WhiteLight Consulting Pvt Ltd
Good to Great
Project to build IMPACTful Employees
Feb 2013
11
Top 5 L&D Focus Areas – FY 20...
WhiteLight Consulting Pvt Ltd
Background
Note
Top5L&D
Focus
Area’sfor
2014
Some
Solutions
AboutUs
Agenda
2
 Background No...
WhiteLight Consulting Pvt Ltd
Background Note
About the Report
Our team met with 68 corporates during Dec 2013 – Feb 2014....
WhiteLight Consulting Pvt Ltd
Background Note
4
WhiteLight Consulting Pvt Ltd
Background
Note
Top5L&D
Focus
Area’sfor
2014
Some
Solutions
AboutUs
Agenda
5
 Background No...
WhiteLight Consulting Pvt Ltd
Top Five Focus Areas of the Corporates for 2014 were…
6
Senior
Leadership ;
Mid – Level
Capa...
WhiteLight Consulting Pvt Ltd
“Effective leadership is not about making speeches or being liked; leadership is
defined by ...
WhiteLight Consulting Pvt Ltd
“Don’t lower your expectations to meet your performance. Raise your level of
performance to ...
WhiteLight Consulting Pvt Ltd
“Diversity – The art of thinking independently together” – Malcolm Forbes
Why Life Insurance...
WhiteLight Consulting Pvt Ltd
“ it’s not just what you do. It’s the way you do it !”
Why Life Insurance ?
• We know what i...
WhiteLight Consulting Pvt Ltd
“ It’s all about building people and processes for the next level of business growth”
Why Li...
WhiteLight Consulting Pvt Ltd
Long Term Engagement
• One-off workshops for leadership
not seem to be giving any results
an...
WhiteLight Consulting Pvt Ltd
Background
Note
Top5L&D
Focus
Area’sfor
2014
Some
Solutions
AboutUs
Agenda
13
 Background N...
WhiteLight Consulting Pvt Ltd
Some Solutions for these Top 5 L&D Needs
WhiteLight Consulting Pvt Ltd
Focus Area 1 : Leadership Programs
Program Name Inspire© Inspire© Inspire©
Mgmt Level Senior...
WhiteLight Consulting Pvt Ltd
Fully Interactive
Senior Mgmt (Min 15 yrs)
Group Size – 15
Duration 2 days
Business Storytel...
WhiteLight Consulting Pvt Ltd
Focus Area 2 : Executive Presence & Business Storytelling
Program Name Executive Presence
in...
WhiteLight Consulting Pvt Ltd
Fully Interactive
Group Size – 15 to 20
Duration 1- 2 days
Workshop Cost
Rs 38,000 – 74,000/...
WhiteLight Consulting Pvt Ltd
Background
Note
Top5L&D
Focus
Area’sfor
2014
Some
Solutions
AboutUs
Agenda
19
 Background N...
WhiteLight Consulting Pvt Ltd
About Us
White Light is what the human eye sees when all the colors of the visible light spe...
WhiteLight Consulting Pvt Ltd
WhiteLight Consulting Approach
21
WhiteLight Consulting Pvt Ltd
WhiteLight Consulting: The Team
22
Leading Change /
Coaching/Diversity
HR / OD/ Leadership
C...
WhiteLight Consulting Pvt Ltd
WhiteLight Consulting: The Team
Payal Gupta is an organization development consultant and ex...
WhiteLight Consulting Pvt Ltd
WhiteLight Consulting: The Team
A communications major from Symbiosis Pune. Shreyanka joins ...
WhiteLight Consulting Pvt Ltd
WhiteLight Consulting: The Team
Rajesh Trivedi has over a decade of corporate experience. He...
WhiteLight Consulting Pvt Ltd
WhiteLight Consulting : Select Clientele
26
All logos are owned and are trademarks of the re...
WhiteLight Consulting Pvt Ltd
Terms of Confidentiality
Our client’s industries are extremely competitive. The
confidential...
WhiteLight Consulting Pvt Ltd
Thank you for your attention!
28
© WhiteLight Consulting Pvt Ltd 2012 All rights reserved. W...
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Top 5 People Development Focus Areas for Corporates in 2014

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About the Report
Our team met with 68 corporates during Dec 2013 – Feb 2014. Based on our indepth interactions with the Corporates and their L&D priorities for the coming year, some of the needs resonated repeatedly. We thought why not share the findings with all of you. Isn’t it what shared learning is all about !
This document is about Top 5 needs which we will share with you . In addition, to these 5 needs, there was an almost common need to make the learning relevant to workplace.

