Tips and Tricks for the Yammer Power User presented by Christian Buckley

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Key features to move Yammer users from casual to power users. Yammer adoption continues to rapidly expand, but like any other collaboration platform, most people understand the basic capabilities yet …

Key features to move Yammer users from casual to power users. Yammer adoption continues to rapidly expand, but like any other collaboration platform, most people understand the basic capabilities yet fail to dig down into the "power user" capabilities that help any user to move from causal use to high-productivity. This session walks through 15 tips and tricks to help participants get the most out of the Yammer platform.

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  • 1. Tips and Tricks for the Yammer Power User CHRISTIAN BUCKLEY CHIEF EVANGELIST @METALOGIX
  • 2. Christian Buckley Chief Evangelist & SharePoint MVP Metalogix cbuck@metalogix.com www.buckleyplanet.com @buckleyplanet
  • 3. Our Continuing Mission: Improve the use and performance of Enterprise Content to power knowledge sharing and collaboration. 14,000+ customer license shipped Fastest and Largest growing ISV. Complete & Best-of-Breed SharePoint Infrastructure Management Suite We are committed to your Success with SharePoint
  • 4. Best of Breed Content Infrastructure Management Suite Single Source to Deploy, Operate, and Protect SharePoint • Provide single source delivery of complete suite of best-in-class SharePoint technology • Now offering the industry’s premier SharePoint governance, backup and monitoring. • Deliver world-class live 24x7 support to our customers • Over 14,000 customers in 86 countries on 7 continents • The fastest growing SharePoint-focused Independent Software Vendor (ISV) in the world
  • 5. We’re here to talk about…
  • 6. How people are using social: • Innovation • Find an Expert • Sharing • Discussions • Knowledgebase • Ad hoc collaboration • Rich media sharing • Anywhere access
  • 7. Social is more than just technology  As Microsoft says, its about People, Process and Technology  It’s about solving a business problem – but with an understanding of your cultural needs
  • 8. Power User Tips + Best Practices 1. Clean up email-based replies using a double-dash 2. Track important conversations using Bookmarks 3. Coordinate activities using Notes 4. Pull people into conversation 3 different ways 5. Redirect conversations using Share 6. Enable shortcuts key using Shift / 7. Recognize someone 8. Create Polls 9. Use the YamJam model 10. Create external networks to collaborate with partners and customers
  • 9. Power User Tips + Best Practices 11. Create a usage policy 12. Never leave a post/conversation unanswered 13. Share best practices with your team 14. Review App metrics on usage 15. Use the Announcements 16. Use document editing 17. Utilize Private Groups 18. Clean up content and comments 19. Remove yourself from conversations 20. Add relevant content and links to your front page
  • 10. Demo
  • 11. Why are social tools important?  They surface data  They provide context  They extend the search experience  They are increasingly being viewed as the way in which people communicate
  • 12. “Organizational success with social media is fundamentally a leadership and management challenge, not a technology implementation.” The Social Organization, Bradley and McDonald (Gartner)
  • 13. Thank you! 5 Power User Tips For Yammer http://bit.ly/1brTc4O 5 Additional Power User Tips For Yammer http://bit.ly/1fsuuR8 Another 5 Yammer Power User Tips http://bit.ly/1hcHIm4 cbuck@metalogix.com www.buckleyplanet.com @buckleyplanet