and EPTsBSS Services and Subscriber Database Service Activation
  • 24. Tertio Service Verification•  Problem description: −  Inconsistency between provisioned services (in the network) and the CRM/ Billing systems −  Many factors can cause inconsistency after initial service activation e.g. engineer intervention, data corruption/restore, fraud etc.•  Inconsistencies can cause following problems: −  Revenue ‘leakage’ – through various scenarios: −  Services being used but not charged −  Customers who give up trying use a potentially high-value service
  • 25. Tertio Service Verification Service Model Pending Orders Provisioning Feature Sets Hot Prioritise Manage Parse, Project Reconcile & correct queue Load decode features & filterService Data (i.e. CRM) Compare Parse, V-MSC Load V-MSC decode / VLR / VLR & filter NetworkFeature Data (i.e. HSS) Reports
  • 26. Performance and Dimensioning•  Highly vertically and horizontally scalable solution providing outstanding performance (benchmarks show more than 230 orders per second i.e. 13200 service orders per minute)•  Future horizontal scalability is achieved by adding new servers (e.g. x86) to the distributed architecture (optional architecture): solution scales as business grows•  Significant savings on hardware costs via use of x86 based platforms and distributed architecture providing a very scalable solution. Analysis with existing customers shows up to 70-80% cost savings on distributed architecture
  • 27. Tertio Service Activation and DSA Dynamic SIM Allocation CRM Billing Resource Mgmt. Tertio Service Activation Activation Tertio Service
  • 28. Tertio Competitive Differentiators•  Proven and Mature Platform −  10 years in production with some of the world’s leading carriers•  Vendor agnostic solution −  100’s of agents already implemented, across mobile (CDMA and GSM), IP/ broadband, fixed, media platforms, etc.•  High Performance −  Have benchmarked at >230 SOs (among highest in industry) −  Distributed Architecture: distribute application processes across multiple hosts, and scale horizontally and vertically without downtime•  Flexibility to address changing business needs −  Service Modelling (Service Composer), Service Assembly (Activation Designer) and Content Connector are done graphically −  GUI Driven configuration and integration tools
  • 29. Europe – Tele2 Challenge•  Centralised Post & Prepay convergent Provisioning System•  MVNO Fixed and Wireless Service Provider•  Rollout to >24 million subscribers in 24 countries•  Multiple equipment vendors & device types (inc Ericsson, Comverse, Nokia, Siemens, etc) Benefits•  Single integration from all network components to Customer Care systems•  Lower TCO, coupled with faster rollout of new countries and services © Copyright Evolving Systems
  • 30. Europe – T-Mobile Challenge•  Single service activation system at T-Mobile UK since 1995•  >15 million subscribers•  Upstream integration to Amdocs retail billing•  Nine equipment vendors•  Twelve different device types•  Mixture of in-house and bought devices Benefits•  Time to revenue lowered for the introduction of new services (75% saving in time to market)•  Can ‘Refresh’ customer network settings in around 8 seconds (simplifies support call procedures and reduces costs)•  Service orders per day 250K to 500K, Provisioning success rate > 99.9%•  System Availability > 99.8% © Copyright Evolving Systems
  • 31. Europe – 3 Challenge•  Exclusive global service activation system•  >10 million subscribers•  Only remaining vendor making global software drops•  Eight equipment vendors (e.g. Ericsson, Nortel, Nokia)•  Seventeen different device types•  W-CDMA and CDMA 2000 technology Benefits•  Rollout a single harmonised solution across all its locations•  Change and expand the provisioning system to cope with new service types and service delivery platforms•  Control the cost and effort involved in provisioning new customers and new services © Copyright Evolving Systems
  • 32. Europe – Vodafone Greece Challenge•  This carrier has the most extensive, technologically advanced and faults resistant mobile telephony network in Greece•  It is able to provide broad coverage by ensuring high-quality communication Benefits•  Following an extensive evaluation in 2004 the carrier chose Tertio Service Activation (as the best-in class solution to support the rollout of new services) to provision fixed-line subscribers and its services on existing Ericsson IMS platform•  This platform has several subsystems from vendors such as Atos, Alcatel-Lucent and others•  Tertio Service Activation provides interfaces to those Ericsson IMS platform subsystems, including integration with Ericsson Home Subscriber Server (HSS) © Copyright Evolving Systems

×