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Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands
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Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands

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  • 1. Innovation in (national) Libraries Introduction Hildelies Balk, 17 september 2013
  • 2. In this presentation • Background of the research • What is innovation • The Public Value Perspective • New Concepts of innovation • Enablers and Obstacles: some examples Innovation: Introduction
  • 3. Background of the Research • National libraries faced with multiple challenges in dynamic environment • → Innovate in response • Not always succesful: what works, what does not? • → Research into factors that determine the capacity for innovation in a national library Innovation: Introduction
  • 4. Innovation: what it is not Invention: new ideas and technical advances only become innovation when they are put into practice (new products, new ways of working) and change the organization, the market and/or society Continuous improvement: the gradual ‘fine-tuning’ of products and processes may in the long run lead to the renewal of products and different ways of working, but innovation has a more disruptive aspect, a clear discontinuity with past practices within a short time Innovation: Introduction
  • 5. What is innovation Classic definition: ‘a process of creative destruction in which new combinations of existing resources are achieved’ (Schumpeter, 1947) Translated to the organization: the creation or adoption of an idea or behaviour new to the organization’ (Lam, 2006) Why innovate? Innovation in private sector→ ensure competetive advantage Innovation in public sector (national libraries) → ensure continued delivery of public value Innovation: Introduction
  • 6. The Public Value perspective • Library does not work for profit but delivers public value • Public Value (Moore 1995): • What the public values • What adds value to the public sphere • Delivery of public value is dependent on legitimacy: users, stakeholders, public at large (authorizing environment) • Changes in environment (national) library → need for innovation • Innovation in a library should always add to public value! Innovation: Introduction
  • 7. Where are you? • Increased choices but not desired by service users • Loss of performance due to learning curve and operational bugs • Innovation unsuccessful but useful organizational learning • Innovation not valuable Innovation: Introduction Hartley, 2011
  • 8. Innovation concepts • ‘Classical’ innovation: focused on new product/service/market approach within single organization. New concepts : • Open Innovation paradigm (Chesbrough 2003): • ‘not all the smart people work for us’ → emphasis on use of external knowledge to innovate • develop innovation in networks, spin out what you do not use • Innovation with users and user communities (Von Hippel 2005: Democratizing Innovation) → e.g. open source communities, digital scholarship • Public Value theory: corresponding concepts: • co-production with research and industry; • partnerships/networks/alliances • co-creation with users Innovation: Introduction
  • 9. Enablers and Obstacles: examples + Hybrid organisation e.g. ‘skunkworks’ + Cuts in fixed budget + ‘Slack’ resources + Tolerance to failure + ‘Stretch’ + Percentage of employees with graduate education - ‘Not invented here’ - High performance in the past Innovation: Introduction
  • 10. Innovation: Introduction Questions, comments and feedback welcome: hildelies.balk@kb.nl http://libraryinnofactors.wordpress.com/

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