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Prezentacija sa predavanja "Navike koje stvaraju uspeh" g-dina Kevina Berna (Kevin Byrne), vlasnika britanske kompanije Checkatrade, koja je prošle godine dobila prestižnu nagradu Best Customer Focus …

Prezentacija sa predavanja "Navike koje stvaraju uspeh" g-dina Kevina Berna (Kevin Byrne), vlasnika britanske kompanije Checkatrade, koja je prošle godine dobila prestižnu nagradu Best Customer Focus National Award 2010. Predavanje je održano u suorganizaciji EDIT Centra i Eduka Centra 12.10.2011. u Eduka Centru - Novi Sad, Mite Ružića 1.

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  • 1. Habits
    The key to success is personal development
  • 2. Habits
    • Think deeply on this material
    • 3. Wanting is not enough
    • 4. Desiring is not enough
    • 6. The best way to know is to teach this material
    • 7. Become the teacher
  • Habits
    A habit is the over lap of:
    • Knowledge or why to
    • 8. Skill or how to
    • 9. Attitude or want to
    Your mind is a 10 inch frying pan
  • 10. Habits
    • Is the way you see your position/roll in the world
    • 11. Understand Paradigms are you are on the right road
    • 12. Shift your Paradigm and you are on the road to significant improvement
    • 13. To significantly change your behaviour, you have to shift your view, your Paradigm
    • 14. You don’t see the world as it is, you see it the way you are.
  • Habits
    • Habits 1 - 3 are character habits
    • 15. Habit 1 – Be proactive
    • 16. Habit 2 – Begin with the end in mind
    • 17. Habit 3 – Personal time management
    • 18. Habits 4 - 6 are personality habits
    • 19. Habit 4 – Think win, win
    • 20. Habit 5 – Seek first to understand before being understood
    • 21. Habit 6 - Synergise
    • 22. Habit 7 is the habit of self renewal
  • Habits
    Habit 1 - Be proactive
    • Take responsibility for your own life
    • 23. Your behaviour should be:a product of your own decisions based on values.not a product of your conditions based on feelings.
    • 24. Opposite of proactive is reactive, reactive people tend to:
    • 25. blame people and circumstances for what happens to them.
    • 26. blame their misery on fate or someone else.
    • Genetic – generational, I’m Irish, all Irish are like this.
    • 27. Physic – childhood , something happened at a tender age.  
    • 28. Environmental - it’s your boss, it’s your spouse, it’s the government.
  • Habits
    Reactive peoples language is :
    “I can’t, I don’t have time, I must, it’s my nature, it’s not my fault.  
    The whole spirit of this is to transfer the responsibility.
    Isn’t it easier to say I can’t than to say I won’t take responsibility?  
    When you are proactive you don’t see determinism as something that controls you, you understand that it is only an influence.  
  • 29. Habits
    Habit 2 – Begin with the end in mind
    • Have a picture of the end of your life
    • 30. Imagine you are at your funeral.
    • 31. There are 4 speakers
    • 32. One from your family
    • 33. One from your friends
    • 34. One from your work
    • 35. One from your Church or community organisation
    • 36. Now think, what would you like to have said about you?
    • 37. You would have touched some of your deep fundamental values.
    • 38. Decide what your own value system is.
    • 39. Write your own philosophy, mission statement, belief system. Get it written into your mind and into your heart.
  • Habits
    • Negative persons have no real sense of destiny at all; they have not cultivated habit 2 at all.
    • 40. They have little sense of their core values other than the basics of right and wrong.
    • 41. Your day to day actions flow from your awareness of your core values.
  • Habits
    Habit 3 – Time management
    or Put First Things First
    • Gain control over events in your life, how they relate to your mission.
    • 42. Two dimensions that demand your time,
    • 43. IMPORTANCE is attached to habit 2
    • 44. URGENCY is something that demands your attention
  • Habits
    • There are 4 divisions of time
    • 45. Quadrant 1 - URGENT AND IMPORTANT
    • 46. Quadrant 2 - IMPORTANT but NOT URGENT
    • 47. Quadrant 3 - URGENT but NOT IMPORTANT
    • 48. Quadrant 4 - NOT URGENT and NOT IMPORTANT
    • 49. What happens to Q1 if you neglect Q2?
    • 50. What’s going to happen to Q1 if you attend to Q2?
    • 51. Where are you going to get the time to work on Q2?
    • 52. It has to come from Q3 and 4
    Things that matter most
    must never be at the mercy of things that matter least.
  • 53. Habits
    Habit 4 – 6
    Think of a situation, a work, a home a loved one.
    • Think win win. Why don’t we agree to communicate until we both can find a solution we both feel good about, would you be willing to do that.
    • 56. Let me listen to you first
    • 57. Now be creative, think of new and better ways – together.
  • Habits
    Habit 4 - Think WIN WIN
    • Is it really realistic
    • 58. Try going for win loose with your customer
    • 59. Try going for loose win with your customer
    • 60. The only one that will work is WIN WIN
    What can you give that has low cost to you but has value to others?
    What if you can’t come to WIN WIN, then go for No Deal.
    WIN WIN comes from a stand point of maturity and from having an abundance mentality which comes from habits 1,2, and 3.
  • 61. Habits
    Habit 5 – Seek first to understand
    This habit is probably the most important in the realm of interrelationship.  
    • Deepest hungers of the human soul is to be understood and appreciated
    • 62. Once a person feels they are understood they relax, defences are lowered, they become open.  
    • 63. It takes tremendous energy to listen at this level
    • 64. The real strength to practice habit 5 comes out of the first 3 habits.  
    The real strength to practice habit 5 comes out of the first 3 habits.  
  • 65. Habits
    Habit 6 – Synergise
    Happens when 2 sides in a dispute work together to come up with a solution better than either side first proposed.   
    • Synergy is not the same as compromise where 1 + 1 = 1.5  
    • 66. Synergy is 1 + 1 = 3, 4 or 5. Most industrial disputes, legal disputes end up in compromise on the court house steps.
    I want that window closed, I want it open.  
    Look at the ego battle. OPEN CLOSED   
    • Think WIN WIN,
    • 67. Let me ask you first, why do you want that window open?
    • 68. Then synergise, find a Solution
  • Habits
    Habit 7 – Self renewal
    The self maintenance habit its called sharpening the saw  
    Take time to sharpen the saw.
    • Physical self - Exercise
    • 69. Mental self – Improve your mind with literature  
    • 70. Spiritual self – meditate, renew your commitment to your habit 2
    • 71. Social, emotional self - practice habits 4, 5 and 6.
    A week has 168 hours, what is 3 hours a week.
    Is this disproportionate to the tool you have, your body.
  • 72. Habits
    The Mighty Missouri
    Correct principles are a lighthouse, they do not move, you can not break them. We can only break ourselves against them.
    We might as well learn them, accommodate them,
    use them and be grateful for them.  
    Then they will enlarge us and empower us.  
    TS Elliott once said.  
    We shall never cease from striving, and the end of all our striving is to arrive where we began and to know the place for the first time.  
    I suggest all we have covered we already inwardly know.
    But what is common sense is not common practice.