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Stephan Grabmeier Enterprise 2.0 Summit 2013 Paris Social Workplace Ethics
 

Stephan Grabmeier Enterprise 2.0 Summit 2013 Paris Social Workplace Ethics

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This presentation belongs to Stephan Grabmeier of Telekom. PR Blogger has no rights regarding change and editing this presentation. PR Blogger has asked the author for the right to publish this ...

This presentation belongs to Stephan Grabmeier of Telekom. PR Blogger has no rights regarding change and editing this presentation. PR Blogger has asked the author for the right to publish this presentation within a certain blog post.

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    Stephan Grabmeier Enterprise 2.0 Summit 2013 Paris Social Workplace Ethics Stephan Grabmeier Enterprise 2.0 Summit 2013 Paris Social Workplace Ethics Presentation Transcript

    • Enterprise 2.0 – nothing but radical transformation.Stephan Grabmeier, Deutsche Telekom AGInnovation Evangelist - Center of Excellence Enterprise2.0Paris, E2.0 Summit, March 2013
    • Culture isn’t just one aspect of the game it is the game. (Lou Gerstner Ex-CEO IBM)Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 2
    • 1I Deutsche Telekom – our way to Telco Plus2IIII Enterprise2.0 – open.social.mobile3IIIIII Future Workplace – architectures of new work3IIIIII Enterprise2.0 - needs a new mindset
    • Deutsche Telekom – profile. Customers & markets Facts & figures Customers Markets Telekom in figures 2012 Employees & responsibility  Presence in 50 countries Revenue EUR 58,2 bn  Employees worldwide:  132 m mobile customers   32 m fixed-line customers/  Germany, Europe,  Adjusted Ebitda 235,000 17m broadband customers USA: with own EUR 18.0 bn  9,500 trainees and infrastructure cooperative degree  3 m IPTV customers  Free cash flow  T-Systems: EUR 6.2 bn students in Germany About 2 m workstation global presence & alliances  Among the top 100  Pioneer of social issues systems marketed via partners  (promotion of women, companies worldwide data privacy, climate (#75 in Fortune 500 list) protection, etc.)Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 4
    • Deutsche Telekom – transformation to Telco Plus. Trends & technologies Mobile internet & highspeed networks Exponential data traffic growth Network and IT-security IP Transformation Industry & markets  Extreme competition & declining prices  Strong influence of regulation & political broadband targets  High investments in modern networks Transformation Challenges Deutsche Telekom From a state-owned tele-  Defend/improve market position in core markets communications company  Increase efficiency to a service provider  Develop innovative services & new business models (“Telco plus”):  Expand customer service My First Choice for Connected Life and WorkStephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 5
    • 1I Deutsche Telekom – our way to Telco Plus2IIII Enterprise2.0 – open.social.mobile3IIIIII Future Workplace – architectures of new work3IIIIII Enterprise2.0 - needs a new mindset
    • Enterprise2.0 strategy Deutsche Telekom AG. How we act Contribution Center of Excellence E2.0 Aspiration DTAG We foster the connectivity of Deutsche Telekom to…1Integrate external stakeholders Integrate external stakeholders -- be a valuable partner for connected into business processes into business processes life and work Our customer should say: Our customer should say: -- to act as agile as possible12 Telekom is my first choice for Telekom is my first choice for Make internal and external Make internal and external communication open and communication open and connected life and work connected life and work transparent transparent13 Externalize knowledge and Externalize knowledge and find the right people find the right people .. Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 7
    • E2.0 engagement within Deutsche Telekom. … more than 50.000 employees in facebook, Xing & Co. … 70 corporate facebook accounts Open Innovation … 53 corporate twitter accounts BARCAMPS … 15 corporate blogs Wiki Blog … over 300 employee blogs INSPIRATION World … 1.600 questions p.a. in „Directly to Rene Obermann“ MyWiki … 2500 Project Manager using Social Collaboration tools … over 52.000 colleagues are in Telekom Social Network Developer Garden ideengarten 2.0 … 220 E2.0 experts are involved at E2.0 think tank People Network Direkt zu RO … Social Media Council (Business Leader) JAM … Social Media Themenkonferenz (operational) Social ForecastingStephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 8
