Recommended
Recommended
More Related Content
Similar to From Bad Puns to Implementation
Similar to From Bad Puns to Implementation (20)
Recently uploaded
Recently uploaded (20)
From Bad Puns to Implementation
- 1. FROM BAD PUNS TO IMPLEMENTATION Daily struggles. Sock puppet jokes. Successful deployment.
- 2. Eric Arellano is a Systems Administrator with AppointmentPlus based out of Scottsdale, AZ. Puppet and automation enthusiast. Project owner of a successful Puppet deployment for an enterprise level SaaS scheduling platform.
- 3. Huge undocumented bash scripts Uptime expectations Infrastructure migrations Too many one off oddities The Usual Suspects Time… what’s that?
- 4. COMMON.
- 5. For my first trick… Did my research Submitted my proposal Extended trials, Expired Quotes & Discounted quotes Configuration Management Fail.
- 6. DO IT FOR THE FUNNIES.
- 8. HIJINX.
- 9. HIJINX.
- 10. HIJINX.
- 11. HIJINX.
- 12. DO IT FOR THE FUNNIES. Something that started as a joke, ended with a signed quote Got leadership to ask, “What’s the big deal?” We got to involve the company in a fun charity project Found a creative way to “poke the bear”
- 13. DO IT FOR THE FAMILY.
- 14. NOT HAPPY.
- 15. DO IT FOR THE FAMILY. “Special” nodes caused unexpected emergencies “Off-hour” emergencies affect the staff & their families too Your clients have families too Stories of time stolen from families
- 16. HAPPY!
- 17. HAPPY PUP.
- 18. DO IT FOR THE COMPANY.
- 19. DO IT FOR THE COMPANY. We all get excited to play with new toys, but when that new toy gives you time to play with more new toys… priceless Faster resolution time to some incidents Faster roll out for new dedicated clients A lot of human error goes bye-bye
- 20. DO IT FOR THE SECURITY. Yeah, it’s a real thing…
- 21. DO IT FOR THE SECURITY. Multi OS infrastructures pose complications Patching in minutes instead of hours Internal & External audit reports We plan to see changes near real time
- 22. TIME… There is a theme here… … to explore possibilities Unicorns DO exist! … to explore the shadows … to explore the real world … for the things you SHOULD be doing
- 23. QUESTIONS? I might have answers.
- 24. FIN. THANKS! EMAIL: eric@thelinuxcafe.com IRC: erroric WEBSITE: thelinuxcafe.com
Editor's Notes
- I do have to appologize and hope we have some new content in here... Notice I'm here and not fighting a fire
- ap for about 3ish years and we provide an Enterprise level scheduling platform 150 nodes provides scheduling for pet groomers to state sponsored initiatives
- Huge undocumented bash scripts had to meet unrealistic uptime expectations Unrealistic uptime expectations Shortly after I was up to speed we move the entire infrastructure from Rackspace to OnTop, a local provider We had one off oddities across the board And with only a two person team, no time to realy improve the situation
- Many nights passed out in my office chair
- went through free trials, expired quotes, discounted quotes & more expired quotes over eager newbie Director out of town
- Sock puppet gestures in the middle of meetings where I’d bring up Puppet Maintenance window sock puppet idea Scary 4am puppet making or that it turned out pretty good Idea to litter his desk Time for payback
- Gathered supplies Sent out an email
- Calling the troops to help our efforts and create a puppet for charity
- Decent turn out
- people swung by throughout the day and made a puppet placing them everywhere from his phoneto his peripherals and the arm rests of his chair.
- they were everywhere. I think we ended up with around 50ish puppets.
- Director came in to a good laugh and probably a little creeped We got to do something fun for House of Hope, local shelter for working single mothers But the whole thing got leadership asking questions and opened the discussion Why all the trouble Started as a joke, ended with a signed quote My biggest reasons for pushing through all that for just under a year…
- Wife and I took a camping trip Camping trip, wave of service, nuke sirens Dedicated client Long story short Sitting in my truck a couple miles away where hotspot could keep a signal Worked issue, default php limit that wasn’t changed Came back to this… Not a happy wife
- Not what you want unhappy wife vacation in New York Similar thing happened workaholic
- covered in Puppet, its what it does best We’ve all heard stories, that one is mine Story of the unhappy wife… client staff wasn’t able to see their appts for the day, Which he made it very clear we were taking time away from his family by him needing to deal So all in all… if clients rely, issues can trickle downstream to affect clients and their families
- Happy to report the unhappy wife is still my wife but is happy And we’re actually going camping this weekend with this guy
- Which makes him VERY happy and I’m not concerned that something So simple is going to set of my phone into a frenzy
- So of course you get executive buy-in and they expect some form of return...
- faster resolutions if not, completely side step some of the issues we previously had. dedicated stacks, the faster we get them implemented, the faster we get paid. time to delivery has been cut more than half since our deployment. A company unable to evolve, improve by implementing new technologies and tools, in my opinion is operating with a shortening lifespan. More time to play with new toys, learn, and implement improvements
- Another thing that can shorten your lifespan as a company...
- something worth protecting, odds are you're doing it wrong Integrity of an OSS project, sensitive client data I’m taking baby steps to learning a bit of windows administration, linux admin after all We’re patching faster min vs hrs Able to provide internal & external audit reports via PE Console and mCollective Ver numbers of popular service attack vectors We are paying attention New ways to acknowledge certain types of changes via Hipchat bot fed by puppet
- We found a unicorn Constantly working and pulling more out of the Puppet magic hat Touched the slight void that was security Time to develop new toys I’m able to take my vacation without panic attacks for simple issues.