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Time and Labor Best Practices: Work Smarter!
Laura Tramutolo, November 13, 2013
Agenda

Building the Foundation

Dismantling the Myth

Enhancing the Overall Work Experience

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

2
Why Emtec?

Table Stakes
• Proven Methodology & Approach
• Competitive Price
• Others will say good things (i.e. References)
• The ‘right’ people available to do the work
• Experience with global delivery

Emtec Key Differentiators
•
•
•
•
•

‘Right Size’ provider of Consulting and Systems Integration services
‘Client for Life’ approach
Engage holistically and programmatically
Functional business process expertise
Ability to connect the dots

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

3
Emtec… ‘Big enough to do the work, small enough to care’
EMTEC THE COMPANY
• Serving clients for over 46 years
• 14 locations, including 8 development centers
• Voted One of the Top 100 Places to Work by Crain’s
Chicago in 2012
• Our consultants have an average of 14 years of
experience. Nearly 45% have advanced certifications
• 73% of our PMs, Architects & Consultants worked at Tier
1 consultancies in a previous life
• $255M IT Services Provider
• Regularly compete & win against larger IT service
providers

US Locations
• Radnor, PA (HQ)
• Atlanta, GA
• Chicago, IL
• Dayton, OH
• Fremont, CA
• Jacksonville, FL
• Herndon, VA
• Minneapolis, MN
• Springfield, NJ
• St. Louis, MO

THE

WORLD

Global Offices
• Toronto, Canada
• Ottawa, Canada
• Pune, India
• Bangalore, India

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

• Emtec has completed more than 1,100 Package Application
engagements, including:
-

• Over 1,000 full-time professionals

EMTEC AROUND

EMTEC SERVICES AT A GLANCE

200+ Oracle ERP clients with more than 415 engagements

-

206 EPM / Hyperion & OBIEE clients and 323 engagements

-

186 Microsoft clients and more than 255 projects

• Emtec is a premier provider of SaaS and Emerging
technologies solutions, including 51 Salesforce Clients with
more than 75 engagements, Including Sales Cloud, Service
Cloud and Custom Cloud
• Emtec has performed more than 6.3M hours of application
development and maintenance work ranging from Business
Analysis to Product Development
• Emtec has served more than 565 Infrastructure services
clients where we have:
-

Deployed more than 1.85M servers, personal computers, tablets
and mobile devices

-

Installed or provided more than 925 exabytes of storage
(That’s a whole lot…)

-

Triaged more than 30,000 L1 support incidents

-

Implemented service management solutions for more than 125
clients

4
Emtec’s five practice areas offer focused solutions to help our clients solve
complex business & IT challenges
From up-front strategy & consulting all the way to application, infrastructure & procurement services,
Emtec’s 1,000 professionals are what makes us special, and we invite you to see the difference for yourself.

Consulting Services

• IT Strategy & Planning
• IT Process Improvement

OFFERINGS

• IT Performance and
Governance
• Information Management:
− Big Data
− Business Intelligence
− Analytics

• Mobility Solutions
• Program and Project
Management

Package Application
Services (PAS)

Cloud Technologies

Application
Development &
Management Services
(ADMS)

Infrastructure
Services

• Oracle
− Fusion
− EBS
− PeopleSoft
− EPM : Including Hyperion
− OBIEE

• Cloud Strategy & Planning

• Portfolio Analysis

•

IT Service Mgmt.

• Salesforce.com Solutions
− Sales Cloud
− Service Cloud
− Marketing Cloud
− Force.com

• Application Advisory
Services

•

Data Center

•

Business Application
Infrastructure

•

End User Computing

• Microsoft
− AX and GP
− BI
− CRM

• Workday

•

Platforms

• Package Application:
Development, Maintenance
& Support

• SAP
• Functional: HCM, FM, SCM

• Cloud Application
Development
& Technology
• Private Virtual Cloud
• Cloud Applications

• Product Development
• Custom Application
Development & Maintenance

• Mobile solutions
• Quality Assurance & Testing
Services

PRACTICE FACTS

• Managed Services, Capacity
Management & Staffing
Services
• SWAT team of 45 highly
skilled Strategists, Architects
and Consultants
• 10 years of experience and
more than 75 projects

• 180 Specialists, including
Project Managers, Architects,
Consultants and Analysts
• More than 300 ERP & CRM
projects completed
• Expert team of Big Data,
business intelligence and
analytics professionals

