IBM Maximo Asset Management Solutions. Professional & Expert Services On Demand.

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Euro Consulting EMEA offer Maximo Professional & Expert Asset Management Services. With over 10 years experience, we have delivered more Maximo projects than any other Maximo Business Partner in Europe. They also have extensive industry knowledge in asset-intensive businesses and organisations such as Chemicals and Petroleum, Energy and Utilities (Including Smart Metering and Smart Grids), Transportation, Life Sciences, Manufacturing and Government.

Contact us today for more information & our team will get back to you with two business hours;

http://www.euroconsulting-emea.eu/company-contact-us/

Euro Consulting EMEA, On Demand IT Solutions.

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IBM Maximo Asset Management Solutions. Professional & Expert Services On Demand.

  1. 1. “On Demand IT Solutions” Euro Consulting EMEA Maximo • SolutionsUnited Kingdom Netherlands MaltaEuro Consulting EMEA Head Office, Euro Consulting, EMEA, Leeuwerikplein Euro Consulting EMEA, 104 Old College23 Blair Street, Edinburgh, EH1 1QR, UK 101, 144HZ, Purmerend, Holland Street, Sliema, SLM 1377, Malta, EU
  2. 2. “ ”Contents 1 Euro Consulting EMEA • Introduction • About Us 3 Managing Assets 4 Strategic Asset & Service Management 6 ITSM • Asset Management 7 TSRM • Tivoli Service Request Manager 8 Industry Solutions for Government 10 Industry Solutions • Oil & Gas 13 Industry Solutions • Service Providers 15 Industry Solutions • Transportation 17 Industry Solutions • Utilities 19 Spatial Asset Management 21 Maximo Space Management for Facilities 22 IBM Maximo Everyplace 23 Our Clients & Consulting Partners 24 Contact Us Solutions
  3. 3. “ ” Introduction E uro Consulting EMEA focuses exclusively on the success of companies deploying enterprise Applications and technology. “We pride ourself on the expert knowledge of its staff, the quality of its deliverable’s, value-add tools, methodologies and processes and the open, honest and trusting Our experts deliver on Euro Consulting’s relationships established over the years with our clients and commitment: to ensure that you benefit from a partners alike, this is vitally important for us in such a niche trusted lifetime partnership with Euro consulting market.” and to help you achieve your business goals not only for now however also for the future. We offer a unique focus on many different application and technology initiatives by combining leading expertise, broad coverage, global reach, and a flexible delivery model, which is designed for the needs of each client. At Euro Consulting EMEA, our aim is to ensure the success of EVERY project, We work with clients to help with the delivery of their project, through providing Professional and Expert Services, working with you to define simple or complicated enterprise solution architecture, world Class development, and being on-hand to provide best in class support when you really need it. We have a strong portfolio of System Integration offerings to provide increased added value for clients, as well as a source of better growth and profitability. Our enhanced distributed delivery model has quality, scalability, predictability and flexibility at low price point, and we have a strong onshore and offshore presence from both our “Advanced Oracle Service Centre” (AOSC) and IBM Maximo Centre of Excellence based out of our Edinburgh, Malta and Netherlands offices.1 Solutions
  4. 4. “ ” About Us E uro Consulting EMEA is a leading IT Consulting and business services organisation. It provides business consulting, system integration and IT system support. Euro Consulting works closely with its customers to understand their IT needs, enabling “Our approach is relationship driven – we regard ourselves change that increases their efficiency & productivity both as consultant and partner, and geared to provide you with positive outcomes at all stages of our relationship.” by applying our deep industry knowledge in the relevant areas. Globally we have built an established ECM, Oracle, EAM and Telecom Networks capability (including document and record management) delivered through our European practices (including UK) linked via an international network. Our network of almost 15,000 specialists world-wide and our legacy of over 100 completed projects to date, we are recognised as a specialist for all major enterprise applications that are available on todays competitive market. Our Oracle Practice is very specific to the Industry sectors we specialise in, over the years we have built an Oracle Competence Centre with expertise with Siebel CRM, OBIEE, Oracle Database. SOA Architecture, Fusion Middleware, Customer Data Integration (CDI) and the only Competence Centre in the UK with experienced CC&B (formally Cordaptix) and lodestar MDM expertise. With the level of expertise we feel we have created a ONE Stop Shop for services, which is a unique service to offer our clients today.2 Solutions
