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Time and Labor Best Practices: Work Smarter!

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Work smarter, not harder! Start building the foundation for Time and Labor utilizing application best practices. In this presentation, we will discuss how to best assess your workforce and apply …

Work smarter, not harder! Start building the foundation for Time and Labor utilizing application best practices. In this presentation, we will discuss how to best assess your workforce and apply industry standards in order to best leverage the system. We will discuss what’s best for your organization: high level or granular reporting and allocation of time, rule and compliance pertaining to processing time, integration points, and leveraging time collection devices in order to allow you to prepare for a successful and productive implementation.

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  • 1. Time and Labor Best Practices: Work Smarter! Laura Tramutolo, November 13, 2013
  • 2. Agenda Building the Foundation Dismantling the Myth Enhancing the Overall Work Experience Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 2
  • 3. Why Emtec? Table Stakes • Proven Methodology & Approach • Competitive Price • Others will say good things (i.e. References) • The ‘right’ people available to do the work • Experience with global delivery Emtec Key Differentiators • • • • • ‘Right Size’ provider of Consulting and Systems Integration services ‘Client for Life’ approach Engage holistically and programmatically Functional business process expertise Ability to connect the dots Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 3
  • 4. Emtec… ‘Big enough to do the work, small enough to care’ EMTEC THE COMPANY • Serving clients for over 46 years • 14 locations, including 8 development centers • Voted One of the Top 100 Places to Work by Crain’s Chicago in 2012 • Our consultants have an average of 14 years of experience. Nearly 45% have advanced certifications • 73% of our PMs, Architects & Consultants worked at Tier 1 consultancies in a previous life • $255M IT Services Provider • Regularly compete & win against larger IT service providers US Locations • Radnor, PA (HQ) • Atlanta, GA • Chicago, IL • Dayton, OH • Fremont, CA • Jacksonville, FL • Herndon, VA • Minneapolis, MN • Springfield, NJ • St. Louis, MO THE WORLD Global Offices • Toronto, Canada • Ottawa, Canada • Pune, India • Bangalore, India Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. • Emtec has completed more than 1,100 Package Application engagements, including: - • Over 1,000 full-time professionals EMTEC AROUND EMTEC SERVICES AT A GLANCE 200+ Oracle ERP clients with more than 415 engagements - 206 EPM / Hyperion & OBIEE clients and 323 engagements - 186 Microsoft clients and more than 255 projects • Emtec is a premier provider of SaaS and Emerging technologies solutions, including 51 Salesforce Clients with more than 75 engagements, Including Sales Cloud, Service Cloud and Custom Cloud • Emtec has performed more than 6.3M hours of application development and maintenance work ranging from Business Analysis to Product Development • Emtec has served more than 565 Infrastructure services clients where we have: - Deployed more than 1.85M servers, personal computers, tablets and mobile devices - Installed or provided more than 925 exabytes of storage (That’s a whole lot…) - Triaged more than 30,000 L1 support incidents - Implemented service management solutions for more than 125 clients 4
  • 5. Emtec’s five practice areas offer focused solutions to help our clients solve complex business & IT challenges From up-front strategy & consulting all the way to application, infrastructure & procurement services, Emtec’s 1,000 professionals are what makes us special, and we invite you to see the difference for yourself. Consulting Services • IT Strategy & Planning • IT Process Improvement OFFERINGS • IT Performance and Governance • Information Management: − Big Data − Business Intelligence − Analytics • Mobility Solutions • Program and Project Management Package Application Services (PAS) Cloud Technologies Application Development & Management Services (ADMS) Infrastructure Services • Oracle − Fusion − EBS − PeopleSoft − EPM : Including Hyperion − OBIEE • Cloud Strategy & Planning • Portfolio Analysis • IT Service Mgmt. • Salesforce.com Solutions − Sales Cloud − Service Cloud − Marketing Cloud − Force.com • Application Advisory Services • Data Center • Business Application Infrastructure • End User Computing • Microsoft − AX and GP − BI − CRM • Workday • Platforms • Package Application: Development, Maintenance & Support • SAP • Functional: HCM, FM, SCM • Cloud Application Development & Technology • Private Virtual Cloud • Cloud Applications • Product Development • Custom Application Development & Maintenance • Mobile solutions • Quality Assurance & Testing Services PRACTICE FACTS • Managed Services, Capacity Management & Staffing Services • SWAT team of 45 highly skilled Strategists, Architects and Consultants • 10 years of experience and more than 75 projects • 180 Specialists, including Project Managers, Architects, Consultants and Analysts • More than 300 ERP & CRM projects completed • Expert team of Big Data, business intelligence and analytics professionals Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. • Specialized team of 25 Strategists, Project Managers, Architects, and Consultants • More than 90% certified • 62 Customers & 112 engagements 5 • Global workforce of nearly 750 associates (approximately 250 associates based in North America) • Provided more than 6.3M hours of application development and maintenance services. • Special expertise in Business Analysis and Testing (among other things) • More than 100 associates providing data center, compute, network and storage related services • Value Add Reseller providing full device lifecycle management services for more than 30 years • IT Service Mgmt. BU having supported more than 70 distinct clients
