Copyright 2008, First Data Corporation. All Rights Reserved.
First Data in Greece
Dynamic Printing
Leonidas Patrikios
Vice...
Copyright 2008, First Data Corporation. All Rights Reserved.
Agenda
About First Data in Greece
About First Data
Output Ser...
Copyright 2008, First Data Corporation. All Rights Reserved.Copyright 2008, First Data Corporation. All Rights Reserved.
p...
Copyright 2008, First Data Corporation. All Rights Reserved.
A global company with local presence and
unrivalled breadth o...
Copyright 2008, First Data Corporation. All Rights Reserved.
First Data in Greece is part of the EMEA region
Employs 1400 ...
Copyright 2008, First Data Corporation. All Rights Reserved.
First Data, Greece – Product Lines
Product Lines...
Card Issu...
Copyright 2008, First Data Corporation. All Rights Reserved.
Integrated pre-press services
Offset printing facility capabl...
Copyright 2008, First Data Corporation. All Rights Reserved.
Case study: Alpha Bank Bonus Programme
Issue Requirement Solu...
Copyright 2008, First Data Corporation. All Rights Reserved.
First Data’s Dynamic Printing Solution enables…
Sophisticated...
Copyright 2008, First Data Corporation. All Rights Reserved.
Pre-printed statement…
Alpha Bank Statement Samples
Dynamic s...
Copyright 2008, First Data Corporation. All Rights Reserved.
Alpha Bank Statement Samples
Dynamic statement…
Copyright 2008, First Data Corporation. All Rights Reserved.
Integrated & clear messages
Targeted communication
No extra l...
Copyright 2008, First Data Corporation. All Rights Reserved.
Organisations that choose our Dynamic Printing
Solution inclu...
Copyright 2008, First Data Corporation. All Rights Reserved.
Pages printed (millions)
Evolution as shown in...figures!
Col...
Copyright 2008, First Data Corporation. All Rights Reserved.
First Data enables data-driven commerce through
innovations i...
Copyright 2008, First Data Corporation. All Rights Reserved.
Upcoming SlideShare
Loading in...5
×

Leonidas Pattrikios - First Data in Greece Dynamic Printing

1,075

Published on

Published in: Business, Economy & Finance
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,075
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
6
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Leonidas Pattrikios - First Data in Greece Dynamic Printing