  5. 5. “ ” Managing Assets E very company has critical assets - assets that have a direct and significant impact on corporate performance and profitability. It is a company’s assets that create competitive advantage and earnings. If your company is not getting the maximum from its asset base, you are leaving opportunity on the table. No one knows more about asset management than IBM Maximo. Thirty years of experience have built a deep understanding of the unique needs of different asset classes and the unique needs of the different businesses that deploy them. IBM Maximo understands the needs of your asset driven business and the importance of making the most of your investment in order to guarantee the maximum possible return. We give you the knowledge and control you need to get more performance and value out of every asset throughout your enterprise.3 Solutions
  6. 6. “ ” IBM Maximo Strategic Asset & Service Management Solutions I BM Maximo Asset Management is an integrated productivity tool and database that helps you manage all your assets types on a single software platform. Built in a service-oriented architecture (SOA), Maximo Asset Management delivers a “This asset management software provides insight for all of your enterprise assets, their conditions and work processes, comprehensive view of all assets types, their for better planning and control.” conditions and locations, and the work processes that support them, to provide you with optimal planning, control, audit and compliance capability. The Maximo database provides critical information about asset resources, including key attribute, their configuration, and their physical and logical relationships to other resources. By using Maximo Asset Management user interface, you can establish key performance indicators (KPI’s) to monitor asset conditions and trigger automated action based on changes. You can create, assign, monitor, notify, and report on key process components such as work orders, service desk tickets, and purchase orders, including status, from start to finish. You can also include attachments, such as maps, pictures, and URLs to each record or task to eFeatures. •Manage all of your asset deployment, specifications, monitoring, calibration, costing and tracking from a single system. •Manage your vendor contracts with comprehensive contract management support for purchase, lease, rental, warranty, rate, master, blanket and user- defined contracts.4 Solutions
  7. 7. “ ” IBM Maximo Strategic Asset & Service Management Solutions Advantages Business Benefits •Comprehensive maintenance work management While traditional CMMS systems focus on solution for planned and unplanned activities maintenance, Maximo Asset Management is including long- and short-term planning, preventive, an Enterprise Asset Management system that reactive and condition-based maintenance, provides comprehensive support for your asset, schedule management, resource optimisation and maintenance, resource and parts supply chain key performance indicators. management needs enhance communication and productivity further. •Define service offerings and establish Service Level Agreements (SLAs) to help align service levels with business objectives. Benefits •Plan inventory to meet maintenance demand precisely, making the right parts available at the right location when needed. •Scalable service oriented architecture with a flexible business process configuration platform that adapts to your changing business requirements and easily connect with the rest of your enterprise systems.5 Solutions
  8. 8. “ ” IBM MAXIMO IT Asset Management (ITSM) •Reduce IT cost, mitigate risk and optimise •Optimise IT asset utilisation and IT service levels: service with effective IT asset management deploy not more, not less. solutions. •Closely align IT with business requirements •Enables effective management of the IT asset through IT asset cost and usage information. lifecycle, to lower cost, mitigate license compli- ance risk, and better align IT with business goals. •Reduce time, cost and risk associated with com- pliance audits through comprehensive software •Optimise software licenses and reduce likelihood license management. of over buying as well as fines due to under-licens- ing. •Relevant vendor, contract, lease, warranty and license data minimises procurement & mainte- •Help control the cost of IT assets with a single nance expenses and helps negotiate contract solution that tracks and manages your hardware, renewals. software and related information throughout their life cycle. Improve service desk quality & incident resolution time with accurate IT asset information.6 Solutions
  9. 9. “ ” Tivoli Service Request Manager (TSRM) •Automated request fulfillment system through •Takes advantage of proven workflows and for integrated service desk and service catalog. fast time to market. •Manages both call-based and catalog-based •Employs change and configuration management requests in one solution with integrated service software features, such as easy drag and drop desk software and service catalog. screen, workflow customisation and simple con- figuration tools for on-the-fly changes. •OCG Gold Level ITIL v3 Certification for Incident Management, Change Management and •Combines upgradeability, easy configuration, Request Fulfillment Management. customer-built customisations and data preserva- tion during updates/upgrades so you never rebuild •Enables users to obtain IT services through your service desk again. published service offerings.7 Solutions