  • 6. From the Executive suite to Individual Operating units, Emtec services align well with each stakeholder community ENTERPRISE SUITE Business Strategy Managed Services & Outsourcing Advisory Services Analytics SALES & MARKETING Customer Relationship Management Hyperion Workforce Planning Microsoft Dynamics Oracle BI Apps / OBIEE Salesforce PeopleSoft / Oracle ERP BI / Analytics FINANCE HUMAN RESOURCES Microsoft Dynamics Workday Enterprise Performance Management Including: TECHNOLOGY Advisory Services  Hyperion Budget & Planning Application Development & Maintenance services (ADMS)  Hyperion Financial Management Business Intelligence & Big Data  Hyperion Essbase / Planning Cloud Strategy and Implementation Oracle BI Apps / OBIEE PeopleSoft / Oracle ERP Microsoft Dynamics OPERATIONS Hyperion Essbase / Planning Oracle BI / OBIEE PeopleSoft / Oracle ERP Microsoft BI Microsoft Dynamics Independent Verification & Validation (IV&V) Infrastructure Services Managed Services SAP IT Service Management (ITSM) Procurement Services Our portfolio of business and technology services provides our clients with a seamless integration of information and solutions so that every business owner has the highest quality of operational and strategic data. Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 6
  • 7. A snapshot of clients who have leveraged Emtec’s services “At its core, the Emtec experience is about exceptional service — for our clients, partners and associates. We are passionate about delivering the best technology-empowered business solutions and having fun while doing it.” Dinesh Desai, Chairman & CEO Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 7
  • 8. Building the Foundation
  • 9. Time and Labor Process Overview Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 9
  • 10. Building the Foundation • Creating the “Blueprint” • Draw it before you build it – Expectation, end result – Start with the basic requirements – What are the drivers? – Regulations, Compliance – Geography – Bargaining Units, Business Units – Workforce • Defining Time Reporters – Exempt, Nonexempt, Hourly and Salaried • Type of time being reported or captured • Method of time collection • Pass Time to Payroll • Workgroups and Taskgroups – Compensation – Allocation • Change Management – Early notification – Feedback Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 10
  • 11. Building the Foundation – Required Set Up and Optional Set Up Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 11
  • 12. Building the Foundation – Defining Time Reporters • Salaried, Exempt, Salaried Nonexempt • Hourly, Nonexempt –Exception Reporters –Positive Reporters • can also be positive reporters –Punch –Elapsed • can also report elapsed time –Schedules –Schedules • Standard 40 hour work week • Variables –Labor dilution and distribution –Labor Distribution –Workgroups and Taskgroups –Workgroups and Taskgroups –Report Exception time (other than “Regular” & Overtime) –All time being captured/reported –Web clock, online timesheet, schedules –Time passed to Payroll –Time Clocks, online timesheet, schedules –Time passed to Payroll? Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 12
  • 13. Building the Foundation – Workgroups and Taskgroups • Workgroups • Taskgroups –One per Empl Record –One per Empl Record –Exception or Positive reporters –Categories (Entities) • Ability to drill down –Time Reporting Codes –Default Task profile • Paid vs. Unpaid • Hired into –Rules –Additional Task profiles –Schedules • Project based –Approvals • Task based Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 13
  • 14. Dismantling the Myth
  • 15. Dismantling the Myth • Simply a “Tool” • Built to your organization’s requirements – Expectation, end result – Required vs. optional – What are the drivers? – Regulations, Compliance – Geography – Bargaining Units, Business Units – Workforce • High-level or granular reporting – Type of organization • Assembly • Office • Dynamic or Static • “Need to Have vs. Nice to Have” – Start with the basics – Project-based, budget-based allocation Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 15
  • 16. Dismantling the Myth – Do I need all of this? Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 16
  • 17. Enhancing the Overall Work Experience
  • 18. Enhancing the Overall Work Experience – Leverage the System • Assumption: One or more of the above modules are currently in place for integration with Time and Labor. Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 18
  • 19. THANK YOU FOR YOUR TIME Please visit us online at www.emtecinc.com