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Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
Workplace 2.0 Lava Con
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Workplace 2.0 Lava Con

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presentation on new ways of working, and learning to collaborate; the cube must go

presentation on new ways of working, and learning to collaborate; the cube must go

Published in: Business, Technology
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  • Reminds me very much of wirearchy, but then you're both in Vancouver. It must the fresh air that keeps the brain unclouded ;-)
    There is much that remains to be done in improving our workplaces, isn't there?
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  • Transcript

    • 1.  
    • 2. Today’s topic(s)
      • Collaboration
      • Communication styles and challenges
      • What makes a team
      • Cubicles
    • 3. To Collaborate (v)
      • Merriam-Webster says:
      • 1 to work jointly with others or together, especially in an intellectual endeavor
      • 2
      • 3 to cooperate with an agency or instrumentality with which one is not immediately connected
    • 4. Key words:
      • Work jointly – together
      • Intellectual endeavor = knowledge work
      • Cooperate with … not immediately connected
      • Is this your experience – or are you stuck in sequential (documentation) development?
    • 5. aka: Hurry up-and-wait method
      • Receive product for documentation
      • Write draft texts
      • Send to SME … wait
      • Process edits
      • Send to SME … wait
      • Process final edits
      • Circulate for formal sign-off … wait
      • Test with users (optional)
      • Finalize documents & publish (print/web)
    • 6. Collaboration
      • Let’s play a little game – no words!
    • 7. Collaboration: simple, not easy
      • Less time and energy wasted with politicking
      • More emotionally and psychologically satisfying
      • Iterative development; faster problem-solving
      • But: has anyone learned how to collaborate?
    • 8. Collaboration pre-requisites
      • Trust
      • Check ego at the door
      • Non-territorial
      • Generous sharing
      • Respectful critique
    • 9. Communication styles
      • Thank goodness we’re not all the same!
      • What’s your preferred style?
    • 10. Communication styles
      • Visual, Auditory, Digital & Kinetic
      • How to recognize?
        • + Yes, I see what you mean  Visual
          • - Excuse me, can you show me one more time?
        • + Yes, I hear what you’re saying  Auditory
          • - Sorry, can you repeat that?
        • + That adds up for me  Digital
          • - Sorry, that’s not a logical sequence
        • + Yes, I’m following you  Kinetic
          • - You’ve lost me, I can’t keep up
    • 11. Challenges communicating with
      • Engineers … often digital communicators
      • Marketing … usually visual communicators
      • Regulatory Affairs … mostly auditory communicators
      • Sales reps … definitely kinetic communicators
    • 12. Definition of ‘team’
      • Merriam-Webster says:
      • Team (noun)
      • c) a number of persons associated together in work or activity, see also Crew, Gang
    • 13. What’s a collaborative team?
      • Or is the term redundant, like ‘white snow’?
    • 14. Team vs. Group Teams Groups Size Limited Medium or Large Selection Crucial Immaterial Leadership Shared or Rotating Solo Perception Mutual or Shared Understanding Focus on Leader Style Role Spread; Coordination Role Duplication; Conformism Spirit Dynamic interaction: “ We” Circle the Wagons: “ Us and Them”
    • 15. Real teams have …
      • Range of disciplines / expertise
      • Different roles for different phases
      • Interdependencies – no single member can complete the task alone
      • A collective focus on result over process
      • A common goal
    • 16. Co-location  Co-design
      • Physical co-location
      • (Virtual) collaboration
      • Cross-disciplinary input / feedback  cross-fertilization of ideas
      } Tools & Techniques
    • 17. Co-design method
      • Message & audience  defines documentation need  defines output
      • Define and assemble cross-disciplinary team
      • Co-locate team
      • Develop product and documentation concurrently , in an iterative process
      • Publish & Ship
    • 18. The Power of Eavesdropping
      • To know enough about what’s going on that meetings become rare
      • To see/hear/watch team mates do their stuff, so you can intelligently comment (and contribute) from outside the discipline
      • To identify issues that require additional resources
    • 19. Sorry Dilbert: The Cube Must Go!
      • How can we expect people to think outside of the box, when we put them in one?
      • How can we ask them to look beyond their own world, when all they see is the cubicle wall?
    • 20. Co-location logistics
      • Create ‘islands’ of desks facing each other
      • No visual obstacles between desks
      • Create bulletin board ‘castle walls’ on 2 -3 sides
      • Create a few, small ‘distraction-free’ zones for high-concentration activity
    • 21. The future of work
      • New team is assembled for each project
      • Individuals submit applications to join the project team
      • Team composition is customized for:
        • High interpersonal compatibility
        • Track record of results
        • Critical team role
        • Collaboration and communication skills
    • 22. Mind-set
      • In the future -- the not-too-distant future -- only two groups of people will be in the world of work: entrepreneurs and those who think like entrepreneurs.
      • Terri Lonier, CEO NY Consultancy
    • 23. Contact
      • For more information:
      • [email_address]
      • 1-604-317-2234
      • Slides posted to SlideShare.net; keywords: lavacon08, hamer, ‘workplace 2.0’

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