Why Deutsche Post DHL contributes to Open Source and Eclipse

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The presentation supported the speech by Mike Schaefer, Deutsche Post DHL Architect, at Eclipse Day 2010 in Rome (5th October 2010). http://www.spagoworld.org/openevents/

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Why Deutsche Post DHL contributes to Open Source and Eclipse

  1. 1. Eclipse Day 2010 in Rome October 5th, 2010 [Company logo] Why Deutsche Post DHL contributes to Open Source and Eclipse Mike Schäfer, Dr. www.spagoworld.org/openevents V1.0
  2. 2. Eclipse Day, Rome October 5th, 2010 Deutsche Post DHL Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 2 Mike Schäfer, Dr.
  3. 3. Deutsche Post DHL Eclipse Day, Rome October 5th, 2010 The postal service The logistics company for Germany for the world Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 3 Mike Schäfer, Dr.
  4. 4. Employees Eclipse Day, Rome October 5th, 2010 Head count as of 12/31/2009 1) Prior-year figures adjusted Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 4 Mike Schäfer, Dr.
  5. 5. Facts about Eclipse Day, Rome Corporate division MAIL October 5th, 2010 MAIL Germany PARCEL Germany GLOBAL MAIL • 82 high-tech mail sorting • Approx. 10,000 parcel delivery • Direct connections in more centers staff than 200 countries • 80,000 mail delivery staff • 7,000 vehicles for parcel delivery • Approx. 2,200 employees • Approx. 31,000 vehicles • 33 national parcel sorting • Approx. 40 processing centers for mail delivery1) centers • Approx. 35 sales offices in • Approx. 3,100 mail delivery • Approx. 7,000 employees in Europe, Americas and offices sorting centers Asia/Pacific • Approx. 53,000 delivery • Delivery of 712 million parcels districts per year • Nearly 40 m households • Approx. 2,500 Packstations • 110,000 mail boxes • Approx. 1,000 Parcel Postboxes • 900,000 P.O. boxes • 7,000 delivery districts2) • 68 m mail items daily • 201 delivery bases • Approx. 14,000 retail outlets 1) Incl. joint delivery with parcels 2) Thereof subcontracted: approx. 990 Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 5 Mike Schäfer, Dr.
  6. 6. Eclipse Day, Rome October 5th, 2010 SOA@Deutsche Post DHL Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 6 Mike Schäfer, Dr.
  7. 7. SOA: Eclipse Day, Rome From Process to Technology October 5th, 2010 Business Process Architecture Business Domain Model and Integration Infrastructure IT Application Landscape Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 7 Mike Schäfer, Dr.
  8. 8. Starting Point for SOA: Eclipse Day, Rome Domain Model October 5th, 2010 Geschäftstrategie Kanalspezifisches Ressourcenmanagement Geschäfts- Zielvorgaben- Controlling der Ressourcen- Ressourcen- Andere Other entwicklungs- bestimmung Strategie- planung steuerung analyse − Marktumfeld − Produkt- umsetzung − − Entwicklungsziele Entwicklungs- − − Umsetzung Datenbereitstellung Leistungen * Services − Kunden- portfolio maßnahmen − Controlling − Kanal- /Produkt- Produktmanagement Produktideenpool portfolio informationen − Kunden- − Umsatz/ segmente Produkt- Produkt- Ideen- Ideen- Produkt- Absatz − Preismodell definition controlling erfassung analyse vorschlag • Philatelie − Kosten • Adressmanagement M/V Planung Planning Planung Product Produkte • ... Zielvorgaben- Analyse der planung/ Maßnahmen/ Disaggregation Vertriebs- − Jahresziele aktivitäten − Marketing- − − maßnahmen Zielgruppen Prioritäten − − − Reporting Controlling Dokumen- Kontakt-Punkte Point of Contact − Kanäle tation − Ressourcen Maßnahmen Relationship ADM/ IDM