How SugarCRM 6 Enables Social CRM
* Why using social media is critical to your overall sales and customer service strategy.
* How to take advantage of new CRM technologies to leverage the power of social media platforms.
* How the new SugarCRM enables you to take full advantage of Facebook, Twitter, and other social media.
* Practical ways to automate your email and social media marketing to save time and money big-time.