The Dutch and the Americans
understanding and benefiting from cultural differences
Chris Brewster
Visiting Professor of HR...
An old cross cultural joke
Last month, a world survey was conducted by the UN. The only question
asked was: "Would you ple...
Some basic stats
WHO rankings
world health-care: world spending on health-care
Netherlands 17 9
USA 37 1
Cultural artifacts
>> symbols
>> language
>> behaviour What
>> practice customs
>> norms
>> traditions
>> beliefs Why
>> p...
Personality
Culture
Human Nature
Culture: a learned collective phenomenon distinguished from
inherited human nature and on...
Influence of Culture on Behaviour
Culture
Values
Attitudes
Behaviour
The danger of “culture”
• Stereotyping
• The mind is a sequential, pattern forming, and a pattern reinforcing
system
Language
spoken
written
official
linguistic
pluralism
hierarchy
international languages
mass media
Law
common law
codes
fo...
The dimensions of culture
How does society answer the questions:
Who am I? (people’s qualities as individuals)
How do I se...
The Dutch culture & the American culture
similarities
Not all the same
(East coast/ West coast; Rotterdammers/ Amsterdamme...
Dutch characteristics
Open-minded
Straightforward
Intelligent and aware
Practical/ efficient
Negotiators
Confident
Modest
...
American characteristics
Individualistic
Patriotic
Competitive (anti-socialist)
Success is good
Formalised
Responsible
Fas...
So what?
• Listen and learn;
• Talk with each other about the differences;
• Discuss your frustrations;
• Plan to overcome...
The Dutch and the Americans
Thank you !
Dank u wel !
and good luck!
c.j.brewster@henley.ac.uk
Nijmegen
Mei 2014
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Plenair the dutch and the americans chris brewster

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Plenair the dutch and the americans chris brewster

  1. 1. The Dutch and the Americans understanding and benefiting from cultural differences Chris Brewster Visiting Professor of HRM, Radboud University Nijmegen, the Netherlands Nijmegen, 15-05-2014
  2. 2. An old cross cultural joke Last month, a world survey was conducted by the UN. The only question asked was: "Would you please give your honest opinion about solutions to the food shortage in the rest of the world." The survey was a huge failure... • In Africa they didn't know what "food" meant. • In China they didn't know what "opinion" meant. • In the Middle East they didn't know what "solution" meant. • In South America they didn't know what "please" meant. • In Eastern Europe they didn't know what "honest" meant. • In the USA they didn't know what "the rest of the world" meant. • In Western Europe they didn't know what "shortage" meant, and
  3. 3. Some basic stats WHO rankings world health-care: world spending on health-care Netherlands 17 9 USA 37 1
  4. 4. Cultural artifacts >> symbols >> language >> behaviour What >> practice customs >> norms >> traditions >> beliefs Why >> priorities >> assumptions >> values
  5. 5. Personality Culture Human Nature Culture: a learned collective phenomenon distinguished from inherited human nature and one’s unique personality. Universal Inherited Learned Specific to group or category Inherited and learned Specific to individual
  6. 6. Influence of Culture on Behaviour Culture Values Attitudes Behaviour
  7. 7. The danger of “culture” • Stereotyping • The mind is a sequential, pattern forming, and a pattern reinforcing system
  8. 8. Language spoken written official linguistic pluralism hierarchy international languages mass media Law common law codes foreign law international Politics nationalism sovereignty imperialism power national interests Religion sacred objects philosophical systems beliefs norms prayer holidays rituals taboos Values & Attitudes time achievement work wealth change scientific method risk taking Education formal vocational primary secondary higher polytechnics scientific literary Technology transportation energy systems tools communications urbanisation Social Organisation kinship social institutions authority structures interest groups social mobility social stratification status systems National Culture
  9. 9. The dimensions of culture How does society answer the questions: Who am I? (people’s qualities as individuals) How do I see the world? (relationship to nature) How do I relate to others? (human relations) What do I do? (primary activity) How do I use time? How do I use space?
  10. 10. The Dutch culture & the American culture similarities Not all the same (East coast/ West coast; Rotterdammers/ Amsterdammers) Speak English (sort of…) Egalitarian Individualist Agendas, timekeeping matter
  11. 11. Dutch characteristics Open-minded Straightforward Intelligent and aware Practical/ efficient Negotiators Confident Modest Non-hierarchical Slow decision making Long-term thinking Work-life split
  12. 12. American characteristics Individualistic Patriotic Competitive (anti-socialist) Success is good Formalised Responsible Fast decision-making Christian influence Work-life balance
  13. 13. So what? • Listen and learn; • Talk with each other about the differences; • Discuss your frustrations; • Plan to overcome them
  14. 14. The Dutch and the Americans Thank you ! Dank u wel ! and good luck! c.j.brewster@henley.ac.uk Nijmegen Mei 2014
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