Ericsson ConsumerLab: Unlocking consumer value
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A new ConsumerLab report identifies the needs of today’s smartphone and mobile internet users.
The rapid uptake of smartphones and other connected devices has transformed the mobile broadband landscape – shaping and broadening the way users work, play and communicate.
When the uptake of smartphones begins to accelerate in a particular market, it is vital to differentiate between consumers based on what they prioritize in an offering,
whether that’s unwavering performance or cost control and data usage.
This report outlines Ericsson ConsumerLab’s findings and details six different mobile
internet target groups. It can be used to help operators and developers better understand what is important to their users. This information can enhance overall
consumer experience and loyalty by creating more value through relevant services and offerings.
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