    • Our Vision - Enterprise2.0 ecosystem – open.social.mobil ONE place for all colleagues… …to share information …to be up to date …accessible at any …anywhere you and knowledge… what‘s happening in time… are. the company…Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 9
    • Social Collaboration - Telekom Social Network. lead lead all activities all activities discussions discussions at a glance at a glance basic functions create content create content create a profile create a profile form groups form groups Relevant 2.0 Features: profiles, groups, foto, video, status, rate, blogs, events, projects, documents, wikis….Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 10
    • Ideas2.0 – with Social Collaboration valuable processes.Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 11
    • Using collective intelligence with Social Forecasting. Telekom Prognosemärkte Willkommen Prognosefragen Meine Prognosen Mein Status Mein Profil Prognosefragen » Leistungsfähigkeit eines Wärmeüberträgers Wie funktioniert es? Leistungsfähigkeit eines Wärmeüberträgers Kategorie: Service Besucher: 57 Der Wirkungsgrad im Sinne des ersten Hauptsatzes der Thermodynamik für einen Wärmeüberträger ist das Verhältnis von aufgenommener thermischer Energie auf der kalten Seite zu abgegebener Energie auf der warmen Seite. Da Wärmedämmung die Wärmeabgabe an die Umgebung verringert, aber nicht verhindert, geht ein Teil der nutzbaren Wärme verloren. Prognosefrage: Wie kann der Wirkungsgrad im Sinne des ersten Hauptsatzes gesteigert werden? Detaillierte Informationen Vorstellung.movStephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 12
    • Creation of value through JAMs.Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 13
    • 1I Deutsche Telekom – our way to Telco Plus2IIII Enterprise2.0 – open.social.mobile3IIIIII Future Workplace – architectures of new work3IIIIII Enterprise2.0 - needs a new mindset
    • Office real estate portfolio change is a great chance to transform work culture. 860 T qm 810 Expiring tenancy agreements 2015-20 enables restructuring office real estate in large 230 200 quantity 130 59 35 app. 1.9 Mio. sq m 2011-12 2013-14 2015-16 2017-18 2019-20 2021-22 2022-23 are cancellable. Fokussierte Under Meinungsbildung / Piloten Portfolioerneuerung Mgmt.Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 15
    • Shaping the ‘Future Working Environment’ FROM TO Low flexibility Mobile and virtual concerning working working times and places Flexibilisation of Culture of “physical workplace solutions presence” and capacities Closed Innovation Global Paradigm collaboration via Line-oriented Social Media working style  Bring-your-own- device (BYOD)Stephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 16
    • “Lite Desk” – Imagine all you need to work in a secure cloud. All applications services & support in a secure and reliable Cloud office solution. One “Cloud access device” “LiteDesk” Your key is nothing else than Could be a laptop, stick, tablet your browser or smartphoneStephan Grabmeier | Enterprise2.0 – radical transformation 21.01.2013 21.03.2013 17
    • 1I Deutsche Telekom – our way to Telco Plus2IIII Enterprise2.0 – open.social.mobile3IIIIII Future Workplace – architectures of new work3IIIIII Enterprise2.0 - needs a new mindset
    • Culture isn’t just one aspect of the game - it is the game. Edutainment Web2.0 specials Social Media films Top Management Involvement Reverse Mentoring2.0 E2.0 workshops SoM Guideline und webinars Ba E2.0 Policy r c am Future Workplace s pStephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 19
    • E2.0 transformation – what we have learned so far. 1. E2.0 is a disruptive transformation and not „gambling“ with Social Media, apps or mobile devices 2. You can‘t delegate E2.0– EVERYBODY is meant 3. „Social“ must be integrate into purposes, processes and transactions 4. Media capability is a key success factors for leaders and employeesStephan Grabmeier | Enterprise2.0 – radical transformation 21.03.2013 20
    • Thank you!Stephan GrabmeierTwitter: http://twitter.com/trill_stephanXing: www.stephan-grabmeier.deFacebook: http://ow.ly/2D3lZstephan.grabmeier@telekom.de