Overview of Buddy, who we are, the thinking behind it, some of the features & benefits, why & how it works & film
The thinking. We live in a digital age, but the use of technology in the NHS is all about treatment (e.g. keyhole surgery) and managing patient data (e.g. NPfIT). Little is about communicating with and empowering SUs. But, we all live in age where the internet & text messaging is widely used in society. Indeed, there is whole world of iPads, Smart phones & apps – many of which are about mental well-being. But, they are virtually all separate from the care provided by the NHS. Our vision is to bring these worlds together and develop digital solutions which work with services and Sus to the benefit of all.
So what does buddy do?
Some of the key benefits – e-diary = insight into users’ life (& more reliable than manual diaries – not filtered by the mood of the user on the day that you’re talking to them) – users encouraged to plan what they want to talk about in sessions (more efficeint) – reminder system (even GPs) – action planning reminders
Therapy services in a digital world
The challenge – the future is bridging formal & informal care• In a digital world, public services remain analogue in engaging & supporting clients• We bring together services, self-care & digital tools to improve outcomes• Statutory services can benefit from cheaper, accessible consumer technologies• Technology can benefit from the professional/user skills & experience to build better apps
The Innovation Buddy is an SMS and web-based self-care tools that supports people with mental health issues better understand and improve the relationship between what they do and how they feelFeatures:• Daily digital diary - users record their daily activities and mood ratings & share it electronically with their professional• Analysis tools - helps users understand how what they do influences how they feel• Behaviour change tools – users & professionals set & receive timely goal reminders by SMS• Session planning- remind users of appointments & empower them to set the agenda
The Benefits• For service users: – Empowering & encourages proactive solutions – Personal but persistent – Discreet & non-stigmatising• For professionals/services: – Rich insight into client’s life between sessions – Sessions more focused on client’s needs – Provides simple behavioural activation tools to promote more effective recovery – Reduces Did not Attend rates by reminding users of their appointmentsIn a nutshell: Users are happier, the life of clinicians is easier and services are more efficient!