Many universities do not have an engineering-specific career services center. This study defines the importance of discipline-specific career services centers and determines the best practices of an engineering career services center. A literature review was conducted in conjunction with a Kano-modeled survey distributed to career services staff. A total of 23 career services staff participated in the study. The results were tabulated according to the customer satisfaction coefficient. Programs/features were then divided into must-be, one-dimensional, attractive, and indifferent qualities. From these results, a list of best practices was created that current and future engineering career services centers may utilize in order to improve customer satisfaction.