This document is a summation of those needs and also share with you some potential solutions that may help you address these key people development needs.

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Top 5 People Development Focus Areas for Corporates in 2014

  1. 1. WhiteLight Consulting Pvt Ltd Good to Great Project to build IMPACTful Employees Feb 2013 11 Top 5 L&D Focus Areas – FY 2014 (Indian Corporates) Feb 2014
  2. 2. WhiteLight Consulting Pvt Ltd Background Note Top5L&D Focus Area’sfor 2014 Some Solutions AboutUs Agenda 2  Background Note  Top 5 L&D Focus Area’s for 2014  Some Solutions  About Us : The Team
  3. 3. WhiteLight Consulting Pvt Ltd Background Note About the Report Our team met with 68 corporates during Dec 2013 – Feb 2014. Based on our indepth interactions with the Corporates and their L&D priorities for the coming year, some of the needs resonated repeatedly. We thought why not share the findings with all of you. Isn’t it what shared learning is all about ! This document is about Top 5 needs which we will share with you . In addition, to these 5 needs, their was an almost common need to make the learning relevant to workplace. This document is a summation of those needs and also share with you some potential solutions that may help you address these key L&D needs. This document is created by WhiteLight Consulting (WLC) to help the clients know the Top 5 L&D needs in business and enumerating some of the key issues under consideration, indicative intervention ideas and investment required. 3
  4. 4. WhiteLight Consulting Pvt Ltd Background Note 4
  5. 5. WhiteLight Consulting Pvt Ltd Background Note Top5L&D Focus Area’sfor 2014 Some Solutions AboutUs Agenda 5  Background Note  Top 5 L&D Focus Area’s for 2014  Some Solutions  About Us : The Team
  6. 6. WhiteLight Consulting Pvt Ltd Top Five Focus Areas of the Corporates for 2014 were… 6 Senior Leadership ; Mid – Level Capability Building, Building 2nd Line of leaders) Performance Feedback / Having Difficult Conversations SME’s – Full Service HR Support Diversity / Workplace Harassment Executive Presence
  7. 7. WhiteLight Consulting Pvt Ltd “Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes. —Peter Drucker ” Why Life Insurance ? • Leaders should develop direct reports • Demonstrate trust based Leadership • Transitioning operational managers into business leaders • Execution Excellence in a VUCA world • Act like CEO of their own business • We are sending people for short term leadership workshops and it is not helping ! Leadership Program - DesiredWhat we heard from Corporates that we met: 7 Focus Area 1 – Leadership Programs
  8. 8. WhiteLight Consulting Pvt Ltd “Don’t lower your expectations to meet your performance. Raise your level of performance to meet your expectations. “- Ralph Martson Why Life Insurance ? • People should focus on feedback rather than the person • People need to have difficult conversations • Managers are doing appraisal on perceptions • How can I raise the quality of appraisal conversations in our organisation ? • My managers need to build “emotional honesty “ • Listening during feedback – Really ? Performance Feedback - DesiredWhat we heard the corporates that we met: 8 Focus Area 2 – Performance Feedback
  9. 9. WhiteLight Consulting Pvt Ltd “Diversity – The art of thinking independently together” – Malcolm Forbes Why Life Insurance ? • We need to uncover the prejudices • Prevention of workplace harassment is a big issue with us. • Can you help us build a theatre workshop around it • We want to initiate the diversity workshops in the current year • We want to make our workplace a positive environment • Women Safety and respect is high on our agenda Diversity Workshop- DesiredWhat we heard from corporates that we met : 9 Focus Area 3 – Diversity
  10. 10. WhiteLight Consulting Pvt Ltd “ it’s not just what you do. It’s the way you do it !” Why Life Insurance ? • We know what is executive presence but how do we structure a program around it • Our leaders represent us in external world (press, forums etc) , we need to build their executive presence • Is theatre the way to build executive presence or is their more to it ? • We need our leaders to “connect” with the audience • How do we communicate to our CXO team that they need executive presence ? • Can you build a storytelling module for people who do only 1 on 1 communication; like our corporate sales team ? Executive Presence- DesiredWhat we heard from Corporates that we met: 10 Focus Area 4 – Executive Presence
