Coding Values Coding Cultures Luke Hohmann CEO & Founder, Enthiosys, Inc. Copyright © 1986-2007 by Luke Hohmann

Consultant, manager, coach Unique perspective, motivated and informed from variety of solutions (single user  enterprise) variety of roles (VP Prod Dev, VPE, VP biz dev) variety of companies (public, private, VC-backed) Books “ Journey of the Software Professional” “ Beyond Software Architecture” “ Innovation Games” About Luke Hohmann

Consultant, manager, coach

Unique perspective, motivated and informed from

variety of solutions (single user  enterprise)

variety of roles (VP Prod Dev, VPE, VP biz dev)

variety of companies (public, private, VC-backed)

Books

“ Journey of the Software Professional”

“ Beyond Software Architecture”

“ Innovation Games”

Motivation and Goals Software development is a social activity. Few books... provide sound theory; provide advice to managers and developers. Journey of the Software Professional theory based foundation; useful advice to/from a manager/developer.

Software development is a social activity.

Few books...

provide sound theory;

provide advice to managers and developers.

Journey of the Software Professional

theory based foundation;

useful advice to/from a manager/developer.

Structures-Processes-Outcomes

Values A concept deemed worthy or important. Values provide structure to problem solving; create expectations for social interactions; guide behavior in many areas of life. Often not identified or shared. Problems?

A concept deemed worthy or important.

Values

provide structure to problem solving;

create expectations for social interactions;

guide behavior in many areas of life.

Often not identified or shared.

Problems?

Categorizing Values Personal Interpersonal Functional Coding Espoused Actual

Personal

Interpersonal

Functional

Coding

Espoused

Actual

Exercises

Source of Conflict? Corporate values Team values My values Corporate values Team values My values ?

Exercises

Leaders, Consider This: Structures, processes, and outcomes are the physical embodiment of values. Values are resistant to change. Review reward systems. Your interpersonal style sets the tone. Functional values are the most important.

Structures, processes, and outcomes are the physical embodiment of values.

Values are resistant to change.

Review reward systems.

Your interpersonal style sets the tone.

Functional values are the most important.

Developers, Consider This: Learn the values of your organization. Be courageous in pursuing values but avoid sacrificing yourself for them.

Learn the values of your organization.

Be courageous in pursuing values but avoid sacrificing yourself for them.

Culture - Informally The realization of values through the interactions of its constituent members. How we do things around here. Things not spoken but done. The “personality” of the team.

The realization of values through the interactions of its constituent members.

How we do things around here.

Things not spoken but done.

The “personality” of the team.

Culture - Formally The pattern of basic assumptions that a given group has invented, discovered, or developed in learning to cope with its problems of external adaptation and internal integration, and that have worked well enough to be considered valid, and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to these problems. [Schein 1981]

The pattern of basic assumptions that a given group has invented, discovered, or developed in learning to cope with its problems of external adaptation and internal integration, and that have worked well enough to be considered valid, and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to these problems.

[Schein 1981]

Benefits of Culture Reflects and reinforces values. Integrates the organization. Diverse cultures… all successful! EDS, ObjectSpace, Aurigin, Preview, Aladdin Enthiosys IBM, Microsoft, Qualcomm, Emerson GOOGLE

Reflects and reinforces values.

Integrates the organization.

Diverse cultures… all successful!

EDS, ObjectSpace, Aurigin, Preview, Aladdin

Enthiosys

IBM, Microsoft, Qualcomm, Emerson

GOOGLE

Components of Culture Normative behaviors Symbols Stories Rituals Shared language

Normative behaviors

Symbols

Stories

Rituals

Shared language

Exercise

Leaders, Consider This: Personal style can guide culture. New members can help change culture. Tell their stories, not yours. Attend rituals. Reinforce values through recognition. Use symbols for more than just recognition.

Personal style can guide culture.

New members can help change culture.

Tell their stories, not yours.

Attend rituals.

Reinforce values through recognition.

Use symbols for more than just recognition.

Developers, Consider This: Resist dysfunctional norms. Display your symbols. Avoid criticizing the culture of another team.

Resist dysfunctional norms.

Display your symbols.

Avoid criticizing the culture of another team.

Contact Information I’d love to hear from you! Contact me at: Motivated From Within® Luke Hohmann CEO & Founder Enthiosys, Inc. 615 National Ave., Ste 220 Mountain View, CA 94043 cell: (408) 529-0319 www.enthiosys.com [email_address]

I’d love to hear from you! Contact me at: