Chaos Report • Successful means on-‐.me, on-‐budget, and with all features and func.ons as deﬁned in the ini.al scope; challenged means late, over budget, and/or with less features and func.ons than deﬁned in the ini.al scope; failed means cancelled prior to comple.on, or delivered but never used.Monday, 13 June 2011
Doing the same thing twice and expecting a different outcome is a sign of insanity attrib. Albert EinsteinMonday, 13 June 2011
ce st an e si Sponso Sa e R rship tu ye Leader ra p lo ship tio Em n It’s not the Products! Co Ine Middle Managers? mm ffec igue un tive F at ica Poo tio r Pr ry ns Man ojec i sto agem t H entMonday, 13 June 2011
It is a lack of ‘Focus’ on the People aspects of change.Monday, 13 June 2011
Some Examples Cabramatta Car park $5.9m “Solution Development Toolset Refresh” Negative ROI? Previous ITIL initiatives?Monday, 13 June 2011
Kotters 8 Step Change Model 1. Create a Sense of Urgency 2. Form a Coalition 3. Create a Vision for change 4. Communicate the Vision 5. Remove Obstacles 6. Create Short-term Wins 7. Build on Change 8. Anchor the Changes in Corporate CultureMonday, 13 June 2011
Engage a Change ProfessionalMonday, 13 June 2011
“Strategy without tactics is the slowest route to victory. Tactics without Strategy is the noise before defeat.” Sun TzuMonday, 13 June 2011
Understand how your Organisation does Change.Monday, 13 June 2011
Seek Feedback Set-up feedback mechanismMonday, 13 June 2011
Communication is a two way thing ‘Use Elephants’Monday, 13 June 2011
Understand Your Role in changeMonday, 13 June 2011
10 Suggestions 1. Articulate the Vision 2. Start with the People in mind 3. Use a Structured approach 4. Engage a Change Professional 5. Develop a Change Strategy and associated tactics 6. Understand how your organisation does change 7. Create Feedback Mechanisms 8. Understand your role in change 9. Don’t do it alone, form a guiding coalition 10.Look after yourselfMonday, 13 June 2011
Ensure IT Succeeds into the future Andrew@enduranceit.com.au http://www.enduranceit.com.au twitter: ajfriarMonday, 13 June 2011
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