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Plain Language:  Tools and Techniques,[object Object],Peggy Sissel-Phelan, Ed.D.,[object Object],Best Practices Working Group,[object Object],Health Literacy Section,[object Object],Arkansas Public Health Association ,[object Object],Annual Conference  ,[object Object],May 12, 2011,[object Object]
Outline ,[object Object],Introduction of Concepts,[object Object],[object Object]
Best Practices
Plain Language
Rationale for Plain Language
 Skill Building Resources
 Resources,[object Object]
Health Literacy,[object Object],Definition ~ ,[object Object],    Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives.  ,[object Object],   These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. ,[object Object],   Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information.,[object Object],(Calgary Charter on Health Literacy, 2008),[object Object]
Health Literacy,[object Object],Need ~,[object Object],97 million adults in U.S. struggle with literacy,[object Object],That’s one third of the U.S. population . . .,[object Object],Half of all adults 16+,[object Object],Cannot,[object Object],[object Object]
Identify a specific location on a map
Use fractions
Interpret a growth chart or table,[object Object]
  Age
  Gender
  Cultural beliefs
  Language,[object Object]
  Prognosis
  Insurance
  Medication
  Compliance,[object Object]
Plain Language
Health Literacy,[object Object],Definition ~,[object Object],   	  Understanding	+   Actions    =    Outcomes,[object Object],  Need ~,[object Object],Widespread    +	Immediate,[object Object],  Scope ~,[object Object],                  The Public     +     The personnel in all 				 	       health-related areas,[object Object]
Best Practice,[object Object],[object Object],	 - give best possible care ,[object Object],	 - communicate about the care,[object Object],[object Object],	 - best possible outcome,[object Object],	 - patient understanding,[object Object]
Best Practice,[object Object],[object Object],	 - culturally competent,[object Object],	 - assume that everyone may have 	  	   difficulty understanding,[object Object], - have knowledge of barriers to care,[object Object],	 - create environment that helps,[object Object],	   all patients understand,[object Object]
Best Practice,[object Object],[object Object]
  Healthcare providers have a duty to provide information in simple, clear, and plain language and to check that patients have understood the information before ending the conversation. The 2005 White House Conference on Aging; ,[object Object],Mini-Conference on Health Literacy and Health Disparities. ,[object Object]
Plain Language ,[object Object],[object Object]

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Plain Language

Editor's Notes

  1. Se