Industry Insights & Emerging Trends in Accounts Receivable Automation
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Industry Insights & Emerging Trends in Accounts Receivable Automation

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The advantages of accounts receivable (AR) automation are clear: It’s a faster, less expensive and more reliable alternative to manual invoicing. But lack of clarity has many companies uncertain of ...

The advantages of accounts receivable (AR) automation are clear: It’s a faster, less expensive and more reliable alternative to manual invoicing. But lack of clarity has many companies uncertain of how or where to start. After all, moving every customer to automated invoicing or custom-designing different processes for specific customers aren’t exactly recipes for success. So what is the best option?

In this webinar, we will discuss the results of the AR Automation Study by The Institute of Financial Operations. Co-sponsored by Esker, the comprehensive survey inquires a group of AR professionals in order to gain insights into critical operations metrics, emerging trends in automation and the general consensus about moving from a paper-based process to cloud-based automation solutions.

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  • While there is a lot of available information about AP automation and its benefits, insight into the customer invoice automation process is limited. Several questions come to mind around the accounts receivable process…As we go through the findings, we will address each of these key questions.How are companies sending out their invoices?What exactly are the costs both hard and soft to producing and sending out an invoice?What are the challenges of customer invoicing (Road blocks)?What are the obstacles to automating AR?Are 3rd party vendors being used for sending out invoices?What exactly are the trends?
  • A survey was sent out with 20 questions and was arranged so it would be easy to send out.63 respondents completed the survey
  • As you can see from the graph, the respondents are pretty evenly distributed among smaller, mid and large size.38% have revenue under $100 million35% have revenue from $1 Billion to $100 million37% are above $1 Billion in revenueThis pretty much covers all companies I think….
  • [Poll the Audience]
  • As you can see from the Chart, 59% of the respondents send 5000 invoices out a month with 27% sending less than 100041% sending out 5000+ with 32% sending out more than 10,000 invoices a month, that’s a lot of invoices.

Industry Insights & Emerging Trends in Accounts Receivable Automation Presentation Transcript

  • 1. Connected at last. Accounts Receivable Industry Insights and Emerging Trends in AR Automation Results of IFO’s 2013 AR Automation Study Esker 2013 www.esker.com ACCOUNTS RECEIVABLE AUTOMATION Howie Hahn June 2013 Webinar Hashtag: #quitpaper
  • 2. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation Howie Hahn Senior Sales Engineer Esker Speaker
  • 3. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation  Global headquarters in Lyon, France  275 employees, 25+ years of field experience  80,000 customers, over 2.5 million users  Over 480 million pages processed and counting …  50,000+ SaaS users, 4,000 SaaS customers worldwide  Order-to-cash and procure-to-pay automation leader  Distributors in over 50 countries Awards and Accolades Highlights Finalist for “Best Document Management Product or Service” Included in “Cool Vendors in Knowledge Support” by Gartner Patented received for Esker DeliveryWare Rules Engine They “Quit Paper” with Esker “Esker does the best job at linking capture with DOM. It considers capture as important as creation and delivery and brings these together to address pain points in sales order processing and invoice management.” Esker Overview
  • 4. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation • Survey Overview • About the Respondents • Survey Results • AR Automation • Conclusion Agenda
  • 5. Connected at last. SURVEY OVERVIEW Industry Insights and Emerging Trends in AR Automation
  • 6. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation • Key questions to answer: – How are companies sending out invoices? – What does it cost to produce and send an invoice out? – What are the key challenges of customer invoicing? – What are the obstacles to automating AR? – Are companies using third-parties for customer invoicing? – What, exactly, are the key trends? Survey Overview
  • 7. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation • Survey presented to several thousand AR professionals – A total of 63 respondents completed the survey – All of the respondents answered every question • Approximately 20 questions – Some could be answered with a single click – Others required respondents to retrieve data • Respondents were given several weeks to take survey Survey Methodology
  • 8. Connected at last. ABOUT THE RESPONDENTS Industry Insights and Emerging Trends in AR Automation
  • 9. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation Annual Revenue What is your company’s annual revenue?
  • 10. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation Polling Question How many total invoices does your company send out each month? – Fewer than 1,000 per month – 1,000 to 5,000 per month – 5,000 to 10,000 per month – More than 10,000 per month
  • 11. Connected at last. Follow the Conversation on Twitter: #quitpaper AR Automation Invoice Volume How many total invoices does your company send out each month?
  • 12. Connected at last. SURVEY RESULTS Industry Insights and Emerging Trends in AR Automation
  • 13. Connected at last. Watch the Full Webinar Recording Click on the Button Below Industry Insights and Emerging Trends in AR Automation 45 minutes Watch Webinar!