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

• Specialized team of 25
Strategists, Project Managers,
Architects, and Consultants
• More than 90% certified
• 62 Customers & 112
engagements

5

• Global workforce of nearly 750
associates (approximately 250
associates based in North
America)
• Provided more than 6.3M
hours of application
development and
maintenance services.
• Special expertise in Business
Analysis and Testing (among
other things)

• More than 100 associates
providing data center,
compute, network and storage
related services
• Value Add Reseller providing
full device lifecycle
management services for
more than 30 years
• IT Service Mgmt. BU having
supported more than 70
distinct clients
From the Executive suite to Individual Operating units, Emtec services align
well with each stakeholder community
ENTERPRISE SUITE
Business Strategy
Managed Services &
Outsourcing
Advisory Services

Analytics

SALES & MARKETING
Customer Relationship
Management

Hyperion Workforce
Planning

Microsoft Dynamics

Oracle BI Apps / OBIEE

Salesforce

PeopleSoft / Oracle ERP

BI / Analytics

FINANCE

HUMAN RESOURCES

Microsoft Dynamics

Workday

Enterprise Performance
Management Including:

TECHNOLOGY
Advisory Services

 Hyperion Budget &
Planning

Application Development
& Maintenance services
(ADMS)

 Hyperion Financial
Management

Business Intelligence &
Big Data

 Hyperion Essbase /
Planning

Cloud Strategy and
Implementation

Oracle BI Apps / OBIEE
PeopleSoft / Oracle ERP
Microsoft Dynamics

OPERATIONS
Hyperion Essbase /
Planning
Oracle BI / OBIEE
PeopleSoft / Oracle ERP

Microsoft BI
Microsoft Dynamics

Independent Verification
& Validation (IV&V)
Infrastructure Services

Managed Services

SAP

IT Service Management
(ITSM)
Procurement Services

Our portfolio of business and technology services provides our clients with a seamless integration of information and
solutions so that every business owner has the highest quality of operational and strategic data.
Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

6
A snapshot of clients who have leveraged Emtec’s services
“At its core, the Emtec experience is about exceptional service — for our clients, partners and associates. We are
passionate about delivering the best technology-empowered business solutions and having fun while doing it.”
Dinesh Desai, Chairman & CEO

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

7
Building the Foundation
Time and Labor Process Overview

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

9
Building the Foundation
• Creating the “Blueprint”
• Draw it before you build it
– Expectation, end result
– Start with the basic requirements
– What are the drivers?
– Regulations, Compliance
– Geography
– Bargaining Units, Business Units
– Workforce

• Defining Time Reporters
– Exempt, Nonexempt, Hourly and Salaried
• Type of time being reported or captured
• Method of time collection
• Pass Time to Payroll

• Workgroups and Taskgroups
– Compensation
– Allocation

• Change Management
– Early notification
– Feedback

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

10
Building the Foundation – Required Set Up and Optional Set Up

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

11
Building the Foundation – Defining Time Reporters

• Salaried, Exempt, Salaried Nonexempt

• Hourly, Nonexempt

–Exception Reporters

–Positive Reporters

• can also be positive reporters

–Punch

–Elapsed

• can also report elapsed time

–Schedules

–Schedules

• Standard 40 hour work week

• Variables

–Labor dilution and distribution

–Labor Distribution

–Workgroups and Taskgroups

–Workgroups and Taskgroups

–Report Exception time (other than “Regular” &
Overtime)

–All time being captured/reported

–Web clock, online timesheet, schedules

–Time passed to Payroll

–Time Clocks, online timesheet, schedules

–Time passed to Payroll?

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

12
Building the Foundation – Workgroups and Taskgroups

• Workgroups

• Taskgroups

–One per Empl Record

–One per Empl Record

–Exception or Positive reporters

–Categories (Entities)
• Ability to drill down

–Time Reporting Codes

–Default Task profile

• Paid vs. Unpaid

• Hired into

–Rules

–Additional Task profiles

–Schedules

• Project based

–Approvals

• Task based

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

13
Dismantling the Myth
Dismantling the Myth
• Simply a “Tool”
• Built to your organization’s requirements
– Expectation, end result
– Required vs. optional
– What are the drivers?
– Regulations, Compliance
– Geography
– Bargaining Units, Business Units
– Workforce

• High-level or granular reporting
– Type of organization
• Assembly
• Office
• Dynamic or Static

• “Need to Have vs. Nice to Have”
– Start with the basics
– Project-based, budget-based allocation

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

15
Dismantling the Myth – Do I need all of this?

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

16
Enhancing the Overall Work Experience
Enhancing the Overall Work Experience – Leverage the System

• Assumption: One or more of the above modules are currently in place for
integration with Time and Labor.

Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.

18
THANK YOU FOR YOUR TIME
Please visit us online at www.emtecinc.com

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Time and Labor Best Practices: Work Smarter!

  • 1. Time and Labor Best Practices: Work Smarter! Laura Tramutolo, November 13, 2013
  • 2. Agenda Building the Foundation Dismantling the Myth Enhancing the Overall Work Experience Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 2
  • 3. Why Emtec? Table Stakes • Proven Methodology & Approach • Competitive Price • Others will say good things (i.e. References) • The ‘right’ people available to do the work • Experience with global delivery Emtec Key Differentiators • • • • • ‘Right Size’ provider of Consulting and Systems Integration services ‘Client for Life’ approach Engage holistically and programmatically Functional business process expertise Ability to connect the dots Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 3
  • 4. Emtec… ‘Big enough to do the work, small enough to care’ EMTEC THE COMPANY • Serving clients for over 46 years • 14 locations, including 8 development centers • Voted One of the Top 100 Places to Work by Crain’s Chicago in 2012 • Our consultants have an average of 14 years of experience. Nearly 45% have advanced certifications • 73% of our PMs, Architects & Consultants worked at Tier 1 consultancies in a previous life • $255M IT Services Provider • Regularly compete & win against larger IT service providers US Locations • Radnor, PA (HQ) • Atlanta, GA • Chicago, IL • Dayton, OH • Fremont, CA • Jacksonville, FL • Herndon, VA • Minneapolis, MN • Springfield, NJ • St. Louis, MO THE WORLD Global Offices • Toronto, Canada • Ottawa, Canada • Pune, India • Bangalore, India Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. • Emtec has completed more than 1,100 Package Application engagements, including: - • Over 1,000 full-time professionals EMTEC AROUND EMTEC SERVICES AT A GLANCE 200+ Oracle ERP clients with more than 415 engagements - 206 EPM / Hyperion & OBIEE clients and 323 engagements - 186 Microsoft clients and more than 255 projects • Emtec is a premier provider of SaaS and Emerging technologies solutions, including 51 Salesforce Clients with more than 75 engagements, Including Sales Cloud, Service Cloud and Custom Cloud • Emtec has performed more than 6.3M hours of application development and maintenance work ranging from Business Analysis to Product Development • Emtec has served more than 565 Infrastructure services clients where we have: - Deployed more than 1.85M servers, personal computers, tablets and mobile devices - Installed or provided more than 925 exabytes of storage (That’s a whole lot…) - Triaged more than 30,000 L1 support incidents - Implemented service management solutions for more than 125 clients 4
  • 5. Emtec’s five practice areas offer focused solutions to help our clients solve complex business & IT challenges From up-front strategy & consulting all the way to application, infrastructure & procurement services, Emtec’s 1,000 professionals are what makes us special, and we invite you to see the difference for yourself. Consulting Services • IT Strategy & Planning • IT Process Improvement OFFERINGS • IT Performance and Governance • Information Management: − Big Data − Business Intelligence − Analytics • Mobility Solutions • Program and Project Management Package Application Services (PAS) Cloud Technologies Application Development & Management Services (ADMS) Infrastructure Services • Oracle − Fusion − EBS − PeopleSoft − EPM : Including Hyperion − OBIEE • Cloud Strategy & Planning • Portfolio Analysis • IT Service Mgmt. • Salesforce.com Solutions − Sales Cloud − Service Cloud − Marketing Cloud − Force.com • Application Advisory Services • Data Center • Business Application Infrastructure • End User Computing • Microsoft − AX and GP − BI − CRM • Workday • Platforms • Package Application: Development, Maintenance & Support • SAP • Functional: HCM, FM, SCM • Cloud Application Development & Technology • Private Virtual Cloud • Cloud Applications • Product Development • Custom Application Development & Maintenance • Mobile solutions • Quality Assurance & Testing Services PRACTICE FACTS • Managed Services, Capacity Management & Staffing Services • SWAT team of 45 highly skilled Strategists, Architects and Consultants • 10 years of experience and more than 75 projects • 180 Specialists, including Project Managers, Architects, Consultants and Analysts • More than 300 ERP & CRM projects completed • Expert team of Big Data, business intelligence and analytics professionals Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. • Specialized team of 25 Strategists, Project Managers, Architects, and Consultants • More than 90% certified • 62 Customers & 112 engagements 5 • Global workforce of nearly 750 associates (approximately 250 associates based in North America) • Provided more than 6.3M hours of application development and maintenance services. • Special expertise in Business Analysis and Testing (among other things) • More than 100 associates providing data center, compute, network and storage related services • Value Add Reseller providing full device lifecycle management services for more than 30 years • IT Service Mgmt. BU having supported more than 70 distinct clients