  10. 10. “ ” IBM Maximo Industry Solutions for Government IBM Maximo® for Government addresses Features requirements unique to federal government contracting and personal property management. •Industry specific capabilities Provides a “government-driven” view of assets and •Rational consolidation helps address regulatory requirements unique to federal government contracting and personal •Internet architecture property management. •Risk Management •Create a holistic view of current property ownership, stewardship, location and status, enabling visibility into the entire asset lifecycle. •Facilitate higher asset performance and mission readiness. •Better manage risk and compliance with government, environmental and safety regulations. •Drive accountability and governance through increased visibility and control of assets. •Enable system consolidation and a “government- driven” view from a single platform Additional bullets (optional). •Based on leading standards-based technology: web-architected platform built on J2EE with advanced business process management, based on SOA, web services and XML.8 Solutions
  11. 11. “ ” IBM Maximo Industry Solutions for Government Advantages Benefits •Provides industry specific capabilities to support •Aligns with the business needs and provides a Government requirements, such as contracts, greater fit out-of-the-box. personal property, and Unique Identification (UID) Compliance. •Lowers total cost of ownership for IT departments while providing a common platform for all EAM •Allows organisations to consolidate multiple users. asset management solutions for fleet, facilities, production and IT assets into a single platform and •Easy to use and easy to learn solutions that database. integrate easily with other SOA applications. •Provides a standards based, Java 2 Enterprise •Allows organisations to track regulatory Edition (J2EE) certified platform that is Service compliance of assets. Oriented Architecture (SOA) enabled. •Supports compliance with government regulatory requirements such as FAR part 45 and DFAR 252.211 – 7003.9 Solutions
  12. 12. “ ” IBM Maximo Industry Solutions for Oil & Gas I BM Maximo for Oil & Gas helps manage production Features equipment, facilities, transportation and IT assets •Failure Codes on one single platform. •Asset Specifications •Location Details IBM Maximo for Oil & Gas provides oil & gas •Prioritisation Matrix companies with best practices to help improve the •Regulatory Compliance productivity and efficiency of their critical assets. •Condition for Work •Defect reporting •Manages assets with a single approach. •Incidents reporting •Improvements reporting •Manages each asset’s life cycle including •Investigations acquisition, work management, inventory control, •Solutions purchasing, and preventive maintenance. •Benefits & Losses •Addresses the specialised needs of the oil & gas industry such as – failure codes, asset specifications, location details, prioritisation matrix, regulatory compliance, and condition for work. •Built on J2EE component-based Internet architecture, it easily integrates into most existing business systems.10 Solutions
  13. 13. “ ” IBM Maximo Industry Solutions for Oil & Gas Advantages •Ability to import standard failure code data •Documents actual costs and benefits of based on ISO 14224: Petroleum and Natural Gas implementing improvements to an existing business Industries directly into the Maximo table structure process or plant configuration. for Failure Class and Failure List. The failure class, problem cause and remedy for Oil & Gas assets are •Addresses an unresolved incident or defect, to represented by this data. record lessons learned from an After Action Review, or to record the results of Root Cause Failure •Ability to import standard asset specification Analysis. data based on ISO 14224 into the Maximo table structure. •Creates and manages predefined responses to problems and lessons learned from an After Action •Provides insight on such asset characteristics as Review. the true physical location, engineering reference numbers & drawing ID’s, safety zones, permitting •Defines benefits that can be associated with requirements, etc. Improvements and Solutions. •A matrix based system of work or risk prioritisation. •Provides the ability to hold details of regulations relevant to work carried out in Maximo, and relate these regulations to both work planned in Maximo and actual work carried out. •Provides guidance as to when work can be completed on an asset, group of assets, or even an area or location within a plant site. •Documents an asset that deviates from perfect operation. •Documents a deviation from an expected standard of operation.11 Solutions