Kommuni kations- Abrechnung Accounting Netzplanung Kundenkontakt- Kunden- kanäle Kundenservice historie analyse Netzanalyse Vorgangs- Kontakt- Standard- • Postfächer anlage DM- • Briefkästen Netz- Anfragen- aggregation Kunden- analyse Center Kunde Customer • Briefmarken- automaten modellierung Individual- bearbeitung kontakt- analyse bearbeitung Brief- Kunden- zustel- stammdaten- Rechnungs- Markt- und Reklamations- lung Spezial- Debitoren- Kreditoren- Operative Vertriebsunterstützung bereinigung datenkon- Wettbewerber- bearbeitung vertrieb abrechnung abrechnung solidierung analyse Individuelle Kontakt- Referenz- Informations- Vorgangs- Kundenentwick- bearbeitung daten- Abrechnungs- controlling lungsplanung Kontierung gewinnung controlling ZKAM haltung Inter- Proaktive Kontakt- Angebots- nation. Wissens- Kunden- controlling erstellung Vertrieb aufbau betreuung Kampagnenmanagement Center- Ex- Operative Filialen Wissens- terne Entwicklung Durchführung/ Partner erweiterung Steuerung Call- Brief- Center Zen- tren Vertrags- module/ Filiale Kunden- Internet- Konditionen Service Kontakt- Center punkte Kunden- vertrags- anlage Partner Kunden- Partner- vertrags- controlling Auftragsmanagement Order Management auswahl Partner- Auftrags- Auftrags- Auftrags- Partner- vertrags- annahme disposition controlling controlling anlage Verträge Contracts Leitdaten- Schnitt- management Sendungen Auslieferungsmanagement stellen- management Track- Transportmanagement Produktionsauftragsmanagement Produktionsmanagement Auslieferungs- Auslieferungs- Codierung Erfassung Event- planung steuerung Historie Übergreifende Produktions- Produktions- Stationäre Stationäre Transport- Transport- Maschinen- Produktions- auftrags- auftrags- Produktions- Produktions- planung steuerung steuerung planung disposition controlling planung steuerung 1999 Production Leistungserbringung * Domain ist in Zukunft weiter zu strukturieren Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 8 Mike Schäfer, Dr.
  9. 9. From SBB to SOPERA Eclipse Day, Rome October 5th, 2010 Evolution of the Enterprise Service Bus at DP DHL 2007: 2006 WSDL 2.0 2005: WS-Security 1.1 2004: JBI 1.0 2003: WS-I Basic Profile 1.1 2001: SAML 1.1 2000: WSDL 1.1 SOAP 1.1 2010: 2007: Eclipse Swordfish 2006: SOPERA GmbH Release 2001: SBB Release 2.2b SBB 1.0 1999 2010 Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 9 Mike Schäfer, Dr.
  10. 10. Eclipse Day, Rome October 5th, 2010 IT Strategy@Deutsche Post DHL Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 10 Mike Schäfer, Dr.
  11. 11. Open Source at Eclipse Day, Rome Deutsche Post DHL October 5th, 2010 The Target Architecture lists Open Source Solutions, if available. SOPERA ASF 3.x SOPERA ASF: Open Source since Release 3.0 in 2008 * for demonstration purpose only; picture dose not represent the current version of the target architecture Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 11 Mike Schäfer, Dr.
  12. 12. Demand Supply Split Eclipse Day, Rome October 5th, 2010 Software Development & System Integrators Demand Supply Hosting Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 12 Mike Schäfer, Dr.
  13. 13. Community Contributions Eclipse Day, Rome October 5th, 2010 Helbig, SOA Days 2008 Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 13 Mike Schäfer, Dr.
  14. 14. Eclipse Day, Rome October 5th, 2010 SOA Skills & Capabilities Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 14 Mike Schäfer, Dr.
  15. 15. SOA: More than technology Eclipse Day, Rome October 5th, 2010 Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 15 Mike Schäfer, Dr.
