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Gerry McGovern - Intranets Norway 2010
 

Gerry McGovern - Intranets Norway 2010

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Case studies of value driven intranets form Microsoft, Tetra Pak etc, showing how they use the task management approach to deliver value.

Case studies of value driven intranets form Microsoft, Tetra Pak etc, showing how they use the task management approach to deliver value.

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  • how to prove to senior management that your intranet is delivering real value to the organization ved Gerry McGovernviser et rykende ferskt intranettkonsept utviklet for Pfizer Sverige. Slik finner du ut hva dine kollegaer virkelig ønsker, og hvordan du kan gjøre arbeidsdagen til de ansatte litt enklere.
  • More clients would use the site if it contained the information they need and aligned to their mental modelSite does more heavy lifting and information routing for low-risk, repeated task. As a result… Clients get faster answers LCA staff has time back for higher-value tasks Department saves money The inquiries that DO come through are more qualified

Gerry McGovern - Intranets Norway 2010 Gerry McGovern - Intranets Norway 2010 Presentation Transcript