  14. 14. “ ” IBM Maximo Industry Solutions for Oil & Gas Benefits •Reduces the time to gather and load failure •Drives enhanced maintenance and operational classes, problems, causes and remedies. performance. •Reduces the time to create this data from scratch. •Improves process safety management. Once loaded, the follow-on value is the ability to classify all assets within Maximo for purposes of •Drives continuous improvement. certification, licensing, trend analysis, equipment standardisation, etc. •Improves process safety management and serves as a mechanism for initiating the recording of •Oil & Gas customers add a number of additional lessons learned by an organisation. fields to Locations to support a variety of different purposes, including physical location, taxonomy, •Supports organizational learning. operating context and reliability related data. •Drives improvements in plant availability. •Customers need to evaluate whether work needs to be carried out within say 1 hour, 24 hours, 3 days, 1 week, etc. based on preset criteria. Prioritisation matrix ensures that critical assets are given priority maintenance; thus, removing the emotion out of critical decisions. •The customer is provided documented proof that work carried out in Maximo was completed based on the required regulation. Also provides the ability to demonstrate compliance with many statutory requirements covering safety, health and the environment. •By defining the Condition for Work (CfW), this criterion could be used by maintenance planners to aggregate similar work based on CfW or recognise work that could be done given a CfW opportunity that arises during plant operations.12 Solutions
  15. 15. “ ” IBM Maximo Industry Solutions for Service Providers I BM Maximo® for Service Providers helps manage Features assets for multiple customers in a single deployed instance. •Billing Functionality IBM Maximo for Service Providers helps lower total •Customer Agreements cost of ownership and increase profitability and customer satisfaction by managing your customer’s •Response Plans assets either through third-party outsourcing or internally shared services model. •Multi-Customer Operation •Provide detailed and accurate billing with a review •Interactive, Action Based Workflows and approval cycle. •Versatile Reporting Engine •Reduce TCO by leveraging a single deployed instance to manage multiple customers. •Improve efficiency of service delivery with automatic notification and automatic assignments. •Manage multiple customers with many physical locations and provide unique customer agreements and rules to define entitlement of services and pricing. •Automatically bill your customers for recurring fees, for asset management, and asset usage. •Based on leading standards-based technology: web-architected platform built on J2EE with advanced business process management, based on SOA, web services and XML.13 Solutions
  16. 16. “ ” IBM Maximo Industry Solutions for Service Providers Advantages  Benefits •Rich functionality allows for multiple billing •Gives a service provider visibility into all of the methods across managed assets and services. costs of maintaining assets and providing services. Provides transparency for the customer into their •One repository for data such as a listing of the usage of those assets and services. Services you will provide to your customers; the SLAs to provide them; the prices that will be charged and •Documentation of the services that will be the ability to monitor the process around delivering performed for the customer. Entitlement checks these services. against these agreements allowing you to ensure the Customer is entitled to that service under the •Functionality includes the ability to automatically requested conditions, and, most importantly, the assign the appropriate person or team responsible prices that will be charged for the services provided. for handling each request, will select the appropriate job plan or template to accomplish the requested •Provides for a smooth and consistent response work, will notify the appropriate individuals about to any request from customers. Provides visibility the work in process, and will determine the next for Service Provider mgmt and the customer on the steps that are needed. progress of the response. •Complete segregation of customer data. Provides •Reduced cost for maintenance and upkeep. the ability to run multiple customers on one instance. •Ensures consistency of service delivery and process management. •Comprehensive engine allowing you to automate service delivery. •Provides Service Provider management with in depth results on their business. •Report tooling includes canned reports, Key Performance Indicators displayed on a dashboard, Ad Hoc Query functionality and a query wizard allowing users to define and schedule their own reports.14 Solutions
  17. 17. “ ” IBM Maximo Industry Solutions for Transportation P rovides organisations with best practices to help improve the productivity of critical transportation assets. Helps address stringent Features •Industry specific capabilities regulatory requirements, with best practices to extend asset life, optimise parts management, •Rational consolidation reduce road calls, and increase planned maintenance. •Internet architecture •Complete solution for managing all transportation •Risk Management asset types, including fleets of cars, trucks, buses, locomotives and rail vehicles, aircraft and vessels, adding capabilities over Maximo Asset Management. •Advanced Asset Management capabilities for equipment status, meter change out and history, meter import, position codes, serial number changes and warranty recovery. •Enhanced Work Management capabilities for campaigns, industry codes, labor certification, maintenance alerts, mechanic’s clip board and outside repair orders. •Extended Inventory Management features for cycle counting and fuel tank management. •Leveraging Service Oriented Architecture (SOA) on a Java 2 Enterprise Edition (J2EE) certified internet platform. •Version 6.2 adds new product enhancements for life cycle costing, motor pool, labor qualifications, driver logs, fuel and fluid management and asset templates.15 Solutions
