Become a Great Leader

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Ethan Chazin, The Chazin Group

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  • Good evening. My name is Ethan Chazin. I’d like to thank Melissa for inviting me to talk with you about the importance of becoming a leader, and the types of skills that are needed to succeed in today’s workforce by applying what you learn in this program with other business survival skills. Before I go over the agenda for this evening’s presentation, I would like to provide you with some background about myself. I have spent the past 20 years working in the private sector, in a wide range of industries in sales and marketing capacities, before establishing my own employment consulting business. As a recruiter, I have helped more than 7,000 people find employment, including students at many academic institutions. Throughout my career, I have been blessed with having the opportunity to work for many different leaders including women of color. I have developed a keen appreciation for what it takes to lead in today’s increasingly complex and volatile global economy and business world. I have a certain appreciation for, and unique perspective on, what it will take you to find employment after you graduate. So, let us begin now by going over the topics that I will be addressing this evening.
  • What makes a leader great? Margaret Meade famous anthropologist. Read these quotes…Elaine Agather, CEO of J.P. Morgan Chase-Dallas
  • Become a Great Leader

    1. 1. T Chazin Group he Leadership Skills Program Presented to: Fall 2009
    2. 2. TT Chazin Group he Chazin Group he The Product of ME  20 Years In Corporate America  Began Career as Recruiter  Downsized 8X  Marketing & Sales Background
    3. 3. TT Chazin Group he Chazin Group he What I Do…  Job Search Strategies  Interviewing & Networking  Career Coaching  Life / Work Balance  Business Owner Coaching  Human Capital Development  Professional Development  Salary Negotiations
    4. 4. TT Chazin Group he Chazin Group he Foundation for Lifelong Learning • Communication Best Practices – LISTEN Actively and respectfully – Maintain Eye Contact – Speak With Respect & Civility – Ask Clarifying Questions • Repeat for Confirmation/Clarification • Mirror what people say…”What I am hearing you say is…” “Am I understanding you correctly?” • Validate people by “mirroring” shows you are listening – Watch Your Tonality 4
    5. 5. TT Chazin Group he Chazin Group he Foundation for Lifelong Learning • Communication Best Practices – Control Non Verbal Cues: • Posture • Hand Gestures • Facial Expressions • Folded Arms • BODY Language 5
    6. 6. TT Chazin Group he Chazin Group he Foundation for Lifelong Learning • Communication Best Practices – Follow Through: If You Make A Commitment, Honor It – Don’t React to Aggressive Behavior: • Attempt to Pacify • Seek out Management – Consider the Implications of Your Actions 6
    7. 7. TT Chazin Group he Chazin Group heFoundation for Lifelong Learning• Teamwork – Support Each Other – Contribute to each other growth and development – Believe in reciprocity – Your Success is Contingent on Others – It Goes BOTH Ways• Punctuality – Set A Standard for Leadership – A Good Practice: Proves Reliability• Pursue Mentor Opportunities – Formal & Informal – Continuous Learning• STAY AWAY FROM GOSSIP; IT DESTROYS A COMMUNITY 7
    8. 8. TT Chazin Group he Chazin Group heTop Qualities/Skills Employers Want• Communications• Strong Work Ethic• Teamwork Skills (works well with others)• Initiative• Interpersonal Skills (relates well to others)• Problem-solving Skills• Analytical Skills• Flexibility/Adaptability• Computer Skills• Technical Skills NACE Job Outlook 2008 survey of college recruiters 8
    9. 9. TT Chazin Group he Chazin Group heDiversity in Your Community• Understand/Embrace Differences: – Culture – Ethnicity – Gender, Age, Physical, Alternate Lifestyles – Religion – Language – Dietary Laws – Dress The World Is Flat 9
    10. 10. TT Chazin Group he Chazin Group he Social Diversity • Today’s Global Workplace – More Ethnic Diversity – Introduction to Foreign Cultures – EMBRACE Our Differences – What’s a Stereotype? 10
    11. 11. TT Chazin Group he Chazin Group he Social Diversity • Team-Based Work Best Practices – Many School Projects Require It – The Real World/Workplace DEMANDS It – Practice Applying to Your Social Network – Fill Each Other’s Shortfalls With Your Strengths – Coach / Be Coached 11
    12. 12. TT Chazin Group he Chazin Group he Social Diversity • Issues / Conflict Resolution – Interpersonal, Manager-Direct Report – Physical Contact/Aggression is NEVER Tolerated – Seek Out Jason or Ryan to Mediate – Explain Your Feelings in a Non-threatening Manner – LISTEN 12
    13. 13. TT Chazin Group he Chazin Group he Social Diversity • Appropriate Workplace Behavior – Respect & Civility For Others – Seek Exceptional Performance – Always Look to Grow – Coaching & Mentoring – Customer Care is CRITICAL! 13
    14. 14. TT Chazin Group he Chazin Group he LEADERSHIP It’s In YOU 14
    15. 15. TT Chazin Group he Chazin Group he Defining Leadership • Possess a VISION • A person who builds consensus, guides, or inspires others • Generally refers to the position or office of an authority figure • The ability to get people to follow willingly • About behavior first, skills second • Creating buy in 15
