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Presented by: Rohyt Belani, Phishme
Abstract: In the physical world, the human brain has evolved to avoid danger. The threat of physical pain triggers fear – and we have learned to avoid behavior that causes pain. In the electronic world of email, however, this concept doesn’t translate. Clicking on a malicious link or opening an attachment laced with malware doesn’t cause pain, and often a user won’t even notice anything is wrong after doing it. How then, can we teach fear perception in the electronic world? Is it even possible? In this presentation I’ll discuss how immersive training can key on psychological triggers to teach people to become skeptical email users who not only avoid undesired security behavior but can aid intrusion detection by reporting suspicious emails, helping to mitigate one of the most serious problems in security: slow incident detection times. According to reports from Mandiant and Verizon, average detection time for an incident is in the hundreds of days. A properly trained workforce is not only resilient to phishing attacks, but can improve detection times as well.