  11. 11. WhiteLight Consulting Pvt Ltd “ It’s all about building people and processes for the next level of business growth” Why Life Insurance ? • This need came from family owned SME’s who are less than 500 employees ; atleast 10 year old business and have grown basis their family and friends supporting them. • They felt a strong need to build a HR system in place; starting from aligning it to business results; putting a transparent performance management system in place, HR Process, defining KRA’s and developing and retaining second line of leaders. • This can be solutioned by a 1 on 1 consultation with our experts . Support desired by SME’sWhat we heard from the SME owners : 11 Focus Area 4 – SME needing HR Support
  12. 12. WhiteLight Consulting Pvt Ltd Long Term Engagement • One-off workshops for leadership not seem to be giving any results and effectiveness of these workshops being questioned. Should be replicable • The modules should be replicable pan-India and should be able to communicate the same message and should have a facilitation guide which a line manager also can understand. Customised Material • Part A – Common to all employees. • Part B – Customised as per line of business / management level. Experiential Design • The engagement should be more of self-discovery and belief changing rather than being prescriptive since the end goal is that the employees should demonstrate the behaviour under unsupervised conditions. 12 What were some of the other thoughts, that we heard…
  13. 13. WhiteLight Consulting Pvt Ltd Background Note Top5L&D Focus Area’sfor 2014 Some Solutions AboutUs Agenda 13  Background Note  Top 5 L&D Focus Area’s for 2014  Some Solutions  About Us : The Team
  14. 14. WhiteLight Consulting Pvt Ltd Some Solutions for these Top 5 L&D Needs
  15. 15. WhiteLight Consulting Pvt Ltd Focus Area 1 : Leadership Programs Program Name Inspire© Inspire© Inspire© Mgmt Level Senior Management Middle First Time Managers Number of Facilitators 1 1 1 Certified Coach    Customisable as per your business objectives / competency framework    Pre-Workshop diagnostic    Psychometric   Workshop + Shared Learning Days 3 3 One on one Coaching Sessions 12 3 3 (Mentoring Calls) Kick-off Workshop   Business Projects   Outbound Training (Optional)  Learning Nuggets for Participants 6 3 Learning Nuggets for Managers 1  Success Presentation   Leadership Journal    Duration 6-9 months 6 months 3 months Group Size 4 15 20 Engagement Cost (in Rs) 6,06,600 8,11,500 3,34,000 Cost Per Participant (In Rs) 1,51,500 54,100 16,700 Combining coaching, training, workplace projects and shared learning
  16. 16. WhiteLight Consulting Pvt Ltd Fully Interactive Senior Mgmt (Min 15 yrs) Group Size – 15 Duration 2 days Business Storytelling Senior & Middle Mgmt ( Min 10 Yrs) Group Size - 15 Duration – 1 day Focus Area 2 : Executive Presence & Gravitas Executive Presence & Gravitas Key Focus Areas : 1. Understand how to present stories 2. Find their unique voice 3. Learn their body’s unique language 4. Identify their unique styles and leverage it 5. Take risk 6. Learn the humour factor 7. Learn to connect, not transact 8. Be still and be comfortable Executive Presence & Gravitas Executive Presence & Gravitas How of it: 1. Pre and Post Assessment 2. Theatre 3. Body Language 4. Science of Storytelling 5. Putting it all together 6. Two Facilitator (Arts + Business) Executive Presence & Gravitas
  17. 17. WhiteLight Consulting Pvt Ltd Focus Area 2 : Executive Presence & Business Storytelling Program Name Executive Presence in Action© Business Storytelling in Action © Mgmt Level Senior (Min 15 Years exp) Senior & Middle (Min 10 Years exp) Number of Facilitators 2 2 Customisable as per your business objectives / competency framework   Pre-Workshop diagnostic   Pre and Post Assessment   (Post Assessment) Focus on Specific Competencies   One on one Coaching (Optional)   Certification   30 day post workshop support   Duration 2 Day 1 Day Ideal Group Size 15 15 Engagement Cost (in Rs) 2,14,000 1,14,000 Cost Per Participant (in Rs) 14,266 7,600
  18. 18. WhiteLight Consulting Pvt Ltd Fully Interactive Group Size – 15 to 20 Duration 1- 2 days Workshop Cost Rs 38,000 – 74,000/ Day Fully Interactive Group Size – 15 to 20 Duration 1 day Workshop Cost Rs 37,000 – 63,000 / Day Focus Area 3- 4 : Workplace Diversity & Performance Feedback Workplace Diversity Key Focus Areas : 1. Diversity Awareness 2. Diversity Consciousness 3. Gender Tapes 4. Gender Stereotypes 5. Power Equations Performance Feedback Diversity Performance Feedback Key Focus Areas : 1. Why is Performance Feedback required ? 2. Listening during Feedback - Really ? 3. Objective v/s Perception Feedback 4. Person v/s Performance Focus 5. Business Results v/s Personal Efforts 6. Holding a difficult conversation 7. Making an actionable plan
