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The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
The Confidence Game - What is the Mission of Testing? with Keith Klain
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The Confidence Game - What is the Mission of Testing? with Keith Klain

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View webinar: http://www.eurostarconferences.com/community/member/webinar-archive/webinar-79-the-confidence-game---what-is-the-mission-of-testing …

View webinar: http://www.eurostarconferences.com/community/member/webinar-archive/webinar-79-the-confidence-game---what-is-the-mission-of-testing

It is extremely important that testers understand and adhere to their mission, so why wouldn't the mission of testing be confidence? Shouldn't we want to have confidence in our products? Isn't it a good thing to have confidence in our testing? In this talk, Keith outlines the dangers of making confidence the mission of testing and why we should be skeptical of claims to the contrary. Drawing from personal experience with senior IT and business management and examples from marketing materials, Keith will discuss bias, goal displacement, and why testers should be comfortable in state of uncertainty.

Published in: Technology, Education
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  • 1. Welcome to the 2013 This webinar is due to start at 3:40PM. Make sure you stick around at the end for the Q&A session and continue the conversation with the speaker on Twitter after the show! www.eurostarconferences.com @esconfs #esconfs @speakerhandle This webinar is presented by Keith Klain and he will discuss: ‘The Confidence Game - What is the Mission of Testing?’ Join the conversation on Twitter!
  • 2. www.eurostarconferences.com @esconfs #esconfs
  • 3. www.eurostarconferences.com @esconfs #esconfs skepticism the doctrine that true knowledge or knowledge in a particular area is uncertain
  • 4. www.eurostarconferences.com @esconfs #esconfs “coverage metrics can measure confidence!” “confidence can be established across a multi- dimensional framework!”
  • 5. www.eurostarconferences.com @esconfs #esconfs marketing
  • 6. www.eurostarconferences.com @esconfs #esconfs confidence in… TESTING products and systems DECISIONS COVERAGE
  • 7. www.eurostarconferences.com @esconfs #esconfs
  • 8. www.eurostarconferences.com @esconfs #esconfs
  • 9. www.eurostarconferences.com @esconfs #esconfs ”Overconfident professionals sincerely believe they have expertise, act as experts and look like experts. You will have to struggle to remind yourself they may be in the grip of an illusion.” Daniel Kahneman
  • 10. www.eurostarconferences.com @esconfs #esconfs i confidence
  • 11. www.eurostarconferences.com @esconfs #esconfs “We never are right, we can only be sure we are wrong.” Richard Feynman
  • 12. www.eurostarconferences.com @esconfs #esconfs what is the mission of testing?
  • 13. www.eurostarconferences.com @esconfs #esconfs nformation!
  • 14. www.eurostarconferences.com @esconfs #esconfs “testing is QUESTIONING a system in order to evaluate it.” James Bach
  • 15. www.eurostarconferences.com @esconfs #esconfs
  • 16. www.eurostarconferences.com @esconfs #esconfs “Politics is the art of looking for trouble, finding it everywhere, diagnosing it incorrectly and applying the wrong remedies.” Groucho Marx
  • 17. www.eurostarconferences.com @esconfs #esconfs confidence
  • 18. www.eurostarconferences.com @esconfs #esconfs MANAGE EXPECTATIONS! YOUR OWN
  • 19. www.eurostarconferences.com @esconfs #esconfs Thank you! http://qualityremarks.com @keithklain
  • 20. Thanks for listening! Please type your questions for the speaker into the box provided. @esconfs #esconfs www.eurostarconferences.com Go to www.eurostarconferences.com for more information Don’t miss Keith Klain Keynote Talk: “Creating Dissonance: Overcoming Organizational Bias Toward Software Testing at the 2013 EuroSTAR Conference.

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