Reading and resources (1) <ul><li>Badaracco, J. L. (1998). The discipline of building character. In  Harvard business revi...
Reading and Resources (2) <ul><li>Covey, S. R. (1989).  The 7 habits of highly effective people.  New York: Simon and Schu...
Reading and Resources (3) <ul><li>Jaworski, J. (1998).  Synchronicity: The inner path of leadership.  San Francisco: Berre...
Reading and Resources (4) <ul><li>Patterson, Kerry (2002).  Crucial Conversations: Tools for Talking When Stakes are High....
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Reading and Resources: Making Work Work

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Reading and resources to accompany the STC presentation \'Making Work Work\', June 2-4, presented by Judy Glick-Smith and Emma Hamer

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Reading and Resources: Making Work Work

  1. 1. Reading and resources (1) <ul><li>Badaracco, J. L. (1998). The discipline of building character. In Harvard business review on leadership (pp. 89-113). Cambridge, MA: Harvard Business School Press. </li></ul><ul><li>Beer, J. E., & Stief, E. (1997). The mediator's handbook. Gabriola Island, BC, Canada: New Society Publishers. </li></ul><ul><li>Bens, I. (2005). Facilitating with ease! Core skills for facilitators, team leaders and members, managers, consultants, and trainers. San Francisco: Jossey-Bass. </li></ul><ul><li>Briggs, J., & Peat, F. D. (1999). Seven life lessons of chaos: Spiritual wisdom from the science of change. New York: HarperCollins Publishers. </li></ul>
  2. 2. Reading and Resources (2) <ul><li>Covey, S. R. (1989). The 7 habits of highly effective people. New York: Simon and Schuster. </li></ul><ul><li>Deutsch, M., & Coleman, P. T. (Eds.). (2000). The handbook of conflict resolution: Theory and practice. San Francisco: John Wiley & Sons. </li></ul><ul><li>Fisher, R., Ury, W., & Patton, B. (1991). Getting to yes: Negotiating agreement without giving in. New York: Penguin Books. </li></ul><ul><li>Fournies, Ferdinand J. 2007. Why Employees don't do what they're supposed to do, and what you can do about it. McGraw-Hill </li></ul><ul><li>Friedman, Thomas L. 2006. The World is Flat: A Brief History of the 21 st Century. Farrar Straus & Geroux </li></ul><ul><li>Goleman, Daniel 2006. 10 th Anniversary Edition: Why it Can Matter More than IQ. Bantam Books </li></ul>
  3. 3. Reading and Resources (3) <ul><li>Jaworski, J. (1998). Synchronicity: The inner path of leadership. San Francisco: Berrett-Koehler Publishers, Inc. </li></ul><ul><li>Kaner, S., Lind, L., Toldi, C., Fisk, S., & Berger, D. (2005). Facilitator's guide to participatory decisions-making. Gabriola Island, BC, Canada: New Society Publishers/Canada. </li></ul><ul><li>Lama, D., & Cutler, H. C. (1998). The Art of Happiness. New York City: Riverhead Books. </li></ul><ul><li>Levine, R. 2001 The Cluetrain Manifesto: The End of Business as Usual. Perseus Books Group </li></ul><ul><li>Mischel, W., & DeSmet, A. L. (2000). Self-regulation in the service of conflict resolution. The handbook of conflict resolution: theory and practice , 256-275. (M. Deutsch, & P. T. Coleman, Eds.) San Francisco, CA: John Wiley & Sons. </li></ul>
  4. 4. Reading and Resources (4) <ul><li>Patterson, Kerry (2002). Crucial Conversations: Tools for Talking When Stakes are High. McGraw-Hill </li></ul><ul><li>Patterson, Kerry (2004). Crucial Confrontations: Broken Promises, Violated Expectations, and Bad Behavior. </li></ul><ul><li>Scoble, M., Israel, S. 2006. Naked COnversations: How Blogs Are Changing The Way Businesses Talk with Customers, John Wiley and Sons </li></ul><ul><li>Stewart, E. C., & Bennett, M. J. (1991). American cultural patterns: a cross-cultural perspective. Boston: Intercultural Press, Inc. </li></ul><ul><li>The Institute of Cultural Affairs USA. (2008). ToP(r) Facilitation Skills Training 2008 . Retrieved May 25, 2008, from ToP Training Courses - Institute of Cultural Affairs: USA: http://www.ica-usa.org/top-courses/courses-page-1.htm </li></ul>

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