  19. 19. WhiteLight Consulting Pvt Ltd Background Note Top5L&D Focus Area’sfor 2014 Some Solutions AboutUs Agenda 19  Background Note  Top 5 L&D Focus Area’s for 2014  Some Solutions  About Us
  20. 20. WhiteLight Consulting Pvt Ltd About Us White Light is what the human eye sees when all the colors of the visible light spectrum are combined. It is this light that makes it possible to view one's surroundings. Shedding light on the combined relationships of people, processes, and business strategy in everything we do, We partner with our clients in Leading Change and being future ready. We work towards preparing organisations to measure the 'return on opportunity‘ the value missed out when every one is fixing operational problems and scaling up strategies. We have high level of expertise in Organizational Development, change management & change agent development, GDPU [Group dynamics and process understanding development programs], Large Group work, Open Space Technology, Empathetic Communication Development program, Diversity Management program, Future Search, Role Consultation and Coaching etc. 20
  21. 21. WhiteLight Consulting Pvt Ltd WhiteLight Consulting Approach 21
  22. 22. WhiteLight Consulting Pvt Ltd WhiteLight Consulting: The Team 22 Leading Change / Coaching/Diversity HR / OD/ Leadership Coaching HR/ OD Business Storytelling/ Leadership coaching Market Research Creative Arts Arts and Design Arts and Business Area’s of Expertise
  23. 23. WhiteLight Consulting Pvt Ltd WhiteLight Consulting: The Team Payal Gupta is an organization development consultant and executive coach. She works with the intent to help individuals and organizations setup for success and explore their potential to be future ready. We work with CXOs, Founders, senior managers and board of directors; Large Corporates, family run businesses, MNC’s, Government run organizations we work with them all. As an Organization Development Consultant, Payal, focuses on systemic change management, organizational development, leadership development, creating team synergy, building organization culture and facilitating large group work. She works with various industries like manufacturing, media, printing, IT, education, FMCG, Real estate, Insurance, Non-profit sector. She also teaches Organization Development to L&D and HR heads. Payal holds a MBA in Human Resources, she is a Certified Coach, Certified Organization Development Consultant, a Masters in English Literature, has completed her Entrepreneur Development Certificate from Indian School of Business (ISB), Applied Behavioral Facilitator, Appreciative Inquiry Practioner She has Rajiv Misra is an experienced facilitator with over 3100 hours of facilitation to his credit . His focus areas are leadership development, managerial capability building, organizational assessment, development and organizational re- engineering. Rajiv has worked on diverse interventions in the arena of organizational culture transformation, establishing competency framework for supervisors and delivered workshops on competency and leadership development. He specializes in managerial and leadership development interventions and assessments. He has been a key anchor in three major organization re- engineering initiatives. Some of the organisations he has worked are Wipro (Head HR BPO – West India) and Hexaware KPO (Head HR). He is an alumnus of MDI, Gurgaon. Currently, Rajiv is pursuing a fellow programme in organizational development from AHRD Ahmedabad where his topic of research is leadership interventions. He is the Pune chapter President of International Association of Coaches (IAC). He is also a certified from AHRD to design and run Assessment and Development Centres. Sandeep Kaul specializes in improving, enhancing and transforming individuals. He founded WhiteLight Consulting with the objective to Consult.Inspire.Engage. business leaders in Corporate India. All of his engagements are bespoke and driven by hard research. Sandeep Kaul is an alumnus of Management Development Institute (MDI), Gurgaon with 17+ years of extensive cross-functional business experience with organizations like ICICI Bank, Future Generali, MetLife and BNP Paribas. He has held senior positions in these organizations centering around direct P&L responsibility, business development, product management and operations. He has spent substantial time developing the Business Storytelling practice and Executive Coaching practice. He has more than 220+ hours of coaching experience. He has done coaching for business leaders from hospitality, FMCG and BFSI sector. His core expertise is in using Arts for OD purposes, incorporating creativity into business and Leadership Coaching.
