Business Communications week 3 Presentation

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Great business communications resources, tips and best practices ideal for entrepreneurs, start-ups, small business owners and professionals

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Business Communications week 3 Presentation

  1. 1. CABCAB 0002/010002/01 BusinessBusiness CommunicationsCommunications
  2. 2. “Tell-Sell” The ARTART of Presenting
  3. 3. • Prepare what you’re going to say. • Start with the opening. (Say what you’re going to say) • Provide a preview of your main points. • Clearly separate your main points. • ENGAGE…ENGAGE…ENGAGE (say it) • Be COMPELLINGCOMPELLING! • The CLOSE! Tell them what you said. How to Present Effectively
  4. 4. • Hook ‘em or LOSE ‘em. • Tell them why you’re speaking (What you’re GOING to say.) • Show them what’s in it for them. • Build credibility. • Use humor with caution. The Opening Matters
  5. 5. • The agenda/outline. • Helps the audience understand and remember what you say. • Provide a list of the key points, key questions, or the main problem with solutions. The Preview
  6. 6. • Backward and forward transitions help build and maintain continuity. • An example: “Now that we’ve covered the 4Now that we’ve covered the 4 points to effective presentationspoints to effective presentations ((going backgoing back), let’s look ahead), let’s look ahead to…to…” Transitions…
  7. 7. Keep their INTEREST
  8. 8. www.lifehack.org/articles/communication/18-tips-for-killer-presentations.htmlwww.lifehack.org/articles/communication/18-tips-for-killer-presentations.html
  9. 9. Tell Vivid Stories
  10. 10. MajedMajed && AbdulazizAbdulaziz Use Their Names
  11. 11. Visual Aides
  12. 12. Mix Up Your Energy Level
  13. 13. Ask for a Show of Hands
  14. 14. Solicit Input Throughout
  15. 15. • Summarize what you said. • Provide actions for follow up. • Refer to the opening. • If you run out of time focus on the main objective(s.) Close with a BANG!!!
  16. 16. Platforms toPlatforms to Choose FromChoose From
  17. 17. Q&AQ&A Sessions: How to Take Questions
  18. 18. • Prepare in advance. • Show your understanding. • Stick to the objectives you outlined. • Keep everyone involved. Fielding Questions
  19. 19. • If you don’t know the answer: – Say you don’t know. – Stall: • “That’s a good question.” • “I’m glad you asked that.” – Repeat the question to buy time – Turn the question around • “How would you deal with this?” – Turn the question outward • “How would the rest of you deal with this?” Fielding Questions
  20. 20. • ConfusingConfusing questions: long + rambling questions. • ControllingControlling questions: thank them and move on.) • HostileHostile questions: – “I understand that you feel upset about this.” – Answer unemotionally. Challenging Questions
  21. 21. Become an Expert
  22. 22. • Practice…practice…practice. • Try to find as many opportunities as you can to present (Toastmasters.) • Videotape your performance. • Join Toastmasters. Become an EXPERT
  23. 23. Ace Your Meetings
  24. 24. • We expect people to engage/ participate but get annoyed when they talk TOO MUCH. • We want people to be comprehensive, thoughtful and innovative, yet FAST and efficient. • We expect people to provide their best ideas but not get defensive when we modify or reject them. • We hold people to high standards and expect them not to get caught in “GROUPTHINK” but resent when they don’t follow along with the group. Meetings Are DIFFICULTDIFFICULT Taken from Lindsay Rahmun
  25. 25. Meetings Are DIFFICULTDIFFICULT • People have their own opinions, objectives and agendas. • There is always a POLITICAL environment that presents barriers. • Members differ in their cultural, personality, experience, values, and belief systems.
  26. 26. Visual AidesVisual Aides
  27. 27. Visual Aides
  28. 28. • Can be a distraction • Avoid using a lot of text - don’t read of the page like the text is author’ notes. • Avoid using old graphics and Clip Art. • Use words sparingly, and find NEW &NEW & EXCITINGEXCITING graphics. Visual Aides
  29. 29. • Start with the design of the presentation as a WHOLE. – Do the closing and Agenda slides first • Once you choose the platform, design the SLIDE layout. • Design each slide. • Practice with all your visual aides included. • Use VIDEO & AUDIOUse VIDEO & AUDIO (I’m aI’m a hypocrite!hypocrite!) A Visually Compelling Talk
  30. 30. http://www.microsoft.com/atwork/skills/presentations.aspxhttp://www.microsoft.com/atwork/skills/presentations.aspx
  31. 31. Design Your SlidesDesign Your Slides
  32. 32. • Use headlines, sub-headlines. • Choose your colors. • Match copy with background color for visual effect • Maintain consistent “LOOK” but mix up slides to maintain interest. • Incorporate graphics, charts, pie charts, graphs, to depict your message visually. Designing Each Slide
  33. 33. • Cite your sources. • Check for errors. • Design slides to tell WHY & HOW! • Spacing matters. • Acclimate yourself to the equipment and the venue. Designing Each Slide
  34. 34. http://workawesome.com/software/28-creative-powerpoint-and-keynote- presentation-designs/
  35. 35. Non-Verbal Communications Matter
  36. 36. Non-Verbal Cues • Mirroring technique. • Lean in to express interest. • Avoid eye-rolling, turning your back, yawning, talking over others. • Arm-crossing.
  37. 37. RESOURCESRESOURCES
  38. 38. Resources www.m62.net/presentation-theory/presentation-best-practicewww.m62.net/presentation-theory/presentation-best-practice/
  39. 39. Resources www.m62.net/presentation-theory/presentation-best-practice/presentation-ideas/
  40. 40. Resources www.proedgeskills.com/Presentation_Skills_Articles/visual_aids_undermine.htm
  41. 41. Resources http://www.nytoastmasters.org/New_York_Toastmasters/Home.htmlhttp://www.nytoastmasters.org/New_York_Toastmasters/Home.html
  42. 42. Resources
  43. 43. Resources www.speakingaboutpresenting.com/presentation-skills/best-presentation-tips/

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