ISO Certification for Schools <br />1. What is ISO ?<br />It is International  <br />Organization for Standardization. <br...
ISO Certification for Schools <br />Why ISO  for Schools ? <br />Prove the “quality” in the school and<br />Programs with ...
ISO Certification for Schools<br />What are the Major elements of ISO ,  related to Schools :<br />3<br />
ISO Certification for Schools <br />1.Teaching Process plan  - TPP<br />2.Context Flow Diagram for each department - CFD<b...
ISO Certification for Schools <br />Teaching Process Plan – TPP  : Sample <br />ACP<br />ACP-Disc<br />Sylbs study<br />Te...
ISO Certification for SchoolsContext Diagram for each Dept <br />INPUT <br />Proces<br />1<br />Proces<br />2<br />Proces<...
ISO Certification for Schools <br />QUALITY POLICY OF THE SCHOOL – SAMPLE :<br />We the top Management of ----------------...
Q<br />U<br />A<br />L<br />I<br />T<br />Y<br />O<br />B<br />J<br />E<br />C<br />T<br />I<br />V<br />E<br />S<br />ISO...
ISO Certification for Schools <br />Quality Procedures (mandatory)<br />9<br />
ISO Certification for Schools<br />Management Commitment and Customer Focus :<br />Management must have visible and verifi...
ISO Certification for Schools <br />Continuous Improvement plans : A  SAMPLE  <br />11<br />
ISO Certification for Schools <br />KEY PROCESSES :<br />PRODUCT/SERVICE  REALIZATION PROCESS:<br />1.0  Inputs : <br />1....
ISO Certification for Schools<br />KEY PROCESSES :<br />PRODUCT/SERVICE  REALIZATION PROCESS:<br />2.0  Out puts : <br />2...
ISO Certification for Schools <br />KEY PROCESSES :<br />PRODUCT/SERVICE  REALIZATION PROCESS:<br />3.0  Program delivery ...
ISO Certification for Schools <br />KEY PROCESSES :<br />PRODUCT/SERVICE  REALIZATION PROCESS:<br />4.0  Student Process  ...
ISO Certification for Schools <br />RESOURCE MANAGEMENT PROCESSES : <br />1.0 Human resources : <br />1.1 . Staff recruitm...
ISO Certification for Schools<br />RESOURCE MANAGEMENT PROCESSES : <br />2.0 Infrastructure and Facilities  : <br />2.1  L...
ISO Certification for Schools <br />RESOURCE MANAGEMENT PROCESSES : <br />3.0 Technology and Teaching methodology  : <br /...
ISO Certification for Schools <br />RESOURCE MANAGEMENT PROCESSES : <br />4.0 Safety and Security system : <br />4.1 . Saf...
ISO Certification for Schools <br />QMS IMPROVEMENTS :  <br />Corrective actions , Preventive actions :<br />Complaints an...
ISO Certification for Schools <br />Customer satisfaction measurement system:<br />Student’s feedback on Lessons , <br /> ...
ISO Certification for Schools <br />How to go about on the ISO PREPARATION ?<br />22<br />
ISO Certification for Schools<br />INTERNAL QUALITY AUDIT : <br />PROCEDURE :<br />1. Identify the IQA Auditors<br />5. Aw...
ISO Certification for Schools<br />Our scope of consultancy :<br />Ours is TRAINING led CONSULTANCY . We would train the S...
ISO Certification for Schools <br />Normal Time frame for ISO preparedness for Schools :<br />25<br />
ISO Certification for Schools <br />Our Contact Address :<br />CEO PVT LTD .,<br />37/18 , Dr. Gurusamy road, 1 St Floor ,...
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Iso Certification For Schools Introductory Slide Show By C.Eashwer

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This is the basic introductory Document just get to know ISO from the perspective of a School and We can support you fully .