  • 6. From the Executive suite to Individual Operating units, Emtec services align well with each stakeholder community ENTERPRISE SUITE Business Strategy Managed Services & Outsourcing Advisory Services Analytics SALES & MARKETING Customer Relationship Management Hyperion Workforce Planning Microsoft Dynamics Oracle BI Apps / OBIEE Salesforce PeopleSoft / Oracle ERP BI / Analytics FINANCE HUMAN RESOURCES Microsoft Dynamics Workday Enterprise Performance Management Including: TECHNOLOGY Advisory Services  Hyperion Budget & Planning Application Development & Maintenance services (ADMS)  Hyperion Financial Management Business Intelligence & Big Data  Hyperion Essbase / Planning Cloud Strategy and Implementation Oracle BI Apps / OBIEE PeopleSoft / Oracle ERP Microsoft Dynamics OPERATIONS Hyperion Essbase / Planning Oracle BI / OBIEE PeopleSoft / Oracle ERP Microsoft BI Microsoft Dynamics Independent Verification & Validation (IV&V) Infrastructure Services Managed Services SAP IT Service Management (ITSM) Procurement Services Our portfolio of business and technology services provides our clients with a seamless integration of information and solutions so that every business owner has the highest quality of operational and strategic data. Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 6
  • 7. A snapshot of clients who have leveraged Emtec’s services “At its core, the Emtec experience is about exceptional service — for our clients, partners and associates. We are passionate about delivering the best technology-empowered business solutions and having fun while doing it.” Dinesh Desai, Chairman & CEO Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 7
  • 9. Time and Labor Process Overview Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 9
  • 10. Building the Foundation • Creating the “Blueprint” • Draw it before you build it – Expectation, end result – Start with the basic requirements – What are the drivers? – Regulations, Compliance – Geography – Bargaining Units, Business Units – Workforce • Defining Time Reporters – Exempt, Nonexempt, Hourly and Salaried • Type of time being reported or captured • Method of time collection • Pass Time to Payroll • Workgroups and Taskgroups – Compensation – Allocation • Change Management – Early notification – Feedback Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 10
  • 11. Building the Foundation – Required Set Up and Optional Set Up Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 11
  • 12. Building the Foundation – Defining Time Reporters • Salaried, Exempt, Salaried Nonexempt • Hourly, Nonexempt –Exception Reporters –Positive Reporters • can also be positive reporters –Punch –Elapsed • can also report elapsed time –Schedules –Schedules • Standard 40 hour work week • Variables –Labor dilution and distribution –Labor Distribution –Workgroups and Taskgroups –Workgroups and Taskgroups –Report Exception time (other than “Regular” & Overtime) –All time being captured/reported –Web clock, online timesheet, schedules –Time passed to Payroll –Time Clocks, online timesheet, schedules –Time passed to Payroll? Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 12
  • 13. Building the Foundation – Workgroups and Taskgroups • Workgroups • Taskgroups –One per Empl Record –One per Empl Record –Exception or Positive reporters –Categories (Entities) • Ability to drill down –Time Reporting Codes –Default Task profile • Paid vs. Unpaid • Hired into –Rules –Additional Task profiles –Schedules • Project based –Approvals • Task based Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 13
  • 15. Dismantling the Myth • Simply a “Tool” • Built to your organization’s requirements – Expectation, end result – Required vs. optional – What are the drivers? – Regulations, Compliance – Geography – Bargaining Units, Business Units – Workforce • High-level or granular reporting – Type of organization • Assembly • Office • Dynamic or Static • “Need to Have vs. Nice to Have” – Start with the basics – Project-based, budget-based allocation Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 15
  • 16. Dismantling the Myth – Do I need all of this? Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 16
  • 17. Enhancing the Overall Work Experience
  • 18. Enhancing the Overall Work Experience – Leverage the System • Assumption: One or more of the above modules are currently in place for integration with Time and Labor. Emtec, Inc. Proprietary & Confidential. All rights reserved 2013. 18
  • 19. THANK YOU FOR YOUR TIME Please visit us online at www.emtecinc.com