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Balanced Scorecard system: Strategy Map
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Balanced Scorecard system: Strategy Map

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  • 1. Performance management
    • Balanced scorecard system:
    • Strategy Map
  • 2. Key questions
    • How can you understand what’s happening in your organization?
    • How can you make sure that your system is optimized for results?
    • How can you evaluate the progress of your organisation?
  • 3. Balanced Scorecard System
    • a method for monitoring whether a company is meeting or will meet its strategic objectives, which takes a company’s objectives and splits them between 4 equally important perspectives
  • 4. Private sector
  • 5.
    • The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of 21st century nonprofit and public organizations
  • 6. Public sector
  • 7. Strategy Map…
    • … illustrates how employee’s job contributes to the success of the organization
    • … shifts focus from performance as an annual event and sets it as an ongoing process
    • … helps to monitor the progress of the organisation though the use of objectives, standards, and performance metrics
  • 8. Sources
    • Robert S. Kaplan, David P. Norton The balanced scorecard: translating strategy into action, Harvard Business Press, 1996
    • Kaplan, Norton Using the balanced scorecard as a ​strategic management system, Harvard Business Review, 1996

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