  24. 24. WhiteLight Consulting Pvt Ltd WhiteLight Consulting: The Team A communications major from Symbiosis Pune. Shreyanka joins the dots between research, communications, consumer culture and business. With over a decade of marketing insights consultancy behind her for clients such as Nestle, Nokia, Airtel, Star TV, Radio Mirchi etc, she brings to the table a host of specialist qualitative techniques adapted to enable firms discover new paths.. Her work has been experienced by Corporates such as Bharti Airtel, Radio Mirchi, Reckitt Benkiser, Canara HSBC Oriental Insurance. She is a also a visiting faculty for consumer behavior, qualitative research, media studies, advertising at IIM – Lucknow, IIM,- Indore, Management Development Institute, Symbiosis Institute of Media and Communication, National Institute of Fashion Technology etc. She has also conducted Management Development programs for working professionals on research based studies at IIM Lucknow. Om Katare founded Yatri theatre group in 1979. Om has to its credit 60+ productions and 4800+ performances both in India and abroad over the last 33 years. Om uses techniques which are safe, supportive and non-threatening like role play, improvisations, practical scenarios, staged performances, facilitated sessions – where a positive outcome is tested by acting out the solutions – to encourage change. Some of the corporate clients that he has worked with are Hindustan Lever (Theatre was integrated with their 2012 business roll out plan), TCS ( Product launch of their accounting software for domestic market), HT Media, Shopper’s Stop etc. Priyanka Kaul is an alumnus from National Institute of Fashion Technology (NIFT), New Delhi. She has implemented design and creative initiatives in multiple business organisations. She has had global experience in the textile industry. She has been a trainer and visiting faculty at NIFT and Wegan & Leigh. Since the last 7 years, she has been associated with the Arts scene in Mumbai. She has won the META award in 2011 for theatre excellence. She has a passion for performing arts including theatre, dancing and music. She is also a Reiki Energy Healing practioner (Level 3). At WhiteLight Consulting, she is focused on creating engagement designs that blend management and arts.
  25. 25. WhiteLight Consulting Pvt Ltd WhiteLight Consulting: The Team Rajesh Trivedi has over a decade of corporate experience. He holds Post Graduate degree in Human Resources Management and also completed Organization Development certification program. Rajesh during his corporate stints is involved with companies during start-up phase hence has worked extensively on designing of organization structure, establishing HR Strategies and process, establishing organization culture and values. Some of the firms that Rajesh has been associated with are Cadila Healthcare Ltd, Fortis Healthcare Ltd , Hutchison Essar ltd and Boehringer Ingelheim (Head HR) . His forte is in areas of conducting management alignment, team building, personal and organizational effectiveness enhancement. Avantika Akerkar specializes in improving, enhancing and transforming individual and corporate communication styles. She has run multi-faceted programs for diverse portfolio of clients that range from the Aviation Industry (Jet and Kingfisher) and the Hospitality Industry (The Taj Group of Hotels, the Indigo group of restaurants) to Banking (Deutsche, BNP Paribas and more) and Investment Houses (JP Morgan, DSP Blackrock). Her experience in the pharmaceutical industries for Novartis and Cipla, has led to over 2,000 participants benefiting from the workshops. She has also worked with IT Companies (Tata Interactive Services, Accenture, Wipro and Infosys) and KPOs. Her workshops are non-traditional using a combination of both theoretical and practical experiences. She is able to draw upon her vast experience gained in both the corporate and not-for-profit sector in the fields of public relations and program planning. Avantika also uses her skills in the dramatic arts to bring the workshops ‘to life.’ She is completely committed to transforming her participants into highly effective people, professionally and personally.
  26. 26. WhiteLight Consulting Pvt Ltd WhiteLight Consulting : Select Clientele 26 All logos are owned and are trademarks of the respective companies.
  27. 27. WhiteLight Consulting Pvt Ltd Terms of Confidentiality Our client’s industries are extremely competitive. The confidentiality of client’s plans and data is obviously critical. WhiteLight Consulting will protect the confidentiality of all such client information. Similarly, consulting is a competitive business. We view our approaches and insights as proprietary and therefore look to our clients to protect WhiteLight Consulting interests in our presentations, methodologies and analytical techniques. This material should not be shared with any third party without the written consent of WhiteLight Consulting. Copyright © 2014 WhiteLight Consulting 27 Consult. Inspire. Result.
  28. 28. WhiteLight Consulting Pvt Ltd Thank you for your attention! 28 © WhiteLight Consulting Pvt Ltd 2012 All rights reserved. Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a database and retrieval system or transmitted in any form or any means (electronic, mechanical, photocopying, recording or otherwise) without the prior written permission of the owner of copyright Contact us at : WhiteLight Consulting Pvt. Ltd. Level 1, Trade Centre, Bandra Kurla Complex Bandra (East), Mumbai 400051 Phone +91 22 61623250 Cell +919820077876 Email sandeep.kaul@everythingtraining.in

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