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Icde ossiannlisson bm_oct2011
 

Icde ossiannlisson bm_oct2011

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ICDE 24th World Conference, Bali, Indonesia 2-5 October 2011

ICDE 24th World Conference, Bali, Indonesia 2-5 October 2011
Presentation on Benchmarking e-learning in higher education

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    Icde ossiannlisson bm_oct2011 Icde ossiannlisson bm_oct2011 Presentation Transcript

    • Beyond benchmarking of e-learning in higher education
    • Ebba Ossiannilsson
      Lund University, SE and
      Department Industrial Engineering and Management
      Oulu University, FI
      Footprints
      W:www.lu.se,
      www.oulu.fi
      E:Ebba.Ossiannilsson@ced.lu.se
      E:Ebba.Ossiannilsson@oulu.fi
      FB:Ebba Ossiannilsson
      T:@EbbaOssian
      Phone: +4670995448
      S:http://www.slideshare.net/EbbaOssiann
    • Outline
      Benchmarking
      The benchmarking projects
      Workingmethod
      Excellence and qualitycriteria
    • PERSONALISATION
      Wheeler, 3 May 010, UNESCO
    • Learning in focus
      Search h
      Filter
      Review
      Interpret
      Network
      Reflect
      Create
      Some rights reserved by vanhookc
    • Some definitions
      Benchmarking is … a process
      operating within an organization [sic] with the objective of
      intentionally changing an existing state of affairs into
      a superior state of affairs. (Moriarty, 2008, p. 30).
      …the ´locus´ of benchmarking lies between the current and desirable states of affairs and contributes to the transformation processes that realise these improvements. (Moriarty and Smallman, 2009, p. 484)
      Benchmarking is a self-improvement tool allowing organisations to compare themselves with others regarding some aspects of performance, with a view to finding ways to improve current performance. Benchmarking deals with changes for quality enhancement but also with identification and implementation of areas of development. Benchmarking is a process that enables comparison of inputs, processes or outputs between institutions or within a single institution over time (UNESCO 2010)
    • Self evaluation for quality enhancement
      benchmark-careers.com
    • The Benhmarking process
      Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. 2(3): 208-219.
    • Benchmarking projects
      • Study A EADTU, E-xcellence+
      (5 out of 13 HEI , appr 175)
      • Study B ESMU, Benchmarking eLearning exercise2009 (6 cases with narratives)
    • EADTU E-xcellence+
      A manual on quality assurance in e-learning covering the 33 benchmarks, with related indicators to the benchmarks, guidance for improvement and references to excellence performance.
      Assessors notes to provide a more detailed account of the issues and the approaches.
      The online tools; the Quick Scan and the Full Assessment.
    • EADTU Benchmarks and indicators
      Strategic management
      Products; Curriculum design, Course design, Course delivery
      Support; Student and staff support
    • The Excellence project by the European Association of
      Distance Teaching Universities, EADTU
      http://www.eadtu.nl/e-xcellencelabel
    • Benchmarking e-learning in European universities
      …exercise on e-learning launched in the spring of 2009
      …initiated by the University of Southern Denmark (SDU) and gathering a group of nine European universities. April 2009 - December 2009.
      …co-organisedby ESMU and European Association of Distance Teaching Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative benchmarking approach (benchmarking through a comparative exercise of good practices between universities) and EADTU’s more individually-oriented approach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning benchmarks, was used as a starting point to the benchmarking exercise
      http://www.esmu.be/projects/94-benchmarking-elearning.html
    • Method
      Multiple casestudystrategy (Yin 2003)
      Mixed method approach (Creswell & Clarke 2007)
      Study A (5 out of 13 institutions, appr. 175)
      Study B (sixcase studie)
    • Respondents
      E-excellence+ e-learning benchmarking exercise
      Α Alpha x
      Β Beta x
      Γ Gamma x
      Δ Delta x
      Ε Epsilon x
      Ζ Zeta x x
      Respondents involved in the benchmarking projects, EADTU E-xcellence+ and the ESMU e-learning benchmarking exercise. Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. 3(2):208 .
    • Benefits
      respond to national performance indicators and benchmarks
      self-assess institution
      strengthen institutional identity
      better understand the process
      enhance reputation
      measure and compare
      set new standards for the sector
      discover new ideas,
      set targets for improvement
      obtain data to support decision-making
      van Vught et al., (2008). A practical guide.
      Benchmarking in European HE. ESMU
    • Conclusion
      Long term
      Short term
      Organisation
      Individual
    • Addedvalues
      Internal processes and involvement
      Passion
      Commitment
      Courage
      Quality enhancement
      Ubiquitous learning
      Dedication
      Management and commitment.
      Involvement
      CriticalReflection
      Collaboration and networking
      Cultural issues.
      The concept of rhizome
      The concept of becoming
      Attitudes
      (Deleuze & Guattari 1987)
    • Rhizomeperspectives
      S
    • Benchmarking for quality enhancement
      Some key findings on the use of EADTU benchmarking
      QuickScan tool. Ossiannilsson (2011).
    • Limitations
      Time?
      Commitment?
      Benchmarks?
      Interpretations?
      Language?
      Who is involved?
    • Conclusions
      On values and impact of benchmarking eL
      Improvements
    • ©Ossiannilsson & Landgren, 2011
    • The door is
      open …
      Whatnext?
      Terimakasih!
      Bild: WikimediaCommons, Push the button, CC BY SA