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The global multi-process FAO market continues to grow at a healthy rate of 11%. However, the growth was slower when compared to 2010. This is the not a sign of worry but a sign of movement towards the maturity of the FAO market. As the FAO market matures, the value proposition expands beyond cost and consequently, the FAO solution elements change too. FAO adoption is now not restricted to traditional markets but extended to under-penetrated markets as well. In 2012, Everest Group expects the FAO market to continue strong activity, resulting in a YoY growth of 10-15% in terms of ACV.