  18. 18. “ ” IBM Maximo Industry Solutions for Transportation Advantages •Provides industry specific capabilities to support transportation business requirements, such as Campaigns, Industry Codes, Fuel and Meter “We are proud to employ some of the most skilled Maximo Integration, Labor Certifications, Maintenance developers in the world. With us you can expect efficient Alerts, Meter History and Warranty Recovery. delivery and World-class results.” •Allows organisations to consolidate multiple asset management solutions for fleet, facilities, production and IT assets into a single platform and database. •Provides a standards based, Java 2 Enterprise Edition (J2EE) certified platform that is Service Oriented Architecture (SOA) enabled. •Supports compliance with government regulatory requirements and helps achieve service level agreements (SLA). Benefits •Aligns with the business needs and provides a greater fit out-of-the-box. •Lowers total cost of ownership for IT departments while providing a common platform for all EAM users. •Easy to use and easy to learn solutions that integrate easily with other SOA applications. •Allows organisations to track regulatory compliance of assets.16 Solutions
  19. 19. “ ” IBM Maximo Industry Solutions for Utilities S upports work and asset management for Features transmission and distribution in water, gas and electric utilities. •Industry specific capabilities for electric, gas and water transmission and distribution. Helps increase asset and resources effectiveness by providing a platform to support all types of asset •Rational consolidation classes and all types of work in water, gas and electric utilities. •Internet architecture •Improve productivity with Compatible Unit •Spatial Enablement Estimating (CUE) and a multilevel compatible unit library. •Manage crew type and crew makeup with enhanced crew management while tracking labor skills and certifications. •Support smart meter or revenue meter asset management lifecycle. •Integrated with fixed-asset accounting, mobile workforce management and design tools based on SOA. •Includes Maximo Spatial to support map-based user interface built on the latest ESRI ArcGIS Server technology. •Integrated work and asset management functionality on a modern, J2EE standards based platform including supply chain management, contact management, and SLA.17 Solutions
  20. 20. “ ” IBM Maximo Industry Solutions for Utilities Advantages Benefits •Built on Maximo, provides industry specific •Aligns with the specific business needs and capabilities to support compatible unit estimating provides a greater fit out-of-the-box into the complex (CUE), crew management, tracking of labor skills utility eco-system. and certifications, integration with fixed asset accounting, mobile workforce management, design •Lowers total cost of ownership for IT departments tools and spatial (GIS) enablement. while providing a common platform for all asset management users promoting best practice •Allows utilities to consolidate multiple work and throughout the enterprise. asset management solutions across business units, including transmission, distribution, power •Open architecture that integrates easily with other generation, water/wastewater treatment, vehicle business applications in the enterprise. fleet, facilities, and IT assets into a single platform and database. •Improves work planning and analysis while reducing data duplication. •Provides a standards based, Java 2 Enterprise Edition (J2EE) certified platform that is Service Oriented Architecture (SOA) enabled. •Supports visualisation of assets, locations and work orders, leverages investment in GIS.18 Solutions
  21. 21. “ ” IBM Maximo Spatial Asset Management Dynamically visualise asset relationships with Features geographic information system technology. •Industry specific capabilities for electric, gas and IBM Maximo® Spatial Asset Management provides water transmission and distribution. users with the visibility to see complex GIS information. This solution provides a geospatial •Rational consolidation context of work, assets and relevant land-based features, which improves reliability, longevity and •Internet architecture efficient work execution. •Spatial Enablement •Seamless user experience provides access to dynamic GIS functionality, instead of simply viewing a static map. •Aligns with the specific business needs and improves work planning and analysis while eliminating the need for data duplication. •Leveraging GIS functionality inside Maximo® creates efficiencies in business processes and improves communication. •Allows organisation to take advantage of data that is not maintained in their GIS systems, but provides valuable insights for decision making. •New features enhance performance, usability and security.19 Solutions
