Recruitment

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This ppt will help you in knowing the recuitment process of a BPO named sutherland..

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  • The interdependence of HRM with finance, marketing, R&D, and productions management makes it a CRITICAL player in developing organizational STRATEGY Major O
  • Recruitment

    1. 1. Human Resources Management -An Introduction Prof. Afreen Parkar AIAIMS
    2. 2. Human Resources Research & Development, Engineering Management Marketing Materials, Production, and/or Services Management Finance Major Organizational Subsystems
    3. 3. HRM -Definition <ul><li>Managing the functions = Goals Organizational Individual </li></ul><ul><li>Social </li></ul><ul><li>Personnel Management & HRM </li></ul><ul><li>Similar terms: </li></ul><ul><ul><li>HRD </li></ul></ul><ul><ul><li>Labour Mgmt </li></ul></ul><ul><ul><li>Personnel Mgmt </li></ul></ul><ul><ul><li>Human Asset Mgmt </li></ul></ul>
    4. 4. Scope <ul><li>Previously: Employment </li></ul><ul><li>Payment </li></ul><ul><li>Labour Relations </li></ul><ul><li>Modern: SHRM </li></ul><ul><li>Employment </li></ul><ul><li>Payment/Compensation </li></ul><ul><li>Labour Relations </li></ul><ul><li>Maintenance </li></ul><ul><li>Motivation </li></ul><ul><li>Recent Dvpmt. </li></ul><ul><li>Participative Mgmt. </li></ul>
    5. 5. Objectives: <ul><li>Organizational objs. Individual objs. Societal objs. </li></ul><ul><ul><li>Survial Satisfaction Fair Employment </li></ul></ul><ul><ul><li>Growth Security </li></ul></ul><ul><ul><li>Dvpmt Salary </li></ul></ul><ul><li>HRM Objectives at Wipro: </li></ul><ul><ul><li>To respect the individual, as people are the greatest asset. </li></ul></ul><ul><ul><li>To govern individual and company relationships with the highest standard of conduct and integrity. </li></ul></ul><ul><ul><li>To be close to the customer through employees. </li></ul></ul><ul><ul><li>To achieve and maintain leadership in people management. </li></ul></ul>
    6. 6. HRM Functions <ul><li>Operative fns. </li></ul><ul><li>Human Resource Planning </li></ul><ul><li>Analyzing Jobs </li></ul><ul><li>Recruiting </li></ul><ul><li>Selecting </li></ul><ul><li>Appraising </li></ul><ul><li>Training </li></ul><ul><li>Developing </li></ul><ul><li>Compensating </li></ul><ul><li>Benefits </li></ul><ul><li>Work Environment </li></ul><ul><li>Managerial fns. </li></ul><ul><li>Planning </li></ul><ul><li>Organizing </li></ul><ul><li>Directing </li></ul><ul><li>Controlling </li></ul>
    7. 7. How HR Functions Relate to HR Activities The Acquisition of Human Resources Planning Analyzing Jobs Recruitment Selection The Development of Human Resources Appraising Training Developing The Rewarding of Human Resources Compensating (Wages & Salaries) (Incentives) The Maintenance of Human Resources Employee Benefits Safety & Health Labor Relations
    8. 8. Organization Design <ul><li>Line Relationship </li></ul><ul><ul><li>Authority & Responsibility </li></ul></ul><ul><ul><li>Giving or receining instructions or orders </li></ul></ul><ul><li>Staff Relationship </li></ul><ul><ul><li>Securing advice & help </li></ul></ul>
    9. 9. Role of an HR Manager Welfare Role HR Manger Legal Role Administrative Role Personnel Role Advisory Rec. & Selectn T&D Assessment Managing Services Motivation Counseling Research Compensation Incentives Maintenance Time-keeping Grievance handling Settlement of disputes Discipline
    10. 10. Competitive Challenges for HRM <ul><li>Managing Change </li></ul><ul><li>Cultural Diversity </li></ul><ul><li>Work & Family Issues </li></ul><ul><li>Developing Human Capital </li></ul><ul><li>Globalization </li></ul><ul><li>Mergers & Takeovers </li></ul><ul><li>Downsizing & Layoffs </li></ul><ul><li>Quality & Teamwork </li></ul><ul><li>Advances in Technology </li></ul><ul><li>Continuous Quality Improvement </li></ul>
    11. 11. Layoffs
    12. 12. How not to communicate a firing . . .
    13. 13. <ul><li>Thankyou </li></ul>

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