  16. 16. Skills & Capabilities Eclipse Day, Rome October 5th, 2010 Enterprise Class and Service Model CIM Model Driven Architecture & Service Design Tool Chain PIM Project-specific Class and Service Model Model to Model Model to Model Model to Model Transformation Transformation Transformation CIM PIM PSM (Computational Transfor- (Platform Transfor- (Platform Transfor- Code Independent mation Independent mation Specific mation Model) Model) Model) per platform SOPERA Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 16 Mike Schäfer, Dr.
  17. 17. Lead Involved Project- definition Mike Schäfer, Dr. Kontaktaufnahme mit SD / BL / Project To be informed Business Architektur und TesA Mitglied SOP-Comm.Group werden Project- initialization Fachl. Service Modellierung Fachliche Freigabe Kontaktaufnahme mit SOA TL Analysis SST-Partner in Test einbinden SOA Erstberatung durch TesA SOP Community Group SOP Entw. Komponenten anfordern Bereitstellung für Why Deutsche Post DHL contributes to Open Source and Eclipse Testlab Design Technische Freigabe Business Architecture Interface Partner Testlabor beauftragen Erstberatung durch Testlabor Fragebogen beantworten SST-Partner informieren From Design to Production Service Artefakte bereitstellen Realization 17 Status publizieren Bereitstellung Service Development Process: Abnahmeumgebung Test Abnahmetest Acceptance Konfig.-änderungen mitteilen IT Service Provider Status publizieren Applikationspaket erstellen BA durchführen Rollout Rollout Service Artefakte Rollout Applikation October 5th, 2010 Eclipse Day, Rome Status publizieren Project- completion [Company Logo]
  18. 18. Eclipse Day, Rome October 5th, 2010 SOA Framework Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 18 Mike Schäfer, Dr.
  19. 19. SOA: More than technology Eclipse Day, Rome October 5th, 2010 Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 19 Mike Schäfer, Dr.
  20. 20. Increase in Complexity Eclipse Day, Rome October 5th, 2010 SOP – Service Oriented Platform TRUST SOP1 SOPERA Notification Registry Receiver InterOp Evidian SOPERA Access Master SBB Server Configuration Security Evidian-LDAP Infrastructure SOP1- SOP2-Infrastructure Infrastructure NSURE TSP-SREG Evidian Client MQ MQ TSP-CONF HPOVSA LDAP LDAP-SOPERA TSP-SEC LDAP-HPOVSA Schema ZIOG* TSP-CNR Legend Structural Component Technical Component use of Stefan Struck, 2010 Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 20 Mike Schäfer, Dr.
  21. 21. Eclipse Day, Rome October 5th, 2010 Conclusion & Summary Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 21 Mike Schäfer, Dr.
  22. 22. SOA Framework Eclipse Day, Rome October 5th, 2010 Value Proposition of and Requirements for SOA Frameworks Reliable & secure Universal & generic Based on Open Standards Deutsche Post DHL & Vendor independent Performant Key Factors for Success Gather requirements from a broad user base (report wishes) High coverage of functionality with real-life test cases (report bugs) Share development know-how and budget from different organizations The involvement in the Eclipse SOA Initiative will guarantee a broad support from users and developers and thus protect the investment. Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 22 Mike Schäfer, Dr.
  23. 23. Summary Eclipse Day, Rome October 5th, 2010 Deutsche Post DHL is one of the pioneers of SOA Deutsche Post DHL has an IT-strategy based on a demand supply split open source products Deutsche Post DHL made three essential contributions to the community Management Knowledge (SOA Days, SOA Innovation Lab) Skills and Capabilities (Senacor Technologies) SOA Framework (SOPERA ASF / Swordfish) Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 23 Mike Schäfer, Dr.
  24. 24. Eclipse Day, Rome October 5th, 2010 Thank you! mike.schaefer@deutschepost.de Why Deutsche Post DHL contributes to Open Source and Eclipse [Company Logo] 24 Mike Schäfer, Dr.
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