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  • Formerly know as Spectrum Design Solutions… story about origin
  • Etherios is a division of Digi InternationalDigi International is a publicly traded company on the NASDAQ that trades under the ticker symbol DGII.We are profitable and have established a strong track record of over 40+ consecutive quarters of profitability.Digi International is a global organization with over 600 employees.Etherios is the cloud solutions business unit of Digi International spanning our Services and SaaS product offering.We are a Platinum partner and are laser-focused on our customers’ success as evidenced by our 10/10 CSAT ratingWe are a full-service consultancy with expertise spanning Advisory, Salesforce.com, Wireless Design and M2M servicesOur SaaS portfolio consists of our Device Cloud platform and The Social Machine which we will get into more detail later
  • Etherios works with wide array of different organizations across many different industry verticals.We work with organizations of all sizes
  • Formerly know as Spectrum Design Solutions… story about origin
  • low cost wireless connectivity is driving end points for all types of applicationsWhy Now? The costs and complexity of deploying wireless hardware, network connectivity and cloud computing have dropped dramatically over the past 5 years. Cost compression has occurred at every key point in the chain. The cost of sensors and micro-electromechanical systems like accelerometers and gyroscopes is going down, and hardware manufacturers are selling them by the billions. The cost of sending data over the air has also gone down and it is now much cheaper to send large amounts of data over WiFi, Cellular and other technologiesThe cost of collecting and storing data has come down dramatically thanks to the ability to leverage multi-tenancy cloud platforms instead of proprietary data centers
  • Cloud is the ability to accommodate enormous peak-to-average ratios… - Peter Coffee, Vice President & Head of Platform Research for salesforce.comFast: Time to marketEasy: Administrator not Developer level skillset required to configure and maintain Connectivity: Connect any Device into the salesforce.com Platform through The Social Machine®Flexibility: Optimize your business processes through Application ConfigurationManagement: Remotely Service, Manage & Monitor your DevicesSecurity: SAS70, ISO 27001, NIST, CSA, NERC CIP compliantScalability: Manage Large Amounts of Data in the Cloud
  • We are able to afford a multimillion dollar lab since we use it all the time (for customers who are often product companies and develop a few products per year only such an investment is not justified).Having the in-house test capabilities really helps to speed up development!
  • Formerly know as Spectrum Design Solutions… story about origin

Transcript

  • 1. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Systems Engineering in the Cloud Why Systems Thinking is Critical to Customer Satisfaction www.etherios.com Twitter: @etherios Mike Siegler Director of Engineering
  • 2. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. ETHERIOS: Who we are & What we do
  • 3. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Etherios, a division of Digi International A Proven and Trusted Partner Services: • Wireless Design • Advisory Consulting • Salesforce.com • M2M SaaS Offering: • Device Cloud by Etherios™ • The Social Machine® 600+ Employees deployed across the globe 10/10 CSAT as surveyed by salesforce.com 40+ Consecutive quarters of profitability (DGII) 25 Years of tribal knowledge in M2M Global Presence
  • 4. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Customers
  • 5. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Wireless Partners
  • 6. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Etherios Wireless Design Services Formerly Wireless design services firm Founded 2005, HQ in Minneapolis Division of Digi International 50 Engineers Completed 1000+ projects Low-risk partner for wireless development
  • 7. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services: It’s all about Systems Thinking
  • 8. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Wireless Design 8 Cellular, Mobile, Satellite Networks Wi-Fi, Radio, Mesh NetworksGateway
  • 9. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Device Cloud 9 1. CONNECT 2. CONTROL 3. ENGAGE Connect widely deployed and remote assets Remotely manage and control assets and device data in real-time Engage with your channel & customers in new ways Benefits: Easy Automatic Upgrades Clicks Not Code Fast TTM No Hardware No Software Flexible Extensible Scalable Open Any Device Any Network Trusted Secure Reliable
  • 10. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Helping bring wireless products to market… 10
  • 11. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. For every industry… 11 25% 14% 10% 9% 7% 4% 4% 4% 3% Medical POS/Parking Meter Fleet Automotive Track & Trace Asset Management Industrial Automation Energy
  • 12. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services - Our Value Proposition 12 • Lowers risk  Wireless is what we do everyday (200+ projects in 2013).  Multi-million dollar RF lab to ensure the best possible design and efficiency.  We guarantee 100% of OUR designs pass PTCRB certifications the first time.  Active observer members of the PTCRB, strong relationships - carriers/labs • Decreases time to market  Leverage HW/SW building blocks to jump start the design process. We don’t have to start from scratch.  We design it right the first time. • Saves customer $$ in the end  Time = $$$
  • 13. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services - Development Process Phase 0: Guide ideation and discovery of customer needs Phase 1: Decompose and capture requirements and define the project Phase 2: Design, test, and document the first version of the solution Phase 3: Update first version and test all solution components Phase 4: Prepare, submit, and drive all relevant regulatory certifications Phase 5: Support customer transfer to manufacturing
  • 14. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Cloud Services - Customer Satisfaction 10/10 CSAT as surveyed by salesforce.com Engagement Expectations: Get them, set them, manage them Solution Proposal: Consider the entire system Project Execution: Manage Kick-off, monitor, and close Continuous Communications: It’s a partnership, collaboration is needed
  • 15. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Requirements Management: Cloud based tools for scalability and efficiency
  • 16. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Why is Requirements Management important? • Requirements are the foundation of the entire project. • Poor Requirements → Design defects, → Architectural flaws, Unmet expectations, The wrong product • Regulated industries require it. Period. (medical, aerospace, automotive, …) Product Delays, $$$, Unhappy Customers 53% of product delays are caused by unclear or changing requirements. - Forrester Research Study, 2013
  • 17. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Historical Context • MS Word, paper-based approach • Several limitations: – Traceability / Impact Analysis – Synchronization (MRD <> PRD <> DVT) – Re-use and consistency – Updates during development – Manual, ad-hoc review process
  • 18. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Solution: RM Tool • 50+ tools available on the market for requirements management • Several tools evaluated - Jama selected DOORS … and many others Free / Open Source Entry Level Mid-Market Enterprise
  • 19. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Jama Overview • Web-based, interactive, collaborative • Flexible, customizable • Traceability • Online review center (internal/external) • History: versions, comments, reviews • Requirements re-use • Diagramming • Integrated test plan management • Export and import capabilities – MS Word, Excel, HTML • Jira connector (not implemented yet)
  • 20. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Test Drive Jama
  • 21. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Explore Jama • Dashboard / Explorer • Traceability • Versioning/compare/baselines • Collaboration (activity stream) • Export capabilities • Review center • Requirements library (re-use) • Test plan management • Reporting
  • 22. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Jama Rollout Phase 1: Initial Deployment – Limited licenses, a few large projects – Very positive feedback (internal and customer) Phase 2: Limited Deployment (large projects) – Use for all large, full development projects – Increase licenses to scale with project needs – Define and document process – Provide training to the organization Phase 3: Full Deployment (all projects)
  • 23. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Jama Licensing • License Types – Creator (floating, fixed) – internal only – Stakeholder – internal only – Reviewer – customers, internal reviewer only • Admin Responsibilities – New User Creation: Resource Assigned – License Assignments: Resource Assigned
  • 24. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. Questions
  • 25. © Copyright 2014 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. @etherios in/etherios /etherios machinetalk.etherios.com/ Learn more at: www.etherios.com/services/wireless_design Mike Siegler Mike.siegler@etherios.com 612-524-7143 Luke Holt (Sales) Luke.holt@etherios.com 612-435-0796