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Iso Certification For Schools Introductory Slide Show By C.Eashwer

  1. 1. ISO Certification for Schools <br />1. What is ISO ?<br />It is International <br />Organization for Standardization. <br />2. What is ISO 9001-2008? <br />ISO 9001-2008 is the standards for QUALITY MANAGEMENT SYSTEM – QMS .<br />3. What is ISO 14001?<br />ISO 14001 is standards for ENVIRONMENT MANAGEMENT SYSTEM - EMS <br />1<br />
  2. 2. ISO Certification for Schools <br />Why ISO for Schools ? <br />Prove the “quality” in the school and<br />Programs with seal of International approval<br />2. Manage quality in a language that Parents , Students , Society , Business & Industry understand.<br /> 3.Management’s response to teachers’ quality<br />efforts—Reaching national skill standards<br />4. Get the edge over other Schools with an International recognition <br />5.Add structure to the system<br />6. Establish a driver to continuously improve the quality of<br />our systems—a “sustaining initiative”<br />7. Creating “ ownership by empowering”<br />8. Demonstrating Value from system <br />2<br />
  3. 3. ISO Certification for Schools<br />What are the Major elements of ISO , related to Schools :<br />3<br />
  4. 4. ISO Certification for Schools <br />1.Teaching Process plan - TPP<br />2.Context Flow Diagram for each department - CFD<br />3.Quality Policy - QP , Quality Manual - QM<br />4.Quality Procedures manual - QPM <br />5.Work Instructions Manual – WIM <br />6.Organization chart for the School – ORG CHART<br />7.School layouts and various Plans <br />8.Master lists for various records , Documents - ML<br />9.Internal Audit Check list for Each department<br />10.Internal Audit reports - IQA REP<br />11.Internal communication System - ICS<br />12.Customer communication - CUSTCOM<br />13.Purchase related documents - PURDOC<br />14.Customer feedback on performance <br />15.Customer satisfaction survey results <br />16.Monitoring and measurement records<br />17.Continuous improvements plans 18. Mgt review records <br />19.Training records - TRG REC<br />20.Corrective & preventive action records – CAP & PAP<br />DOCUMENTS CAN BE IN ANY FORM ( SOFT , HARD)<br />GENERAL DOCUMENTATION REQUIREMENTS ( MAJOR 20 )<br />4<br />
  5. 5. ISO Certification for Schools <br />Teaching Process Plan – TPP : Sample <br />ACP<br />ACP-Disc<br />Sylbs study<br />TeachrAloctn<br />Qrtly Plan<br />ACP-Annual curriculam Plan ., Sylbs – Syllabus ., Qrtly – Quarterly <br />Tme Tb pln<br />Clsrm<br />Plan <br />Tmetb<br />ntfctn<br />Tmbtb Final <br />SSP <br />SSP – Subject wise Syllabus Plan ., tmetbpln – Time table plan <br />Demo plan<br />Text books<br />Tchng Aids<br />Lesson<br />Plan<br />Tests plan<br />Techng Aids – Teaching aids., Demo – Demonstration <br />Contin<br />Imprnt<br />Exam preptn<br />Feed<br />back <br />Class<br />tests<br />Condct<br />Class<br />5<br />
  6. 6. ISO Certification for SchoolsContext Diagram for each Dept <br />INPUT <br />Proces<br />1<br />Proces<br />2<br />Proces<br />3<br />Out put from One dept is the Input for the other dept.<br />Proces<br />4<br />Proces<br />5<br />Proces<br />6<br />Proces<br />8<br />Proces<br />7<br />Proces<br />9<br />OUT PUT<br />Proces<br />10<br />6<br />
  7. 7. ISO Certification for Schools <br />QUALITY POLICY OF THE SCHOOL – SAMPLE :<br />We the top Management of -------------------------------------------------------------------------------------------------- hereby place it on record , our total commitment to the Quality in each deliverables from our School in exceeding all the , Customer’s ( Parents and the students)expectations to gain and sustain the most important Customer satisfaction . <br />With the set Quality Objectives , the effectiveness of this Policy will be measured from time to time and improved on a continual basis with the total involvement of all the staff and employees .<br />This policy shall be published and be understood in full by one and all for ever . <br />Let the Quality Slogan of the school be “ RIGHT FIRST TIME , ON TIME AND EVERY TIME” Signed by the Correspondent , Principal .<br />7<br />
  8. 8. Q<br />U<br />A<br />L<br />I<br />T<br />Y<br />O<br />B<br />J<br />E<br />C<br />T<br />I<br />V<br />E<br />S<br />ISO Certification for Schools <br />S<br />A<br />M<br />P<br />L<br />E<br />M<br />O<br />D<br />E<br />L<br />8<br />
  9. 9. ISO Certification for Schools <br />Quality Procedures (mandatory)<br />9<br />
  10. 10. ISO Certification for Schools<br />Management Commitment and Customer Focus :<br />Management must have visible and verifiable system for the above . Some samples can be :<br />10<br />
  11. 11. ISO Certification for Schools <br />Continuous Improvement plans : A SAMPLE <br />11<br />
  12. 12. ISO Certification for Schools <br />KEY PROCESSES :<br />PRODUCT/SERVICE REALIZATION PROCESS:<br />1.0 Inputs : <br />1.1 Student requirements <br />1.2 Parents expectations <br />1.3 Government regulations / Curricula <br />1.4 Societal trends on Education <br />1.5 Higher educations status & Scope.<br />12<br />
  13. 13. ISO Certification for Schools<br />KEY PROCESSES :<br />PRODUCT/SERVICE REALIZATION PROCESS:<br />2.0 Out puts : <br />2.1 New CBSC Program <br />2.2. Co , extra curricular activities <br />2.3 Lab / Practical assignments <br />2.4 Project works <br />2.5 Commendations and recommendations .<br />13<br />
  14. 14. ISO Certification for Schools <br />KEY PROCESSES :<br />PRODUCT/SERVICE REALIZATION PROCESS:<br />3.0 Program delivery : <br />3.1 pedagogy and Teaching <br />methodology / Technology used .<br />3.2 Various courses conducted <br />3.3. Tests / Examinations method <br />3.4 Evaluation techniques/ Ranking system <br />3.5 Support for the students who lag behind .<br />14<br />
  15. 15. ISO Certification for Schools <br />KEY PROCESSES :<br />PRODUCT/SERVICE REALIZATION PROCESS:<br />4.0 Student Process :<br />4.1 Recruitment notice and publicity <br />4.2 Admission and enrolment<br />4.3 Orientation to the new comers .<br />4.4 Distribution of Study materials and kits .<br />4.5 Group allocation for various activities .<br />4.6 Placement in Classes <br />4.7 Attendance and Discipline monitoring .<br />4.8 Parent support group formation / Parent- Teacher meets <br />4.9 Performance records maintenance and distribution. <br />15<br />
  16. 16. ISO Certification for Schools <br />RESOURCE MANAGEMENT PROCESSES : <br />1.0 Human resources : <br />1.1 . Staff recruitment processes <br />1.2 Roles and responsibilities of staff <br />1.3 Training needs of the staff <br />1.4 Teachers Training program – Contents and schedule <br />1.5 Staff retention and sustenance <br />1.6 Staff welfare scheme and its effectiveness.<br />1.7 Staff performance appraisal system <br />1.8 Performance based promotion and incentives scheme <br />16<br />
  17. 17. ISO Certification for Schools<br />RESOURCE MANAGEMENT PROCESSES : <br />2.0 Infrastructure and Facilities : <br />2.1 Land and Building <br />2.2 Class room with facilities <br />2.3 Food for Students <br />2.4 Facilities for Staff <br />2.5 Library and Learning centers <br />2.6 Computer and related facilities <br />2.7 Utilities , Transport , Logistic facilities<br />2.8 School Rules and regulations <br />17<br />
