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Delivering an amazing customer experience is the competitive advantage of new-era business. It is the edge that separates good companies from truly great companies.
In his just released book, “Amaze Every Customer Every Time Today! - 52 Tools to Create the Most Amazing Customer Service on the Planet” Shep Hyken showcases the best practices, tactics, and strategies for building credibility, trust and confidence in your customers. Each of the tools is simple, clear, useful for almost anybody, and supported with compelling research and stories.
In this Webinar, Shep will share some of the highlights of these critical tools and strategies for delivering an amazing customer experience. Learn more about the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.