  1. 1. Copyright 2008, First Data Corporation. All Rights Reserved. First Data in Greece Dynamic Printing Leonidas Patrikios Vice President Commercial October 2010
  2. 2. Copyright 2008, First Data Corporation. All Rights Reserved. Agenda About First Data in Greece About First Data Output Services 1 2 3 Case Study – Alpha Bank Bonus Programme4
  3. 3. Copyright 2008, First Data Corporation. All Rights Reserved.Copyright 2008, First Data Corporation. All Rights Reserved. provides a single source for payment processing virtually anywhere and any way our customers want to pay. We deliver innovative, data-driven solutions that help merchants, financial institutions, businesses and government agencies across the globe reduce costs and drive revenue First Data
  4. 4. Copyright 2008, First Data Corporation. All Rights Reserved. A global company with local presence and unrivalled breadth of service 40 years of payments experience - 2009 revenues of $9.3 billion Operations in 36 countries - more than 24,000 experts worldwide An unrivalled range of services from point of sale to point of settlement • Card issuing & consumer finance solutions • Merchant acquiring & processing services • ATM management & processing • Point of sale network management • Interbank switching, clearing and settlement • Prepaid & loyalty programs • Internet commerce & electronic payment solutions • Data analytics and fraud solutions • Mobile commerce
  5. 5. Copyright 2008, First Data Corporation. All Rights Reserved. First Data in Greece is part of the EMEA region Employs 1400 individuals in 5 buildings – Ag. Stefanos, Krioneri, centre of Athens & Schimatari Services more than 150 clients in the region, 40 of which are banks Processes approx. 6,5 million Credit & Debit Cards Supports over 140.000 merchants First Data, Greece – Fast Facts Handles over 2.200 ATMs and 120.000 POS Overall handles yearly over 105 million transactions (ATM & POS) Personalizes over 2.4 million cards
  6. 6. Copyright 2008, First Data Corporation. All Rights Reserved. First Data, Greece – Product Lines Product Lines... Card Issuing Services Credit Services Imaging & Document Management Fraud Management Output ServicesLoan Issuing Services Data Warehouse Contact Center ServicesMerchant (POS) & ATM Acquiring Output Services
  7. 7. Copyright 2008, First Data Corporation. All Rights Reserved. Integrated pre-press services Offset printing facility capable of handling all customer printing needs on paper and/or plastic Variable Laser Printing for statements, letters, cards & PINs Personalised variable marketing messages Automated enveloping with matching capabilities and sorting of envelopes Output Services State of the art Full Colour Laser Printing High Capacity Card personalisation systems Total Forms Management Services
  8. 8. Copyright 2008, First Data Corporation. All Rights Reserved. Case study: Alpha Bank Bonus Programme Issue Requirement Solution All Bonus card Statements on B/W in pre-printed forms •Static and poor presentation of the statement •Numerous different forms to manage •Minimum flexibility for changes •High cost for maintenance and storage •Statements need to communicate more information to cross-sell services •Differentiate the messages towards its cards’ clients according to clients’ behavior / transactions •Time to market for offers of the merchants-members of the loyalty scheme •Reduce costs The dynamic color printing solution by First Data Hellas A reward programme from one of the biggest financial institutions in Greece. It offers a wide choice of specially selected partners, rewarding customers instantly through the latest “smart” card technology. Customers earn points everywhere they spend with their Bonus card!
  9. 9. Copyright 2008, First Data Corporation. All Rights Reserved. First Data’s Dynamic Printing Solution enables… Sophisticated and targeted communications Advanced document formatting capabilities Flexible messaging using custom template Variable messaging and offers based on decisioning First Data Advantage Enhanced layout & design capabilities, such as data-driven charts & tables Storage & Forms Management
  10. 10. Copyright 2008, First Data Corporation. All Rights Reserved. Pre-printed statement… Alpha Bank Statement Samples Dynamic statement… Automatic corporate & product branding Flexibility in printing options for targeted messages Clear personalized contact information that improve customer retention
  11. 11. Copyright 2008, First Data Corporation. All Rights Reserved. Alpha Bank Statement Samples Dynamic statement…
  12. 12. Copyright 2008, First Data Corporation. All Rights Reserved. Integrated & clear messages Targeted communication No extra leaflets Increase of synergies among merchants (- members = reduction of advertising spend per member) Cost cutting Alpha Bank - Benefits Cross selling capabilities - Generate revenues Enhance customer loyalty programmes Reduce storage costs " We needed to work with a partner who has strong proven experience in the industry, to enable sophisticated and targeted communication to our clients and at the same time to reduce operational costs and complexity. First Data is that partner that provides dynamic printing and personalised messaging with unsurpassed quality, enhancing our brand image on all communications ranging from statements to regulatory information and collection letters.” Grigoris Politis , Alpha Bank Cards & Consumer Banking Products Support Division
  13. 13. Copyright 2008, First Data Corporation. All Rights Reserved. Organisations that choose our Dynamic Printing Solution include… Alpha Bank Bank of Cyprus Marfin Egnatia Bank Vodafone A Proven Solution Wind FBB Bank Eurobank
  14. 14. Copyright 2008, First Data Corporation. All Rights Reserved. Pages printed (millions) Evolution as shown in...figures! Colour laser printing trend 0 50 100 150 200 250 300 2008 2009 2010 197 197 200 29 45 100 pages printed (millions) Color B/W 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1 2 3 4 5 6 7 8 3,3 million pages 17% 11 million pages 36% months 2010 Color Laser Printing Trend B/W laser Color Laser
  15. 15. Copyright 2008, First Data Corporation. All Rights Reserved. First Data enables data-driven commerce through innovations in infrastructure, intelligence and insight We deliver... Deep expertise across all payment types A commitment to innovation and service excellence Local delivery in support of customers around the world First Data – a trusted partner
  16. 16. Copyright 2008, First Data Corporation. All Rights Reserved.
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×