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The admission process at TriStar StoneCrest Medical Center in Smyrna, Tennessee, was taking over three hours, leaving patients boarding in the emergency department (E.D.) and slowing throughput.
To bring boarding time to a minimum, the hospital utilized EmCare®’s proprietary Door-to-Discharge™ (D2D™) service with Rapid Admission Process & Gap Orders™ (RAP&GO™) evidence-based software. The technology behind the RAP&GO system has made it easy for the E.D. physicians and hospitalists to communicate about patient admissions, provide timely service and better care. In addition, by simultaneously notifying all who are involved in the admission process, RAP&GO has further helped reduce disposition–to–admit times — saving patients about two hours of E.D. boarding.