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Customer Focussed Websites | Gareth Dunlop | Fathom
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Customer Focussed Websites | Gareth Dunlop | Fathom

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  • 1. customerfocussedwebsites
  • 2. Gareth DunlopFounder & CEOFathom_028 9099 2822gareth@fathom.ie
  • 3. activeNOTpassive
  • 4. the children reader user customerthe children reader user customerwill someoneplease thinkabout thereader!user!customer!children!
  • 5. interactiveNOTpresentational
  • 6. processNOTproject
  • 7. journeysNOTfamily trees
  • 8. how we view our websites
  • 9. how our customers view our websites
  • 10. how our customers view our websites
  • 11. wordsNOTimages
  • 12. ruleNOTexception
  • 13. transparencyNOTfudge
  • 14. clarityNOTpersuasion
  • 15. serviceNOTpromises
  • 16. Welcome to CEOs Welcome Message DidWe are VERYown you. Seriously! We VERY you $20bn those zeroes? count each Thank you for visiting Google. We hope that you enjoy visiting our website. We have a range of exciting products and services for you to enjoy, including search, image search, blogging tools and email. That’s rightused …indeed! All tenGetthem to it. rich gentlemen beautiful of $20,000,000,000 Please don’t hesitate to get in touch for more information.
  • 17. giving attentionNOTgetting attention
  • 18. © Gerry McGovern
  • 19. © Gerry McGovern
  • 20. Gareth DunlopFounder & CEOFathom_028 9099 2822gareth@fathom.ie