Giorgio Albertini – General Manager                                      1
Rotomail Italia: Who is?The Company is the technological branch of an Industrial Printing Group (Rotolito Lombarda) with c...
Rotomail Italia: Who is?            Number of Clients                    170         Number of Employees                 1...
Rotomail Italia: Why?Rotomail was founded 13 years ago with a specific mission inorder to deliver to the market product & ...
Software Platform: Rotomail WEB SystemIn order to fulfill all this task, Rotomail has developed a series ofapplications th...
Fully virtualized IT infrastructureIn order to fulfill Functionality, Security, Business Continuityand Disaster Recovery i...
Production assetsProduction redundancy and UNI ISO 9001:2008 quality certificationfor all processes, ensure quality and ex...
Application fieldsAll these tools and equipments combined with optimizedDocument Design and sophisticated Document Composi...
Some samples
and in particular: Booklets & Travel Documents
Our Tourism Projects                                                                                                      ...
Typical Marketing GoalsThese are some of the typical expectation from the Marketingdepartment when a project like this is ...
Typical Operation GoalsThese are some of the typical expectation from the Operationdepartment when a project like this is ...
Typical IT GoalsThese are some of the typical expectation from the InformationTechnology department when a project like th...
Typical Financial GoalsThese are some of the typical expectation from the Financialdepartment when a project like this is ...
Case History – Costa CrociereWhat we have described has been realized, in whole or in part, foreach of our customers. The ...
Fully customized CoverEach cover can easly identify the person, the product, thedestination, etc. , no limits to the fanta...
Automated IndexAutomated index help the customer finding the informations that islooking for. A lot of informations… very ...
Flight CouponsFrom the departure flight….
Meeting Point coupon… to the startup Meeting Point informations.
Service Voucher… with the right space for all the other services!
Logistics… including the right number of customized luggage labels to enable  easier automated boarding and final delivery...
Services: Multilingual Editorial System
REAL TIME STATUS   Services: Advanced Tracking System
REAL TIME STATUS   Services: Advanced Tracking System
Status of ticket deliveredCOURIER INTEEGRATION    Services: Advanced Tracking System
TICKET RETRIEVAL        Services: WEB Retrieval System           PDF on line of each ticket
TICKET PRODUCTION
Giorgio Albertini                         General Manager                                                      Rotomail It...
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Giorgio Albertini - Travels & Tickets the TaylorMade Solutions

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Giorgio Albertini - Travels & Tickets the TaylorMade Solutions

  1. 1. Giorgio Albertini – General Manager 1
  2. 2. Rotomail Italia: Who is?The Company is the technological branch of an Industrial Printing Group (Rotolito Lombarda) with consolidates revenues of 180 M€ and more than 500 employees.
  3. 3. Rotomail Italia: Who is? Number of Clients 170 Number of Employees 123 Number of Mailpack produced oltre 150 millions Number of A4 Pages producedOver 600 Milioni (of which 92% in Full Color) Revenue 2010 22 Millions €
  4. 4. Rotomail Italia: Why?Rotomail was founded 13 years ago with a specific mission inorder to deliver to the market product & services based onRotomail project, which is the synthesis of the following processes : Document Design  Data Processing  High speed variable full color printing  Enveloping & Finishing  Data Archiving, Hosting & Retrieval  Physical & electronic documents delivery
  5. 5. Software Platform: Rotomail WEB SystemIn order to fulfill all this task, Rotomail has developed a series ofapplications that today are the basic platform for all ourapplications and customers: Tracking System Editorial System WEB Messaging System CRM Profiler WEB Retrieval System Virtual Post Office
  6. 6. Fully virtualized IT infrastructureIn order to fulfill Functionality, Security, Business Continuityand Disaster Recovery internal and customer requirements, all ourapplications are fully virtualized on the Rotomail Private Cloud.
  7. 7. Production assetsProduction redundancy and UNI ISO 9001:2008 quality certificationfor all processes, ensure quality and excellence in service levels.
  8. 8. Application fieldsAll these tools and equipments combined with optimizedDocument Design and sophisticated Document Compositionapplications, are enabling Rotomail to produce :  Bank and credit card statements  Asset Management reports  Insurance Packages  Utilities & Industrial invoices  Direct Marketing communications  Magazine and newspapers  Books on demand
  9. 9. Some samples
  10. 10. and in particular: Booklets & Travel Documents
  11. 11. Our Tourism Projects 2011 2007 Project start-up 2003 First Project in the world 2000 TRANSPROMO Digital Integrated Ticket Project start-up “Gutemberg Award” Startup of first full color Transpromo industrial activities 1998 START UP OPERATIVO Industrial Company start-up 2003 TOURISM MARKET Rotomail develope the first 2008 fully integrated digital ticketing application 2004 1999 HIGH SPEED FULL COLOR First company in the world Project start-up Project start-up adopting SCITEX inkjet high speed, full color1997 Company industrial printer foundation Rotomail Italia - 17 Novembre 2010 11
  12. 12. Typical Marketing GoalsThese are some of the typical expectation from the Marketingdepartment when a project like this is defined:  Strong recognition of “Customer Care”  Ticket to be considered like a “souvenir”  ”One to one” fully personalized ticket  More information for all customers, precise, helpful and easy to use  Opportunity for sale of additional product  All information about the trip, the events and the locations that will be visited in just One “High quality document”
  13. 13. Typical Operation GoalsThese are some of the typical expectation from the Operationdepartment when a project like this is defined:  Monitoring all the ticket emission steps  Ticket production status in real time  Full Content Management control and update (text, images, itinerary, country rules, etc.)  Multilanguage tickets and contents  Last minute delivery change  Ticket Tracking up to the final destination  Electronic delivery and remote printing
  14. 14. Typical IT GoalsThese are some of the typical expectation from the InformationTechnology department when a project like this is defined:  Secure high redundancy connection network  Fully automated data and status transmission  Efficient input data stream to optimize ticket generation (typically XML)  Middleware solution for Content Management  Powerful Composition Platform to handle sophisticated graphic design solutions  PDF Real time processing for electronic ticketing via email or fax  SMS customized alert support  Backoffice support and historical archiving
  15. 15. Typical Financial GoalsThese are some of the typical expectation from the Financialdepartment when a project like this is defined:  Cost reduction through centralized industrial production  Fixed cost by number and not based on the internal time/material/equipment  Worldwide logistic guarantee by one or 2 courier instead of single country based contract (volume discounts)  Costs and SLA are centralized and easier to control  Internal efficiency augmentation
  16. 16. Case History – Costa CrociereWhat we have described has been realized, in whole or in part, foreach of our customers. The following examples illustrate some of theproducts and services built for Costa Cruises, a project that has seenus involved from:  concept graphics  the creation of content management system able to handle 14 different languages, 1200 tour descriptions and more than 8000 maps between ports, airports, car parks, bridges and itinerary  Paper and paperless Tickets production and sent worldwide through email, fax and courier  Backoffice, Operation and Worldwide Office support for realtime Ticket tracking, retrieving
  17. 17. Fully customized CoverEach cover can easly identify the person, the product, thedestination, etc. , no limits to the fantasy!
  18. 18. Automated IndexAutomated index help the customer finding the informations that islooking for. A lot of informations… very easy to find!!
  19. 19. Flight CouponsFrom the departure flight….
  20. 20. Meeting Point coupon… to the startup Meeting Point informations.
  21. 21. Service Voucher… with the right space for all the other services!
  22. 22. Logistics… including the right number of customized luggage labels to enable easier automated boarding and final delivery to the rooms!
  23. 23. Services: Multilingual Editorial System
  24. 24. REAL TIME STATUS Services: Advanced Tracking System
  25. 25. REAL TIME STATUS Services: Advanced Tracking System
  26. 26. Status of ticket deliveredCOURIER INTEEGRATION Services: Advanced Tracking System
  27. 27. TICKET RETRIEVAL Services: WEB Retrieval System PDF on line of each ticket
  28. 28. TICKET PRODUCTION
  29. 29. Giorgio Albertini General Manager Rotomail Italia S.p.A. Strada Rivoltana (SP 14), 12/AB 20060 Vignate (Mi) Tel: 02 251501 Fax: 02 26709017 www.rotomail.it - info@rotomail.itRotomail Italia S.p.A.

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