Nurse call software where and why

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EZcall is the best integration system available for healthcare facilities today. EZcall is the most versatile and user-friendly/cost-effective system today! …

EZcall is the best integration system available for healthcare facilities today. EZcall is the most versatile and user-friendly/cost-effective system today!
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  • 1. Nurse Call System Software Selecting Why & Where to use it © Copyright QBsoft Solutions June 2009
  • 2. What is Nurse Call Software?
    • Actual heart of a PC-based nurse call system
    • Provides added functionality or interfaces for non PC-based nurse call systems.
    • Pocket Paging Interface
    • Wireless Phone/PDA interface
    • Management Reporting
    • On-screen display of call information
    • Event to device assignments
    • Messaging
    • Email interface
  • 3. Nurse Call Software Listings (UL/CSA/NFPA…)
    • The software is not listed to the UL1069 or similar CSA listing of the nurse call system itself.
    • The software is not required for the nurse call system to operate and is only considered ancillary equipment.
    Except for PC-based nurse call systems:
  • 4. Types of Software
    • Stand-alone – resides on a single PC only
    • Client/Server-based – a central server is used and client software must be installed and/or registered on networked PC’s that connect to the server
    • Browser-based – a web-type browser server resides on the network and networked PC’s can access the server from virtually any web-browser. (no additional software needs to be installed on remote PC’s)
  • 5. Nurse Call Software Uses
    • The software allows nurse call events to be sent as text messages to wireless pocket pagers, phones, PDA’s etc.
    • The software may also allow nurse call events to be sent as text messages to outside Email
    • The software reads alarm information from alarm systems (such as a nurse call or fire alarm system) and relays alarm messages as text messages.
    MESSAGING INTERFACES
  • 6. Nurse Call Software Uses
    • The software can be used for staff to assign nurse call events to wireless devices
    • Assignments can be:
    ASSIGNMENTS
    • Static – assigned once and never changed
    • Dynamic – needing staff to log-in to make changes to which calls they will receive that day
    • Scheduled – changed automatically by time of day
  • 7. Nurse Call Software Uses
    • The software can be used by staff to send manually entered text messages to staff pagers, phones, etc.. This operates similarly to Microsoft’s Messenger service.
    TEXT MESSAGING
  • 8. Nurse Call Software Uses
    • The software can be used to enhance a nurse call console and display additional information on a PC screen that might not usually fit onto a standard nurse console.
    • The console should always displays calls however.
    ON-SCREEN DISPLAY
  • 9. Nurse Call Software Uses
    • The software allows authorized staff to review event and staff response history
    • The software allows authorized staff to print and/or sort history reports or graphs
    • These are often stand-alone or Client/Server based & can rarely be done over a web-server
    MANAGEMENT REPORTING
  • 10. Types of Software (Stand-Alone)
    • Offer very limited functionality and can only be accessed from a single location
    • Usually require multiple copies of the same applications installed
  • 11. Types of Software (Client/Server-Based)
    • Are usually provided by the nurse call vendor
    • Usually run on a stand-alone network that is often not supported by the IT dept. May run on a hospitals’ network but often need IT to closely scrutinize/test the software
    • Most products require expensive licensing of every client that needs to connect making it very expensive
    • Need software installed on all PC’s
  • 12. Types of Software (Web Browser-Based)
    • Is operating system independent, runs on any PC that has a compatible web browser and network connection.
    • Are easy to deploy & maintain, as only a single server needs to be maintained
    • No software needs to be installed on networked PC’s for browser-based applications to work.
    • Greatly benefits from using the hospital LAN
  • 13. THANK YOU! Discussion, Question & Answer Time.