  18. 18. ISO Certification for Schools <br />RESOURCE MANAGEMENT PROCESSES : <br />3.0 Technology and Teaching methodology : <br />3.1 Various methods adopted <br />3.2 Measurement of Effectiveness of Learning<br />3.3. Measurement of effectiveness of Teaching<br />3.4 Computer aided Teaching and Learning processes .<br />3.5 Lesson planning techniques and Deliveryelements . <br />18<br />
  19. 19. ISO Certification for Schools <br />RESOURCE MANAGEMENT PROCESSES : <br />4.0 Safety and Security system : <br />4.1 . Safety for all inside the premises <br />4.2. Safety for Students while <br />coming to and going from School<br />4.3 Emergency and Exigency planning <br />4.4. Contingency measurements <br />4.5 Mass Communication systems <br />4.6 Parent Quick reach methods<br />4.7 Visitors monitoring system <br />4.8 Technology used for Safety and Security <br />19<br />
  20. 20. ISO Certification for Schools <br />QMS IMPROVEMENTS : <br />Corrective actions , Preventive actions :<br />Complaints analysis mechanism <br />System pitfalls analysis mechanism <br />Bench marking for excellence <br />Creation of Case study library .<br />Planning group for preventive actions <br />Effective in house communication and publicity <br />Retraining of staff and employees <br />Continuous training plans . <br />20<br />
  21. 21. ISO Certification for Schools <br />Customer satisfaction measurement system:<br />Student’s feedback on Lessons , <br /> Classes , Teaching methodology <br />Analysis of School examination results <br />Parents feedback on School’s performance <br />Staff, Employees feedback on Improvements <br />Comparitive study on School performance <br /> with other schools and national/ state ranking.<br />5. Subject wise rank status on performance <br />6. Appearance of students for common examinations <br />7. Feedback from ALUMNITES of the school <br />8. Analysis of IQA results <br />9. Periodic in house surprise check ups <br />21<br />
  22. 22. ISO Certification for Schools <br />How to go about on the ISO PREPARATION ?<br />22<br />
  23. 23. ISO Certification for Schools<br />INTERNAL QUALITY AUDIT : <br />PROCEDURE :<br />1. Identify the IQA Auditors<br />5. Award certificates <br />2. Plan the IQA Auditors Training program<br />6. Plan and schedule the IQA for the quarter <br />Internal Quality Audit <br />3. Conduct 2 days IQA Auditors Training program<br />7. Conduct the Internal Audits for the departments <br />4. Conduct the test of IQA <br />The IQA Audit training certificates can be issued from our SINGAPORE Office.<br />8. Raise and Close NCs with Corrective and preventive actions .<br />23<br />
  24. 24. ISO Certification for Schools<br />Our scope of consultancy :<br />Ours is TRAINING led CONSULTANCY . We would train the Steering committee to train the sub committees to get totally prepared for ISO .<br />We would make the staff to prepare the QUALITY MANUAL , PROCEDURE MANUAL , WORK INSTRUCTIONS MANUAL so that they themselves can manage the QMS .<br />We will conduct the MOCK AUDIT and assist fully during the certification Audit .<br />We would support you in finalizing the Certification Auditing Body for ISO certification .<br />On request we would support you for the Survillience audit which follows the certification Audit every year .<br />24<br />
  25. 25. ISO Certification for Schools <br />Normal Time frame for ISO preparedness for Schools :<br />25<br />
  26. 26. ISO Certification for Schools <br />Our Contact Address :<br />CEO PVT LTD .,<br />37/18 , Dr. Gurusamy road, 1 St Floor , Chetpet , Chennai – 600 031 .<br />Tel: 044-26421306 , 307 , 308 , 309 , 310 <br />Website : www.exploreceo.com<br />Contact : Mr. Deen - +919448193270 Mr. C.Eashwer – +919600000626 , +919444956432<br />Mr. Bobby - +919444381240 <br />eashwer@exploreceo.com<br />eashwer.murthi@gmail.com<br />26<br />
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