  22. 22. “ ” IBM Maximo Spatial Asset Management Advantages •Built on Maximo, provides industry specific •Open architecture that integrates easily with other capabilities to support compatible unit estimating business applications in the enterprise. (CUE), crew management, tracking of labor skills and certifications, integration with fixed asset •Improves work planning and analysis while accounting, mobile workforce management, design reducing data duplication. tools and spatial (GIS) enablement. IBM Maximo for Utilities offers integrated work •Allows utilities to consolidate multiple work and and asset management for transmission and asset management solutions across business distribution including compatible unit estimating units, including transmission, distribution, power (CUE), crew management, meter management and generation, water/wastewater treatment, vehicle GIS integration. fleet, facilities, and IT assets into a single platform and database. •Provides a standards based, Java 2 Enterprise Edition (J2EE) certified platform that is Service Oriented Architecture (SOA) enabled. •Supports visualisation of assets, locations and work orders, leverages investment in GIS. Benefits •Aligns with the specific business needs and provides a greater fit out-of-the-box into the complex utility eco-system. •Lowers total cost of ownership for IT departments while providing a common platform for all asset management users promoting best practice throughout the enterprise.20 Solutions
  23. 23. “ ” Maximo Space Management for Facilities I BM Maximo Space Management for Facilities provides floorplans representing space and physical assets. •Manage key and lock data associated with an electronic floor plan: Simplifies the process of managing key, lock and door information and IBM Maximo Space Management for Facilities improves facility safety and security. provides visualisation capabilities of floorplans and physical assets to perform moves/adds/changes, •Business continuity: Electronic documentation supporting consolidation activities for better of asset, location and occupancy data allows management of space and energy within a facility. for disaster recovery and improved uptime and availability of business services. •Increase space utilisation: By understanding space utilisation, organisations can make better use •AutoCAD and Microstation compatible: Easy of existing space, more strategic rental and lease import and export of CAD designs created in either decisions and ultimately lower the occupancy cost AutoCAD or Bentley Systems MicroStation design per square foot. Support consolidation activities. solutions. •Track occupancy and employee data: Understand available and used space within a building visually by department, function or individual. Use for regulatory reporting and chargeback execution. •Create, schedule and execute moves in graphical user interface: Streamlines the process of relocating people and assets; reduces the time and cost of executing individual or group moves. Supports additional headcount allocation and on- boarding activities. •Dynamically track mechanical, electrical, plumbing, gas lines and electrical data: Quick access to information about the building infrastructure, such as locating shut-off valves; locating service zones on an electronic floor plan, and tracing telephone or LAN cabling.21 Solutions
  24. 24. “ ” IBM Maximo Everyplace IBM Maximo Everyplace provides the ability to use Maximo from supported mobile devices and smartphones. With IBM Maximo Everyplace, the Maximo “Consolidate phone, e-mail, and access to IBM Maximo in a Application Designer offers features that make it lightweight, portable, inexpensive device.” easier to design for small touchscreens. Design Maximo screens for supported smartphones and access them wherever you have connectivity. •Leverage IBM Maximo across a range of devices to gain real-time visibility into your operations. •Allow your users to access any existing IBM Maximo application on an iPhone, iPod touch, select Blackberry devices, iPad or, Android device without installing anything on the devices. •Configure IBM Maximo applications for optimal viewing on a small, mobile screen—or any device using an IBM Maximo supported browser—by using the IBM Maximo Application Designer. •Use the same application on multiple devices running IBM Maximo-supported browsers.22 Solutions
  25. 25. “On Demand IT Solutions” Our Clients & Consulting Partners Telecom Finance Transport Pharmaceutical Manufacturing Oil, Gas, Energy & Utilities Hospitality Our Consulting Partners23 Solutions
  26. 26. “ ” Contact Us Euro Consulting EMEA Roy Iwaniec Oracle/EAM Practice Director - EMEA Head Office (UK): +44 (0)131 220 2820 Malta Office: +356 2778 0717 t: +44(0) 131 220 2820 m: +44(0)7789007533 e: roy.i@euroconsulting-emea.eu w: www.euroconsulting-emea.eu © copyright Euro Consulting EMEA Produced in Malta, EU, 2013 All Rights Reserved Euro Consulting EMEA and the Euro Consulting EMEA logo are trademarks or registered trademarks of International Business. Other company, product and service names may be trademarks or service marks of others. References in this publication to Euro Consulting EMEA productsor services do not imply that Euro Consulting EMEA intends to make them available in all countries in which Euro Consulting EMEA operates.24 Solutions

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