Best practices in health literacy

1,127 views
1,017 views

Published on

Published in: Health & Medicine
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,127
On SlideShare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
17
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Best practices in health literacy

  1. 1. HealthLiteracyWorking Group<br />Best Practices: <br />Approaches to Assessment<br />Peggy Sissel-Phelan, Ed.D.<br />December 1, 2010<br />
  2. 2. Health Literacy Defined<br />Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />
  3. 3. Health Literacy Operationalized<br /> ROLES<br />Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />Health literacy allows the public and personnel working in all health-related contextsto find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />
  4. 4. Health Literacy Operationalized<br /> METHODS<br />ROLES<br />Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />
  5. 5. Health Literacy Operationalized<br />ROLES<br /> METHODS<br />OUTCOMES<br />Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order to live healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />Health literacy allows the public and personnel working in all health-related contexts to find, understand, evaluate, communicate, and use information. Health literacy is the use of a wide range of skills that improve the ability of people to act on information in order tolive healthier lives. These skills include reading, writing, listening, speaking, numeracy, and critical analysis, as well as communication and interaction skills. <br />(Calgary Charter on Health Literacy, 2008)<br />
  6. 6. Patients ~<br />Bring varied “ability to act on information to <br /> improve health” due to <br />Level of understanding<br />OFhealth contexts <br /><ul><li>Clinical/Self help
  7. 7. Access/Navigation
  8. 8. Prevention/Treatment
  9. 9. Chronic/Acute
  10. 10. Emergency/Routine</li></ul>Level of skills IN<br /> health contexts<br /><ul><li>Locating
  11. 11. Decoding
  12. 12. Inferring
  13. 13. Formulating questions
  14. 14. Interpreting</li></li></ul><li>Providers ~<br />Vary in “ability to help patientsfind, understand, <br />evaluate, communicate, and useinformation” due to <br />Varied understanding<br />of their patients’ health <br /> contexts <br /><ul><li>Clinical/Self help
  15. 15. Access/Navigation
  16. 16. Prevention/Treatment
  17. 17. Chronic/Acute
  18. 18. Emergency/Routine</li></ul>Varied level of skills<br />that help enable their<br />patients in <br /><ul><li> Locating
  19. 19. Decoding
  20. 20. Inferring
  21. 21. Formulating questions
  22. 22. Interpreting</li></li></ul><li>Providers ~<br />Vary in “ability to help patientsfind, understand, <br />evaluate, communicate, and useinformation” due to <br />Varied understanding<br /> of their patients’ health <br /> contexts <br /><ul><li>Clinical/Self help
  23. 23. Access/Navigation
  24. 24. Prevention/Treatment
  25. 25. Chronic/Acute
  26. 26. Emergency/Routine</li></ul>Varied level of skills<br />that help enable their<br />patients in <br /><ul><li> Locating
  27. 27. Decoding
  28. 28. Inferring
  29. 29. Formulating questions
  30. 30. Interpreting</li></li></ul><li>The Core of Best Practice<br />Cultural<br />Competency <br />
  31. 31. Components of Best Practices<br />Methods<br />Cultural<br />Competency <br /> Roles Outcomes<br />
  32. 32. Components of Best Practice<br />Methods<br />Cultural<br />Competency <br /> Roles Outcomes<br />Tools<br />Training<br />Systems<br />
  33. 33. Components of Best Practice<br />Tools<br />Cultural<br />Competency <br />TrainingSystems<br />Materials Means<br />Supports &<br />Services<br />Clinical Interaction<br />Policies<br /> Processes<br />
  34. 34. Components of Best Practice<br />Tools<br />Plain Language<br />
  35. 35. Plain Language<br />and Health<br />Addresses varied health contexts <br />in accessible ways<br />so patients are better able to <br />Locate Decode Question Understand<br />Health Information<br />
  36. 36. Plain Language and Health<br />Passive sentences <br />Long paragraphs <br />Poly-syllable words <br />Clinical language <br />Past/mixed tense <br />3rd person (they, s/he)<br />Active sentences<br />Short paragraphs<br />Mono or bi-syllable<br />Colloquial language<br />Present tense<br />2nd or 1st person (you, I)<br />
  37. 37. Plain Language: It’s the Law<br />Plain Writing Act of 2010(Public Law No: 111-274)<br /><ul><li> Federal agencies must use “plain writing”
  38. 38. All “covered documents” issued to public
  39. 39. ~ Letters, publications, forms, notices, instructions
  40. 40. ~ Anything relevant to federal benefits or requirements
  41. 41. Signed Oct. 13, 2010; begins in 1 year</li></li></ul><li>Plain Language<br />http://www. plainlanguage.gov<br />
  42. 42. Plain Language<br />http://www.nih.gov/clearcommunication/plainlanguage.htm<br />

×