Experience Design Works Intro

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A brief introduction to my consulting firm, Experience Design Works, April 2012.

A brief introduction to my consulting firm, Experience Design Works, April 2012.

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  • 1. Our Mission:We are an innovation consulting firmdedicated to transforming highereducation by using ExperienceAnalysis & Design to guide highereducation institutions and edupreneursthrough program and productdevelopment using a deep, data-driven understanding of student andfaculty behaviors.
  • 2. A Few of Our Clients...
  • 3. The Traditional Institution
  • 4. The Responsive InstitutionWhere is your institution?
  • 5. What is Experience Design? Experience Design is a deliberate data-driven & design- centered process that enables strategic decision-making and effective program design through a holistic understanding of authentic faculty, student and staff behaviors and needs.
  • 6. One Definition...Designing _____________ experiences that work to improve / achieve _________ outcomes / goals.
  • 7. You can also say it’s like playing...No slop pool. Nothing’s left to mere chance.
  • 8. How Experience Design Helps Our Clients Redesigned the LMS experience resulting in a 2-fold increase in faculty adoption At an R1 institution, redesigned the grant writing experience resulting in improved faculty and staff collaboration & increased grant activity Analyzed, redesigned and built a new prospective student experience with 2.7 million leads per year yielding a 30% increase in lead conversion rates Identified unmet student needs and built-in fail points in the university-wide advising process to drive student success strategy Transformed a traditional studio course pedagogy into a digital interactive experience with no loss in student uptake Designed an at-risk student monitoring system which drove interventions and increased student retention
  • 9. To explore how to put the power of Experience Design to work for your college, university or educational technology Let’s Talk! company, contact us at: Christopher S. Rice, Ph.D.www.experiencedesignworks.com @ricetopher chris@experiencedesignworks.com