SlideShare is now on Android. 15 million presentations at your fingertips.  Get the app

×
  • Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
 

Global Cross Channel Retailing Report 2012 - Ebeltoft Group

by on Jun 20, 2012

  • 2,685 views

Ebeltoft Group announces the release of its “2012 Global Cross Channel Retailing” report. This benchmarking study assesses customer facing cross channel capabilities of 144 leading retailers in 17 ...

Ebeltoft Group announces the release of its “2012 Global Cross Channel Retailing” report. This benchmarking study assesses customer facing cross channel capabilities of 144 leading retailers in 17 countries* and 4 retail sectors (General retailers, Do-It-Yourself (DIY) retailers, Electrical Goods retailers and Fashion retailers).

The study provides in-depth measures of retailers´ cross channel capabilities at global, country and sector levels. 47 cross channel indicators were measured, including click and collect (store pickup of online orders), store level inventory visibility, store associates online knowledge, mobile and social development.

*Countries included are: Australia, Brazil, Canada, Chile, China, Denmark, France, Germany, Italy, Portugal, Romania, Singapore, Spain, Switzerland, Turkey, UK and US.

Statistics

Views

Total Views
2,685
Views on SlideShare
2,417
Embed Views
268

Actions

Likes
7
Downloads
98
Comments
0

2 Embeds 268

http://www.scoop.it 267
http://www.slashdocs.com 1

Accessibility

Categories

Upload Details

Uploaded via SlideShare as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
Post Comment
Edit your comment

Global Cross Channel Retailing Report 2012  - Ebeltoft Group Global Cross Channel Retailing Report 2012 - Ebeltoft Group Presentation Transcript