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  • The opening screen allows one to enter various types of products
  • The screen opens with various customers situations and needs and the user has to select various types of paints.
  • Then the systems gives the user various options.
  • The customer goes further giving more requirements.
  • The system then gives the feedback at this stage too.
  • In case there are a few questions unanswered the user gets the answers with queries from the mechanic
  • Again with the given variables the user gets his options.
  • Finally the learner is presented with all the customer needs
  • In the next section one covers the process of oil primer application through a video.
  • More situations with customer variables and probable choices are shown next.
  • The user then makes his final choice.
  • In the latter part of the program we handle the compliant handling process.
  • It starts with a customer conversation.
  • The company representative handles a tough situation with the mechanic.
  • This screen shows the results of a probing exercise.
  • Part of the scenario gets the company representative infront of the mechainic.
  • The exact nature of the defect is shown.
  • These findings get added on to the probing results.
  • There is an exercise of cause and defects matching.
  • Finally the compliant is resolved.
  • This then leads into the course summary.
  • Finally there is a course certification.
  • One gets the results in the form of a printable certificate.

Transcript

  • 1. • Challenge: The channels needed tobe given the experiential knowledgeof order booking, applying paint andcompliant handling• Solution: Since the channels weredistributed all over India a CD basedlearning module was preferred. Website : www.enhancelearning.co.in
  • 2. Website : www.enhancelearning.co.in
  • 3. Website : www.enhancelearning.co.in
  • 4. Website : www.enhancelearning.co.in
  • 5. Website : www.enhancelearning.co.in
  • 6. Website : www.enhancelearning.co.in
  • 7. Website : www.enhancelearning.co.in
  • 8. Website : www.enhancelearning.co.in
  • 9. Website : www.enhancelearning.co.in
  • 10. Website : www.enhancelearning.co.in
  • 11. Website : www.enhancelearning.co.in
  • 12. Website : www.enhancelearning.co.in
  • 13. Website : www.enhancelearning.co.in
  • 14. Website : www.enhancelearning.co.in
  • 15. Website : www.enhancelearning.co.in
  • 16. Website : www.enhancelearning.co.in
  • 17. Website : www.enhancelearning.co.in
  • 18. Website : www.enhancelearning.co.in
  • 19. Website : www.enhancelearning.co.in
  • 20. Website : www.enhancelearning.co.in
  • 21. Website : www.enhancelearning.co.in
  • 22. Website : www.enhancelearning.co.in
  • 23. Website : www.enhancelearning.co.in
  • 24. Website : www.enhancelearning.co.in
  • 25. If you want more information aboutE-learning or Enhance Systems, contact us on thefollowing details Website : www.enhancelearning.co.in (feel free to visit our website for demos on our completed projects) Email: prashant.khanna@enhancelearning.co.in learning@enhancelearning.co.in