Enrterprise Apps Cio Summit 2009pdf

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Enrterprise Apps Cio Summit 2009pdf

  1. 1. Enterprise Applications scenarios 2009 What’s next? Einat Shimoni VP & Senior Analyst 1 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  2. 2. My Topics 2 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  3. 3. All will be covered in STKI Summit 2009 3 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 74 444 74 www.stki.info
  4. 4. Presentation Agenda Major changes in Enterprise Applications 1 Technologies Maturity Model 2009 2 Technologies categorization 3 What are the most important apps areas for 2009? 4 Application “Mashups” 5 Considering alternative application models 6 4 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  5. 5. IT Services Families Reduce Expenses Increase Revenues Increase Increase Increase Increase Increase governance, process process Cut costs customer business regulation & Intelligence efficiency stickiness agility risk mng. Regulation Active BI Green IT Social CRM BSC compliance CXO DC Tech: virtualization Analytical BPM management BPM/BPA etc. CRM tools Customer Supply chain Innovation IT Employee Productivity Experience intelligence support tools Governance Management IT Sourcing models IT portfolio management 5 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  6. 6. Changes in Enterprise Applications • Organizations will require applications that are easy to use, and quick to integrate • Only projects with proven ROI will be considered • Focus (dangerously) shifts to cost-cutting, and moves away from innovation • New application consumption models: • Open source software • Cloud and SaaS • Subscription based pricing 6 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  7. 7. Technologies Maturity Model 2009 Business Value BPM Investment Active Collab. Web to make money BI 2.0 CRM Balanced Data IT+business ERP 2 Cut costs, Increase Scorecard Governance, Project MDM productivity Oper. Pure CRM Business Tactic Ent. BI Project Search ECM Commodity IT ERP1 Services Size of figure = complexity/ cost of project Financial Investment Non- sector Finance for regulations reg. sectors reg. Using Implementing Looking Market Maturity 7 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  8. 8. From non-discretionary to discretionary Non- Discretionary discretionary 8 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  9. 9. Technologies Categorization 2009 Business Value Balanced Revenues Increase BPM Scorecard Investment to make money Active BI Innovation support ERP 2 Financial “Classic Investment tools Reduce planning Costss BI” to cut costs & services Oper. Increase CRM productivity Dashboards Changes in Core Apps Commodity IT ERP ECM Portals Maint Services Expenses Finance Investment sectors for regulations reg. Core & Needed Optional Value Growth Transform Operations Enhancements Enhancements Non-Discretionally Discretionally 9 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  10. 10. Preparing for Post-Recession: BPM • To support product and service innovation, and quicker time to market Collaborative CRM • To promote the customer experience across all channels Financial BI • To help your CFO gain more control & visibility (and getting rid of all these excells) Active BI • To get more wisdom into processes Balanced Scorecard • For visibility and control Tools that support Innovation • To promote and support CONSTANT innovation 10 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  11. 11. Increase customer stickiness Customer Centric Innovation From “suggestion box” to interactive ideas sharing 11 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  12. 12. New business needs • What will post-recession businesses look like? • Need to mass-customize, not mass-produce • Move from global to local businesses • The business process will be the differentiator • Minimize and manage real risks (rather then comply with…) 12 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  13. 13. New Applications = Services Mashups T6 T2 T1 T3 T8 T7 T5 T4 Gateway T8 T7 T2 T7 T8 T6 T3 T1 T1 T5 T4 T2 T3 T4 T5 T6 Applications Infrastructure Services Services Puzzle Builder All Rights Reserved 2008@STKI Moshav Bnei Zion, Israel +972 9 790 7000 www.stki.info 13
  14. 14. What is Cloud Software? Cloud services = More options for Mashups Delivering computing services via the Internet Source: Appistry 14 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  15. 15. SaaS: The “Long-Tail” of applications # of Marketplace providers Source: Gogrid 15 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  16. 16. Most common SaaS • Applications that have a “network effect” Travel management Social software • Niche/Point-solutions • Commodity IT services • Solutions that are easily separated from others 16 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  17. 17. And it is going quite well ! Source: Cutter 2008 SaaS survey 17 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  18. 18. SaaS Adoption Criteria Source: Cutter 18 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  19. 19. Cloud in the Software industry: Life Cycle ASP SaaS Cloud • Vendor controls the data • Vendor controls the data • Platform-Centric • Single instance “Vanilla” • No access to core components of •User controls the data • Fully-customized software software, no customization the solution • … ASP wasn’t a bad idea, • Multitenant, one-to-many • Will become more • Semi-customized software widespread in businesses, it had BAD timing • Will become more suitable for or for “heavy” processes consumers, or for “lightweight” processes 19 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  20. 20. Open Source Applications in Israel? • From STKI Israel IT Survey 2008: Most Israeli orgs prefer “proprietary” SW Most aren’t using or considering Open Source applications Except High Tech companies that DO plan to increase OS apps usage. Will this change in 2009? 20 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  21. 21. Open Source Applications worldwide • OS applications used by 65% of global enterprises Have you deployed Open Source Applications? 2007 2008 Yes 51% 65% No 49% 35% Main Reasons: Cost cutting Closeness to business needs – better functionality! Source: Cutter IT Survey 2008 21 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  22. 22. Major Benefits adopting OSS (Source: OpenIT, Actuate survey) Which of the following does your company see as the major benefits of adopting OSS ? Source: Open IT, Annual Open Source Survey for 2008, September 29, 2008 22 2 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  23. 23. Open Source Software Pricing Price of a WCM project based on open source CAN BE 15-20% cheaper But will not always be the best choice Source: Water & Stone 23 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  24. 24. Subscription Pricing: 24 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  25. 25. Bottom Lines: • The challenge: finding the right mix between Apps that enable cost cutting Apps that increase efficiency Apps that grow the business Apps that will help transform the business • How? Consider new models now available in enterprise apps: SaaS for “long-tail” innovative applications  Subscription based pricing will be much more available  Open Source for areas with internal IT/WCM  Create a mashup-ready environment 25 All Rights Reserved @STKI Moshav Bnei Zion, Israel +972 9 7907000 www.stki.info
  26. 26. More insights and on this topic: www.einatstki.blogspot.com
  27. 27. Thank You! Einat Shimoni VP & Senior Analyst www.einatstki.blogspot.com 27

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