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BPMN tutorial – BPMN 2

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What is BPMN? BPMN is a widely understood method of diagramming business process flows. Try our BPMN shape library and quickly share with co-workers.

What is BPMN? BPMN is a widely understood method of diagramming business process flows. Try our BPMN shape library and quickly share with co-workers.

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  • 1. BPMN Tutorial – BPMN 2.0 Tutorial
  • 2. The Basics of BPMN BPMN diagrams may look confusing at first glance, but with the right resources, they're surprisingly simple to make. Follow these steps to create one of your own. Built specifically for creating BPMN charts and other business diagrams, Lucidchart is both intuitive and powerful. Use Lucidchart to make and share professional-looking diagrams from your browser.
  • 3. How to Make a BPMN Diagram • You’ll need a basic understanding of what BPMN is. • You may also want to have a BPMN symbols guide on hand to check the meaning of symbols and their attributes. • When you have the necessary tools—including a diagramming program like Lucidchart—it's time to get started.
  • 4. LIST PROCESS STEPS 1. Decide which business process in your organization you'd like to diagram. 2. Then record each step that occurs in that process. 3. Make sure to take into account all factors, decisions, and possible relationships that contribute to the workflow.
  • 5. ADD SHAPES AND SYMBOLS 1. Start with the first event. For example, you might be representing a process triggered by a customer's actions. 2. In this case, the customer's initiation of the process is the first event. 3. In Lucidchart, you can simply drag a Start Event shape from the toolbox to the canvas.
  • 6. ADD SUBSEQUENT STEPS 1. Draw lines and add symbols to build out the rest of the process. To ensure that you're covering every step, consider questions like, • What happens when the customer initiates this process? • How do the customer's actions affect other parts of the organization, like the help desk or the sales department? • When do other factors and people enter the flow? Which options or new paths do they provide?
  • 7. BPMN Example
  • 8. Creating a Polished BPMN Chart • BPMN diagrams can become unnecessarily complicated when they are disorganized. • While BPMN has many symbols and options, it's still possible to create an attractive, easy-to-read chart. • Read on for some useful tips on keeping your diagrams organized.
  • 9. ALIGNMENT • Be sure to align all of your business process objects on the appropriate level. • Interactions can branch off from the main line. • Generally, the main process is aligned horizontally, with associated symbols added vertically.
  • 10. FORMATTING • Place the diagram on a canvas that's not too small or too large. • This will be helpful when you've created a busy diagram—your diagram will flow properly on a single level instead of looking cluttered. • Space all objects and lines consistently. Keep everything spaced evenly so your chart is easy to read.
  • 11. COLOR & TEXT • Keep your formatting preferences consistent, since unnecessary fonts, explanations, or colors can be confusing. • Try to add new elements only if they add to the overall understanding of the business process.
  • 12. Resources • See Lucid U for examples and tutorials on BPMN and other diagram types. • Try the Lucidchart demo for free!