    16. 16. TT Chazin Group he Chazin Group he What Makes A Leader? • “They may forget what you said, but they will never forget how you make them feel.” Carol Buchner • “Many of lifes failures are people who did not realize how close they were to success when they gave up.” Thomas Edison • “A leader is one who knows the way, goes the way, and shows the way.” John C. Maxwell • “Too many people overvalue what they are not and undervalue what they are.” Malcolm Forbes 16
    17. 17. TT Chazin Group he Chazin Group he What Makes A Leader? • “The secret of joy in work is contained in one word - excellence.” Unknown • “To know how to do something well is to enjoy it.” Pearl S. Buck • “Outstanding leaders appeal to the hearts of their followers - not their minds.” Unknown • “Praise loudly, blame softly.” Catherine the Great 17
    18. 18. TT Chazin Group he Chazin Group he What Makes A Leader Great?  “Never doubt that a small group of committed individuals can change the world. Indeed, it’s the only thing that ever has.” Margaret Mead  “A leader is a dealer in hope.” Napoleon Bonaparte  “The leadership instinct you are born with is the backbone. You develop the funny bone and the wishbone that go with it.” Elaine Agather  “Do you wish to rise? Begin by descending. You plan a tower that will pierce the clouds? Lay first the foundation of humility.” St. Augustine 18
    19. 19. TT Chazin Group he Chazin Group he What Makes A Leader? • A person who rules, guides or inspires others • Generally refers to the position or office of an authority figure • Descriptions abound:  “Never doubt that a small group of committed individuals can change the world. Indeed, it’s the only thing that ever has.” Margaret Mead  “A leader is a dealer in hope.” Napoleon Bonaparte  “The leadership instinct you are born with is the backbone. You develop the funny bone and the wishbone that go with it.” Elaine Agather (Chairman, Chase)  “Do you wish to rise? Begin by descending. You plan a tower that will pierce the clouds? Lay first the foundation of humility.” St. Augustine 19
    20. 20. TT Chazin Group he Chazin Group he What Makes A Leader GREAT • Leading is Setting Direction & Guiding Others to Follow • The Golden Rule: – Perhaps the single most important technique for you to motivate the people you supervise is…treat others the way you wish to be treated. – Sounds simple? It’s not! 20
    21. 21. TT Chazin Group he Chazin Group he What Makes A Leader GREAT • Developing Great Decision-Making Skills: – Don’t make decisions that aren’t yours to make – Choose from alternatives, not “Right & Wrong” – Avoid snap decisions – Make decisions while you have time – Do your decision-making on paper 21
    22. 22. TT Chazin Group he Chazin Group heLeadership Styles• Autocratic• Bureaucratic• Charismatic• Democratic/Participative 22
    23. 23. TT Chazin Group he Chazin Group heLeadership Styles• Laissez-Faire / Delegative• People/Relations-Oriented• Servant Leader 23
    24. 24. TT Chazin Group he Chazin Group heLeadership Styles• Task-Oriented• Transactional• Transformational 24
    25. 25. TT Chazin Group he Chazin Group he Leadership Styles • Ethical (P4) The character or personality of a good ethical organization, (or leader). 25Sourced from: www.businessballs.com/ethical_management_leadership.htm
    26. 26. TT Chazin Group he Chazin Group he Autocrat Trans- YOU? Trans- actional formational Democrat 26
    27. 27. TT Chazin Group he Chazin Group he How To Become A Leader • Check Yourself…Who Are You? – People Have to WANT to Follow You • Possess Self Knowledge – Your Strengths & Weaknesses – Seek Opinions / Criticisms • Become a Role Model • Make Your Words Your Actions – Your Actions Should Mirror Your Words 27
    28. 28. TT Chazin Group he Chazin Group he How To Become A Leader Your Five Step Plan • Plans • Has A Vision • Shares Their Vision • Takes Charge • Inspires Through Example! 28
    29. 29. TT Chazin Group he Chazin Group he How To Become A Leader • Be A leader in Your Own Image • Hire Well • Speak Well • Fire Fast • Develop “learning agility” 29
    30. 30. TT Chazin Group he Chazin Group he How To Become A Leader • Decisiveness Over Inclusivity • Know Just Enough Tech • Manage Time • Work Long Hours • Create a Positive Environment 30
    31. 31. TT Chazin Group he Chazin Group he People Are Following. Now What? • Serve People’s Needs • Listen HARD! • Keep Earning Their Trust • Pursue Change • Share Leadership • Build Teams • Leadership & Development 31
    32. 32. TT Chazin Group he Chazin Group he Good Websites for Reference • www.leadershipnow.com • http://leadershipskillcenter.com • www.leadingtoday.org • www.hbs.edu/leadership/database • www.emergingleader.com • www.leader-values.com • www.franklincoveycoaching.com/4_roles_of_leadersh ip 32
    33. 33. TT Chazin Group he Chazin Group he Resources • www.gladwell.com/blink/blink_excerpt2.html • www.resample.com/content/examples/tallmen.shtml • http://books.google.com/books? hl=en&lr=&id=NES5RDKjkFQC&oi=fnd&pg=PA51&dq=leaders hip+height+correlation&ots=wax9CapiFp&sig=I85XEmyymiwfe CDYGNjwwoOrsLU#v=onepage&q=leadership%20height %20correlation&f=false 33
    34. 34. TT Chazin Group he Chazin Group he “If I have seen further, it is by standing on the shoulders of giants.” Sir Isaac Newton 34
    35. 35. TT Chazin Group he Chazin Group he
    36. 36. T Chazin Group he 36

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