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Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
Think Systemically - Act Intelligently
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Think Systemically - Act Intelligently

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Workshop designed and presented by Edree Allen-Agro for the 2009 Business Analysts World Conference, Seattle, WA. USA.

Workshop designed and presented by Edree Allen-Agro for the 2009 Business Analysts World Conference, Seattle, WA. USA.

Published in: Business, Technology
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  • Traditional focus of BA’s and PM’s: Business, functional, financial and technical systems
  • Individuals are parts of the system Their interrelationships are the structure of People Systems Their interactions--how well they communicate And collaborate--how the respond to and/or create Change are all essential processes that must be attended to.
  • Trends: From Keynotes-more systemic thinking, what clients need Position: Pivotal--liaison all stakeholders Skills: Analytical expertise and systems thinking
  • Raise your EI and your SI---starts with awareness Potential of raising the EI and SI of the collaboration team
  • Transcript

    1. Think Systemically-Act Intelligently <ul><li>Systems Thinking to Enhance Collaboration and Business Analyst Effectiveness </li></ul><ul><li>By Edree Allen-Agbro </li></ul>
    2. Learning Points <ul><li>Learn to apply systems thinking and analysis to the most important systems in your work- People Systems </li></ul><ul><li>Apply what you learn to your existing client system for richer stakeholder analysis </li></ul><ul><li>Increase your emotional and social intelligence by at least 2.3%, thereby enhancing your capacity to serve your clients. </li></ul>
    3. PEOPLE SYSTEMS
    4. 75% Focus on People! <ul><li>Individuals and Interactions over processes and tools </li></ul><ul><li>Customer Collaboration over contract negotiation </li></ul><ul><li>Responding to Change over following a plan </li></ul>
    5. Strengths of BA’s and PM’s <ul><li>Position </li></ul><ul><li>Trends </li></ul><ul><li>Analytical Expertise </li></ul><ul><li>Systems Thinking </li></ul>
    6. People Systems <ul><li>Thought Systems or Mindsets </li></ul><ul><li> Behavior Systems or Culture </li></ul>
    7. “ Similarly, thought is a system. “ David Bohm Quantum Physicist Quantum Physicist
    8. WAR Sado-Masochism Rugby
    9. Work as War <ul><li>“When the War mindset (is in place)…people tend to automatically separate into “us against them” rather than connect; antagonize rather than influence; and compete rather than collaborate.” </li></ul><ul><ul><ul><li>Edree Allen-Agbro </li></ul></ul></ul><ul><ul><ul><li>Co-Author, Awakening the Workplace, Volume 3 </li></ul></ul></ul>
    10. Work as S&M <ul><li>(Paraphrased Quote) </li></ul><ul><li>“… the central credo of responsible S&M practitioners is “safe, sane and consensual…and that’s where the similarities….stop-the workplace is often unsafe, sometimes insane and rarely consensual.” Lisa Robyn </li></ul><ul><li> Author of The Corporate </li></ul><ul><li> Dominatrix </li></ul>
    11. Group System Mapping 101 <ul><li>Female </li></ul>Male Influence Mutual Influence Conflict Mild/Temp Conflict Strong/Chronic Thoughts Strong Relationship Emerging Relationship
    12. Group Process Analysis <ul><li>Actions </li></ul><ul><li>Interactions </li></ul><ul><li>Reactions </li></ul><ul><li>Inner Actions </li></ul><ul><li>Inactions </li></ul>
    13. Benefits <ul><li>Richer information to the Stakeholders </li></ul><ul><li>Increased emotional intelligence </li></ul><ul><li>Increased social intelligence </li></ul><ul><li>Surfaces “hidden” agendas </li></ul>
    14. <ul><li>Most Important Parts of People Systems for You to Focus On </li></ul>
    15. Payoff for Individuals and the Stakeholder/People System <ul><li>Emotional Intelligence </li></ul><ul><ul><li>Understand self in relation to others </li></ul></ul><ul><ul><li>Monitor and regulation own actions and reaction more effectively </li></ul></ul><ul><li>Social Intelligence </li></ul><ul><ul><li>Understand each other more fully </li></ul></ul><ul><ul><li>Better communicate with, relate to and collaborate with others </li></ul></ul>
    16. Your Progress 1 10 1 10
    17. Learning Points <ul><li>Learning Points </li></ul><ul><li>Learn to apply systems thinking and analysis to the most important systems in your work- People Systems </li></ul><ul><li>Apply what you learn to your existing client system for richer stakeholder analysis </li></ul><ul><li>Increase your emotional and social intelligence by at least 2.3%, thereby enhancing your capacity to serve your clients. </li></ul>
    18. Think about People Systems <ul><li>Act with Greater People Intelligence </li></ul>[email_address] Interpersonal Skill Coaching

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